Writing.io Jobs

Find the best remote jobs. Answer a few questions and we'll deploy a powerful assistant to help you search, create alerts, and more.

1 What roles are you open to?

2 Experience level

3 Work style

Did you know? If memory is enabled, Writing.io can remember your job search preferences and help you to improve your resume, craft customized outreach and more.

Data Analytics IT Service Delivery Analyst (Hybrid in Dallas, TX) at Resultant

Analyzes IT operational data to create dashboards and reports that improve service reliability and inform service management decisions.

Junior Hybrid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

Company Description

Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we’re not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission.

We don’t solve problems for our clients. We solve problems with them.

We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations.

Originally founded in Indianapolis in 2008, Resultant now employs more than 350 team members who operate remotely and from offices and hubs around the United States including Indianapolis, IN; Fort Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX.

We’re Resultant. Clients partner with us to see a difference. People join us to make one.

Job Description

The IT Service Delivery Analyst supports IT service management by providing data-driven insight, operational analysis, and process support across the technology environment. This role is responsible for transforming operational data into actionable intelligence that improves service reliability, reduces recurring issues, and strengthens service management practices.

Working closely with the IT Service Delivery Lead, this role enables effective service governance by ensuring that service performance, system relationships, and operational trends are visible, accurate, and actionable.

The position plays a key role in supporting service integration by bridging operational data, technical teams, and service management processes, with a focus on continual improvement and stability.

Key Responsibilities

Service Reporting & Performance Analytics

  • Develop, maintain, and enhance service performance dashboards and reports aligned to business-facing services.
  • Aggregate and normalize data from an ITSM to provide meaningful service insights
  • Identify trends in:
    • incident volume and patterns
    • change success/failure rates
    • service degradation indicators
  • Translate operational data into clear, actionable insights for technical teams and leadership to improve both SLAs and XLAs

Trend Analysis & Operational Intelligence

  • Analyze incident, change, and problem data to identify:
    • recurring issues
    • work inefficiencies
    • high-risk services or components
  • Correlate events across systems to highlight hidden relationships and dependencies
  • Proactively surface risks before they result in service disruption
  • Support the development of predictive indicators for service health and customer experience, where possible

Problem Management Support

  • Identify candidates for problem management based on:
    • repeat incidents
    • high-impact outages
    • trends across multiple systems
  • Support root cause analysis efforts by:
    • gathering and structuring relevant data
    • identifying patterns and contributing factors
  • Track problem records and associated improvements to ensure visibility into resolution progress

Service Transition & Operational Readiness Support

  • Assist in validating that new or changed services meet operational readiness requirements, including:
    • documentation completeness
    • monitoring and alerting visibility
    • support process definition
  • Ensure required service artifacts are created and accessible prior to production release
  • Support coordination between delivery teams and operations during service transition

CMDB & Service Mapping Support

  • Maintain and improve data quality within the configuration management database
  • Support the development of service maps and configuration relationships for critical services
  • Identify gaps or inconsistencies in configuration and dependency data
  • Ensure alignment between:
    • CMDB records
    • actual system usage
    • change activity

Runbooks & Operational Documentation

  • Develop and maintain service runbooks, knowledge articles, and operational procedures to improve service performance
  • Standardize documentation formats to improve usability and consistency
  • Ensure documentation reflects current operational practices and system configurations
  • Partner with technical teams to capture tacit knowledge into structured documentation

Process Support & Continuous Improvement

  • Assist in refining and documenting service management processes, including:
    • change enablement
    • incident management
    • problem management
  • Identify inefficiencies or gaps in current processes and recommend improvements
  • Support implementation of lightweight governance practices that improve consistency without adding unnecessary overhead

Cross-Team Coordination & Data Quality

  • Collaborate with infrastructure, application, and service desk teams to ensure:
    • data accuracy
    • consistent classification of incidents and changes
    • alignment across tools and processes
  • Promote consistent use of service management tools and data standards
  • Support audits or reviews of service data and operational practices

Qualifications

Required

  • Bachelor’s degree in Information Technology, Information Systems, or related field (or equivalent experience)
  • 3–5 years of experience in:
    • IT operations
    • service management
    • or operational/data analysis roles
  • Experience working with ITSM tools such as ConnectWise or similar platforms
  • Strong analytical and problem-solving skills with the ability to interpret complex operational data
  • Experience creating reports, dashboards, or structured documentation using data visualization tools (Power BI, Excel advanced functions, etc.)
  • Ability to work across multiple teams and translate technical data into meaningful insights
  • Must live in or around the Fort Wayne, IN area and able to work onsite as needed
  • Must be legally authorized to work in the United States for any employer without sponsorship

Preferred

  • Experience working within ITIL-aligned service management environments
  • ITIL certification (Foundation or higher)
  • Familiarity with CMDB platforms such as IT Glue
  • Experience supporting problem management or root cause analysis activities
  • Exposure to service dependency mapping or enterprise system relationships

Additional Information

What you should know about Resultant:

  • Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes.
  • Rezzers are team players, deeply dedicated to the mission of the organization and to helping everyone around us be successful.
  • Resultant compensates well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals.
  • Resultant leaders work hard, serving as a shining example of what it means to be a great Rezzer. They are servant leaders, helping their team to be successful in all possible ways.
  • We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself.
  • We pride ourselves in having the best talent in the industry and hope that you’re up for the challenge!

What our team members say about us


  • “I love our true empathy and concern for our clients, it’s very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.”
  •  “I learn something new every single day, and I feel like I’m a part of building an organization that has legs. I appreciate that I’m consistently humbled by the talent and caliber of our team.”
  • “The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me.”

All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status.

Equal Opportunity Employer

We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.

Read the full description
Support Customer Support Representative - U.S. based at Shopmonkey

Provides relationship-based customer support to auto repair shop clients, resolves inquiries and complaints, and educates customers on product features.

Junior Hybrid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

As a customer service enthusiast, you will recognize that our network of Auto Repair Shops is the cornerstone of our business and is the key to our ongoing growth and success. With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Support job with Shopmonkey. As the driving force in building loyalty with our Auto Repair Shops and growing our existing Customer base, you’ll deliver effective relationship-based customer service in support of the department. You’ll tackle challenges that will continually spark your intellect, fuel your passion and drive your professional growth. Liaise between our Auto Shop customers and cross-functional internal teams to ensure innovative, individualized solutions, satisfying the ever-changing needs of our Customer base. Through it all, your ability to form a trusted bond, listen attentively, and respond to all Auto Shop inquiries will make you the critical touchpoint between Shopmonkey and our valued Customers. Please note this is a hybrid role, with in-office expectations 3 days per week on-site in our Morgan Hill, California office, and 2 days working remotely.

Shopmonkey is a growing and changing startup, so this role will include variety, change, challenges, and creativity in designing solutions, which goes beyond the typical support role.

You will have the opportunity to:

  • Learn all about the Shopmonkey product suite and automotive industry
  • Use a relationship-based approach, deliver best-in-class service to our Customers
  • Thoroughly and efficiently gather all necessary Auto Shop information, access and fulfill their needs, educate the Shop where applicable to prevent the need for future contacts, and document interactions through contact tracking
  • Respond to Auto Shop complaints and service-related inquiries professionally and compassionately. Work with the Customer Support Management team to successfully address escalated Customer concerns .
  • Effectively manage workload, maintain assigned schedule, and attendance standards.
  • Professionally handle incoming requests from Auto Shops and ensure that issues are resolved both promptly and thoroughly.
  • Utilize tools and resources on every email, call or chat to make appropriate recommendations to our Customers on how to effectively utilize the Shopmonkey platform.
  • Maintain a balance between company policy and Customer benefits in decision making.

Support Metrics:

  • Meet department performance standards for servicing and responding to all service call queues, chat, and email while adhering to schedules, and maintaining attendance standards
  • Analyze and report trends from Auto Shops feedback, to determine needed process improvements

Communication:

  • Ensure that all business-related items are successfully and professionally communicated either verbally or in writing, both internally and externally
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the experience our Auto Shops go through

We are looking for people who:

  • Have 1-3 years of customer support experience in a high volume call center environment, supporting clients by phone, email and chat
  • Have a clear, professional, friendly and informative communication style
  • Enjoy creative problem solving and experiencing new and different challenges everyday
  • Are self-directed learners and highly motivated
  • Thrive in a dynamic & collaborative startup environment, and are comfortable with ambiguity and seizing opportunity.
  • Adapt quickly to changing priorities and evolving customer needs

Bonus Points:

  • Enthusiasm to work evening or weekend shifts
  • Experience in hospitality, automotive industry, call center, or fast-paced startup
  • Able to take direction from peers and managers
  • The ability to speak Spanish is a plus
  • As a nice plus, truly appreciate cars and/or are familiar with the automotive industry

This is a full-time, non-exempt position that will be compensated within a range of $20-$25/hour. This position is also eligible for standard company benefits.

Why Shopmonkey?

Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks ( benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:

đŸ’ȘđŸŒ Health & Wellness

  • Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
  • Short term and long term disability
  • Employee assistance program
  • Reimbursement for a personal health and wellness membership
  • Generous parental leave
  • 401(k) available upon hire

✈ Time Off

  • 11 paid holidays
  • Flexible time off - take the time off you need!

đŸ„° Giving Back

  • Matching donations for approved charitable organizations
  • Group volunteer efforts

Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.

Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.

About the Industry

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.

About Shopmonkey

Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.

Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.

In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.

In 2022, Shopmonkey was named #4 on Forbes’ annual ranking of America’s Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America’s Best Startup Employers by Forbes in 2023, 2024, and 2026!

Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.

Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io.

Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:

  • Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
  • Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
  • While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page

The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

Read the full description
Data Analytics Statistical Programmer (Hybrid) at AbbVie

Develops SAS programs to consolidate clinical trial data, create analysis-ready datasets, and produce statistical visualizations and reports for pharmaceutical research.

Junior Hybrid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Statistical Programmer is an integral project team member in the research and development of new pharmaceutical products. The primary responsibilities for this role include the analysis and reporting of clinical trial data under the direction and oversight of a Senior Statistical Analyst. The Statistical Programmer interfaces with key stakeholders (i.e. Statistics, Clinical Data Strategy & Operations, Medical Writing, Regulatory Publishing and Development Operations.)

Responsibilities

  • The Statistical Programmer will:

- Create documentation for regulatory filings including reviewers guides and data definition documents.

- Participate in the development of standard SAS Macros.

  • The  Programmer will:

- Consolidate heterogeneous data sources (e.g. clinical study databases, external databases, real-world data) to prepare analysis-ready data sets within a defined quality control process supporting a particular study.

- Perform exploratory data analyses and visualizations in interaction with the clinical pharmacologist or pharmacometrician.

- Produce dynamic and static data visualizations to communicate quantitative analyses.

  • - Develop SAS programs for the creation of ADaM data sets following CDISC standards
  • - Develop SAS programs for the creation of Tables, Listings and Figures.

- Validation of ADaM data sets.

- Validation of Tables, Listings and Figures.

- Create specifications for the structure of ADaM data sets for individual studies.

Qualifications

Minimum Qualifications:

  • MS in Statistics, Computer Science or a related field with 0+ years of relevant experience. OR BS in Statistics, Computer Science or a related field with 2+ years of relevant experience.
  • Demonstrated practical understanding of SAS programming and experience with pharmacokinetic (PK) analysis and reporting.
  • Ability to communicate clearly both oral and written.

Preferred Qualifications

  • Pharma experience

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
  • This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Read the full description
Support Claims Service Consultant at TAL Australia

Handles inbound and outbound customer calls to lodge claims, gather information, and provide updates on claim status while maintaining compliance with company policies and regulations.

Junior Hybrid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

Company Description

  • Hybrid working (3 days in office and 2 working from home)
  • Permanent, full-time role
  • Collaborative team with supportive leadership
  • Internal career growth opportunities

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we’re driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we’re reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

Job Description

The Claims Service Consultant is accountable for supporting customers through claims lodgement and information gathering in order to assess claims. They will also complete tele claims as well as assessing and initiating appropriate support options tailored to the customer’s needs where appropriate.

This role is integral to this is quality and service standards which ensure the functions are meeting TAL’s Customer and Claims requirements.

In this role you will:

  • Respond to inbound customer calls and make outbound customer calls, providing high‑quality support by lodging new claims, answering enquiries, and delivering timely updates on the progress of existing claims.
  • Accurately record and maintain claim information in internal systems, ensuring all data is complete, compliant, and captured to a high standard.
  • Communicate effectively with customers and internal stakeholders to resolve claim‑related matters and support smooth claim progression.
  • Ensure all work is completed in accordance with TAL’s policies, procedures, and service standards, maintaining a strong customer and compliance focus.
  • Adhere to all external regulations and industry requirements, including Privacy legislation and the Life Insurance Code of Practice.
  • Collaborate closely with teams across TAL Claims and other internal departments
  • Actively contribute to a culture of process improvement, identifying opportunities to streamline workflows and enhance customer experience.

Qualifications

  • Previous experience in similar role within Financial Services/ Insurance Industry preferred.
  • Exceptional customer service skills to ensure agreed service standards are met.
  • Well-developed interpersonal and communication skills, operating with high levels of integrity.
  • Ability to build rapport over the phone and demonstrate empathy with customers during difficult times.
  • Demonstrated ability to work both in a team and autonomously.
  • Excellent analytical skills and methodologies, high attention to detail.
  • Good relationship management and negotiation skills.
  • Ability to work with change and excellent problem-solving skills.
  • Accurate data input and sound knowledge of MS Office suite.

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:

  • An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
  • Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
  • Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
  • We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
  • Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.

#LI-Hybrid

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.

Read the full description
Data Analytics IT Service Delivery Analyst (Hybrid in Dallas, TX) at Resultant

Transforms operational IT data into dashboards and reports to improve service reliability, reduce issues, and strengthen service management practices.

Junior Hybrid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

Company Description

Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. But we’re not just data and tech experts; we are problem solvers and industry experts who work alongside our clients to help them achieve their mission.

We don’t solve problems for our clients. We solve problems with them.

We take the time to deeply understand goals and roadblocks to drive toward outcomes that serve organizations, people, and communities. Through outcomes driven by data analytics, technology solutions, digital transformation, and beyond, our team works with clients in both the public and private sectors to solve their most complex challenges. We start by learning as much as we can about who they are, how they work, and what they’re striving for so we can feel their problems as our own. Partnering with our clients means their desired outcomes are always top of mind, their challenges and strengths guiding our efforts. We build client-focused relationships before we build unique solutions that blaze past expectations.

Originally founded in Indianapolis in 2008, Resultant now employs more than 350 team members who operate remotely and from offices and hubs around the United States including Indianapolis, IN; Fort Wayne, IN; Denver, CO; Atlanta, GA; and Dallas, TX.

We’re Resultant. Clients partner with us to see a difference. People join us to make one.

Job Description

The IT Service Delivery Analyst supports IT service management by providing data-driven insight, operational analysis, and process support across the technology environment. This role is responsible for transforming operational data into actionable intelligence that improves service reliability, reduces recurring issues, and strengthens service management practices.

Working closely with the IT Service Delivery Lead, this role enables effective service governance by ensuring that service performance, system relationships, and operational trends are visible, accurate, and actionable.

The position plays a key role in supporting service integration by bridging operational data, technical teams, and service management processes, with a focus on continual improvement and stability.

Key Responsibilities

Service Reporting & Performance Analytics

  • Develop, maintain, and enhance service performance dashboards and reports aligned to business-facing services.
  • Aggregate and normalize data from an ITSM to provide meaningful service insights
  • Identify trends in:
    • incident volume and patterns
    • change success/failure rates
    • service degradation indicators
  • Translate operational data into clear, actionable insights for technical teams and leadership to improve both SLAs and XLAs

Trend Analysis & Operational Intelligence

  • Analyze incident, change, and problem data to identify:
    • recurring issues
    • work inefficiencies
    • high-risk services or components
  • Correlate events across systems to highlight hidden relationships and dependencies
  • Proactively surface risks before they result in service disruption
  • Support the development of predictive indicators for service health and customer experience, where possible

Problem Management Support

  • Identify candidates for problem management based on:
    • repeat incidents
    • high-impact outages
    • trends across multiple systems
  • Support root cause analysis efforts by:
    • gathering and structuring relevant data
    • identifying patterns and contributing factors
  • Track problem records and associated improvements to ensure visibility into resolution progress

Service Transition & Operational Readiness Support

  • Assist in validating that new or changed services meet operational readiness requirements, including:
    • documentation completeness
    • monitoring and alerting visibility
    • support process definition
  • Ensure required service artifacts are created and accessible prior to production release
  • Support coordination between delivery teams and operations during service transition

CMDB & Service Mapping Support

  • Maintain and improve data quality within the configuration management database
  • Support the development of service maps and configuration relationships for critical services
  • Identify gaps or inconsistencies in configuration and dependency data
  • Ensure alignment between:
    • CMDB records
    • actual system usage
    • change activity

Runbooks & Operational Documentation

  • Develop and maintain service runbooks, knowledge articles, and operational procedures to improve service performance
  • Standardize documentation formats to improve usability and consistency
  • Ensure documentation reflects current operational practices and system configurations
  • Partner with technical teams to capture tacit knowledge into structured documentation

Process Support & Continuous Improvement

  • Assist in refining and documenting service management processes, including:
    • change enablement
    • incident management
    • problem management
  • Identify inefficiencies or gaps in current processes and recommend improvements
  • Support implementation of lightweight governance practices that improve consistency without adding unnecessary overhead

Cross-Team Coordination & Data Quality

  • Collaborate with infrastructure, application, and service desk teams to ensure:
    • data accuracy
    • consistent classification of incidents and changes
    • alignment across tools and processes
  • Promote consistent use of service management tools and data standards
  • Support audits or reviews of service data and operational practices

Qualifications

Required

  • Bachelor’s degree in Information Technology, Information Systems, or related field (or equivalent experience)
  • 3–5 years of experience in:
    • IT operations
    • service management
    • or operational/data analysis roles
  • Experience working with ITSM tools such as ConnectWise or similar platforms
  • Strong analytical and problem-solving skills with the ability to interpret complex operational data
  • Experience creating reports, dashboards, or structured documentation using data visualization tools (Power BI, Excel advanced functions, etc.)
  • Ability to work across multiple teams and translate technical data into meaningful insights
  • Must live in or around the Fort Wayne, IN area and able to work onsite as needed
  • Must be legally authorized to work in the United States for any employer without sponsorship

Preferred

  • Experience working within ITIL-aligned service management environments
  • ITIL certification (Foundation or higher)
  • Familiarity with CMDB platforms such as IT Glue
  • Experience supporting problem management or root cause analysis activities
  • Exposure to service dependency mapping or enterprise system relationships

Additional Information

What you should know about Resultant:

  • Rezzers are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes.
  • Rezzers are team players, deeply dedicated to the mission of the organization and to helping everyone around us be successful.
  • Resultant compensates well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals.
  • Resultant leaders work hard, serving as a shining example of what it means to be a great Rezzer. They are servant leaders, helping their team to be successful in all possible ways.
  • We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself.
  • We pride ourselves in having the best talent in the industry and hope that you’re up for the challenge!

What our team members say about us


  • “I love our true empathy and concern for our clients, it’s very rare and appreciated. It is a pleasure to be a part of an organization like Resultant.”
  •  “I learn something new every single day, and I feel like I’m a part of building an organization that has legs. I appreciate that I’m consistently humbled by the talent and caliber of our team.”
  • “The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me.”

All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status.

Equal Opportunity Employer

We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.

Read the full description
Data Analytics Statistical Programmer (Hybrid) at AbbVie

Statistical programmer consolidates clinical trial data, develops SAS programs for analysis datasets, and creates visualizations and reports for regulatory filings.

Junior Hybrid Posted about 12 hours ago RemoteFirstJobs Product
What this role involves

Company Description

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Statistical Programmer is an integral project team member in the research and development of new pharmaceutical products. The primary responsibilities for this role include the analysis and reporting of clinical trial data under the direction and oversight of a Senior Statistical Analyst. The Statistical Programmer interfaces with key stakeholders (i.e. Statistics, Clinical Data Strategy & Operations, Medical Writing, Regulatory Publishing and Development Operations.)

Responsibilities

  • The Statistical Programmer will:

- Create documentation for regulatory filings including reviewers guides and data definition documents.

- Participate in the development of standard SAS Macros.

  • The  Programmer will:

- Consolidate heterogeneous data sources (e.g. clinical study databases, external databases, real-world data) to prepare analysis-ready data sets within a defined quality control process supporting a particular study.

- Perform exploratory data analyses and visualizations in interaction with the clinical pharmacologist or pharmacometrician.

- Produce dynamic and static data visualizations to communicate quantitative analyses.

  • - Develop SAS programs for the creation of ADaM data sets following CDISC standards
  • - Develop SAS programs for the creation of Tables, Listings and Figures.

- Validation of ADaM data sets.

- Validation of Tables, Listings and Figures.

- Create specifications for the structure of ADaM data sets for individual studies.

Qualifications

Minimum Qualifications:

  • MS in Statistics, Computer Science or a related field with 0+ years of relevant experience. OR BS in Statistics, Computer Science or a related field with 2+ years of relevant experience.
  • Demonstrated practical understanding of SAS programming and experience with pharmacokinetic (PK) analysis and reporting.
  • Ability to communicate clearly both oral and written.

Preferred Qualifications

  • Pharma experience

Additional Information

​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
  • This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Read the full description
Product Working Student, Growth & Strategy (m/f/d) at Chaos

Working student supports go-to-market strategy through market research, process improvement, and cross-functional project delivery for senior leadership.

Junior Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Description

**This position is based in Germany with hybrid or remote working options. Applicants must hold a valid work/residence permit for the respective location.**

Chaos is a leading global software company that provides world-class visualization and design solutions, empowering creative minds to bring ideas to life.

For over twenty years, Chaos has developed innovative technologies serving multiple industries, including architecture and design, media and entertainment, and product e-commerce. Chaos’ solutions help architects, designers, VFX artists/animators, and other creative professionals share ideas, optimize workflows, and create immersive experiences.

Headquartered in Karlsruhe, Germany, Chaos is a global company with offices in 11 cities worldwide. In 2022, Chaos and Enscape merged, bringing together two industry-leading companies into one. Since then, Chaos has continued to grow with the additions of Cylindo, AXYZ Design, and Evolve Lab, further expanding our expertise and solutions across architecture, design, e-commerce, and AI. For more information, please visit chaos.com.

Role Overview

The Working Student supports the GTM Strategy & Transformation function, working directly with the Senior Director on high-impact strategic and operational priorities. The role contributes to market research, competitive analysis, process improvement, and growth initiatives that directly support the revenue organisation’s go-to-market execution. This is a hands-on, project-based role suited to a student with strong analytical foundations, an interest in commercial strategy, and the initiative to take ownership of outcomes rather than just tasks.

Main Responsibilities

  • Support the end-to-end delivery of high-priority GTM initiatives: tracking milestones, managing stakeholder inputs, and ensuring projects deliver measurable outcomes.

  • Identify bottlenecks and inefficiencies in go-to-market processes, proposing and helping implement frameworks that improve scalability across the organisation.

  • Translate data and analysis into structured, concise storylines and presentations for senior stakeholders.

  • Conduct market research and competitive benchmarking, synthesising findings into clear briefings and recommendations that support executive-level decision-making.

  • Work closely with the Senior Director, GTM Strategy & Transformation and cross-functional teams to support evolving strategic priorities as they arise.

Requirements

Required Experience

  • Currently pursuing a Bachelor’s or Master’s degree in Business, Engineering, Marketing, or a related field.

  • Previous experience in a fast-paced environment, such as a startup, venture-backed company, or management consultancy, is a strong advantage.

Required Skills

  • Analytical and structured: goes beyond surface-level data, questions assumptions, and draws independent, well-reasoned conclusions.

  • Takes initiative and ownership: identifies problems, proposes solutions, and follows through to implementation without waiting to be directed.

  • Comfortable operating in ambiguous environments where projects don’t have an established playbook.

  • Able to structure complex ideas in writing and produce concise, high-quality output for senior audiences.

  • Collaborative and adaptable: works effectively across functions and adjusts quickly to shifting priorities.

  • Fluent in English.

Please note: This is a working student position, limited to a maximum of 20 hours per week during the semester. Applicants must be currently enrolled at a university and provide valid proof of enrollment (“Immatrikulationsbescheinigung” in Germany). Compensation is hourly €18.

Read the full description
Security IT Auditor I at Pathward

Performs IT audits to ensure compliance with regulations and internal policies, testing controls and communicating findings to stakeholders.

Junior Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for allℱ. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

The position is responsible for performing audits within Information Technology for the purpose of ensuring compliance with external regulations as well as internal policies.  It will also communicate audit findings to multiple stakeholder groups.

What You Will Do:

  • Collaborate with audit team members as well as members of IT to develop audit objectives, engagement scopes, and testing strategies aligned with departmental standards and risk priorities.
  • Assist in the planning, execution, and reporting of IT audit engagements, including SOX ITGC testing, risk-based technology reviews, and issue validation procedures. Assist in the department’s risk assessment processes, providing qualitative/quantitative analysis over the Company’s auditable entities, and ensuring alignment with audit stakeholders.
  • Analyze and summarize data to identify control deficiencies, process inefficiencies, or noncompliance with policies, procedures, or regulations. Communicate findings and recommendations to audit leadership and business stakeholders in a clear manner. Utilize data analytics to test large datasets, identify anomalies, and draw insights that enhance audit efficiency and coverage.
  • Monitor issued audit findings, perform validation testing over defined remediation plans, and present remediation statuses to stakeholders. Identify opportunities to strengthen controls, improve operational effectiveness, and reduce risk exposure across technology and business processes.
  • Other duties as assigned

What You Will Need:

  • Bachelor’s degree or equivalent education and work experience.

  • Up to 2+ years with bachelor’s or equivalent.

  • Communication skills (written and verbal)

  • Collaboration and building relationships

  • Attention to detail

  • Learning agility

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range:  $50,000 – $84,000

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.

This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward’s Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

Read the full description
HR Internship - Global Talent Development (HR) (m/f/d) - REF97411K at Continental

Support global HR initiatives including talent development, learning programs, employer branding, and recruitment across international tire manufacturing plants.

Junior Hybrid Posted 1 day ago RemoteFirstJobs Product
What this role involves

Company Description

Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 78,000 people in 54 countries and markets.

Tire solutions from the Tires group sector make mobility safer, smarter, and more sustainable. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers. Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal year 2025, the Tires group sector generated sales of 13.8 billion euros. Continental’s tire division employs more than 55,000 people worldwide and has 19 production and 16 development sites.

Job Description

In our central HR department in Hanover-Stöcken, we offer you the opportunity to gain valuable experience in an international environment starting as soon as possible. Our scope covers the employee lifecycle for our tire plants—ranging from employer branding and recruiting through talent and professional development programs to exciting topics such as digitalization and the Future Workplace. Seize the chance to become part of a dynamic team and actively help shape the future of HR development. Sound exciting? Then apply now for this 6-month (mandatory) internship in Hannover-Stöcken. A combination of voluntary and mandatory internships is possible. Partial remote work hours are also possible by arrangement.

In this role, you will have the opportunity to:

  • Become part of our global network by closely collaborating with our contacts at the tire plants and within various departments
  • Support our international projects by independently taking ownership of work packages
  • Support the team in shaping and implementing global learning and development initiatives that drive personal growth and organizational transformation
  • Make an impact by creating compelling presentations, insightful analyses, and clear documentation.

Qualifications

  • Students (m/f/diverse) in the field of Business Administration or comparable degree programs with a focus on Human Resource Management
  • Initial experience or a strong interest in Human Resources
  • Proficient in using the MS Office package (Outlook, PowerPoint, Excel)
  • Very good command of English, both written and spoken
  • German language skills are a plus
  • High level of commitment, creativity, and enjoyment of teamwork
  • Structured way of working as well as strong initiative
  • Enjoyment of communication in an international environment

Please attach your current certificate of enrollment and also your current transcripts of records and an extract of certificate for a mandatory internship. Those documents are mandatory for processing your application.

If required, please submit your valid residence permit as well as your work permit including the additional sheet.

Applications from severely handicapped people are welcome.

Additional Information

We offer the following benefits:

  • Fair compensation for your contribution: We know your work is valuable and want to make sure you are compensated fairly. Flexibility that fits your life: We offer flexible working hours with hybrid working models, giving you the opportunity to occasionally work from home – because we know how important the balance between personal and professional life is.
  • Meaningful knowledge transfer: You will receive qualified support from our experienced professionals to develop your technical knowledge and practical skills.
  • Saving made easy: Benefit from a wide range of discounts and special offers through our corporate benefits program, covering various brands – from fashion and leisure activities to technology products.
  • Stay fit & healthy: We support you with initiatives focused on health and well-being, such as selected fitness and preventive care programs.
  • More flavor, less cost: As a student, you receive an additional discount in our company cafeteria.
  • A work environment that embraces diversity: Look forward to working in a diverse and international environment through collaboration with our global locations.

For more information about the employee benefits you can expect at Continental, please visit our benefits page.

If you would like to learn more about our location, feel free to visit our site page: Continental Hannover Stöcken / Hannover Corporate Headquarters.

Diversity, Inclusion & Belonging are important to us and make our company strong and successful. We offer equal opportunities to everyone - regardless of age, gender, nationality, cultural background, disability, religion, ideology or sexual orientation.

If this sounds like a perfect match for you and if you want to become the next supporter of our core values: Trust, for one another, passion to win and freedom to act - we are looking forward to receiving your application.

#LI-TS1

Ready to drive with Continental? Take the first step and fill in the online application.

Read the full description
HR HR Intern - Talent Engagement (Makati-based) at Pilmico

HR intern creates internal communication materials, employer branding content, and supports talent engagement events for a regional food company.

Junior Hybrid Posted 2 days ago RemoteFirstJobs Product
What this role involves

Company Description

Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries, Pilmico and Gold Coin, we believe in sustainably feeding Asia’s growth from mill to meal.

We are constantly improving and optimizing our processes by integrating the value chain around Asia. We leverage our sector expertise and capabilities to deliver quality every time. With our world-class technology and culture of constant innovation, we devote ourselves to serving you better.

At Aboitiz Foods, we embrace change and inspire innovation, leading the way in food and agribusiness solutions. Join us as we shape the future of food in Asia and build a culture where, together, we nourish the future.

https://www.aboitizfoods.com/

Job Description

Intern will be assigned to the Talent Engagement team of the Human Resource Department and will have the following responsibilities:

  • Create a porfolio of communication templates for Internal Communication, Values statement posters, deck, etc., based on the Aboitiz Foods Brand.
  • Assist in writing and creating internal communication materials like posters, deck, etc.
  • Assist in planning and facilitating Aboitiz Foods engagement events
  • Assist in writing and creating employer branding materials

Metrics:

  • Visual Impact
  • Completeness
  • Creativity -Organization
  • Quality

Qualifications

  • Students taking up HR, Psychology, Communications, or any related course
  • Creative and detail-oriented
  • Proficient in Canva
  • Able to edit posters and short videos
  • Must complete at least 400 internship hours
  • Willing to work on a hybrid setup (onsite in Makati and work from home)
  • Available for an internship from August to December 2026

Onboarding Requirements:

  • Officially enrolled in a university
  • At least in its penultimate year
  • Enrolled in an internship subject
  • With good scholastic records duly endorsed by the school
  • Able to pass the pre-internship requirements
Read the full description
Support Streaming Technical Support Analyst at Genius Sports

Monitors live video streams, troubleshoots streaming issues in real-time, and collaborates with internal teams to resolve technical incidents.

Junior Hybrid Posted 2 days ago RemoteFirstJobs Product
What this role involves

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE:

Join the Genius team powering fan engagement with smart ads, AI-driven broadcasts, epic stats, and gamified experiences.

Join our team as a Streaming Technical Support Analyst. This role supports the stability and quality of live video streams delivered from multiple venues. You will monitor real-time feeds, troubleshoot streaming issues, and work closely with internal teams and partners to resolve incidents quickly. The role requires focus, clear communication, and the ability to stay calm in live environments.

WHAT YOU’LL DO:

  • Monitor live video streams to ensure stable, high-quality delivery to end users.
  • Troubleshoot video streaming and technical issues in real time.
  • Collaborate with internal teams and external partners to resolve incidents efficiently.
  • Escalate complex or unresolved issues to senior team members or the Development Team when required.
  • Communicate clearly with stakeholders, providing updates, resolutions, and technical feedback.
  • Maintain and update the Knowledge Base with recurring issues and documented solutions.
  • Support small projects or additional tasks assigned by your line manager or technical specialist.

WHAT YOU’LL BRING:

  • Good command of English, both written and spoken.
  • Strong communication and structured problem-solving skills.
  • Ability to stay calm and focused under pressure in live environments.
  • Confidence working independently and taking initiative when needed.
  • Good attention to detail and strong organizational skills.
  • Curiosity about technology and willingness to learn video streaming concepts.
  • Basic understanding of computer systems and troubleshooting processes.

IT WILL BE A BONUS IF YOU HAD

  • Familiarity with tools such as Jira, AWS, or Jupyter Notebook.
  • Exposure to video streaming, multimedia systems, live broadcasting, or API concepts.
  • Experience in a support or service desk environment, or basic scripting knowledge in Python or JavaScript.

The monthly salary for this full-time role ranges from €1910 to €2550 gross. This role will also be eligible to take part in Genius Sports Group’s benefits plan.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports.

One team, being brave, driving change

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

Read the full description
Marketing Marketing Executive at LEAP Wealth

Marketing Coordinator executes events, digital campaigns, and client communications for a legal software company, supporting both local Dublin operations and global marketing initiatives.

Junior Hybrid Posted 2 days ago RemoteFirstJobs Product
What this role involves

About the role

Marketing Coordinator - Legaltech SaaS

  • Permanent, Full-time, Hybrid working model: 3 days in the office and 2 days remote

Location: Dublin, Ireland

About LEAP

LEAP is the global leader in Legal Practice Productivity Solutions and part of ATI, one of the largest international LegalTech companies. For more than 30 years we have been developing innovative technology that helps lawyers run more efficient and profitable law firms.

Our mission is simple: to help lawyers who help people.

Our market-leading software is used by more than 100,000 lawyers and legal professionals in small and medium-sized law firms worldwide. With more than 1,000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, LEAP is a fast-growing global technology business where ambitious people thrive.

The Opportunity

We’re looking for a proactive, organised Marketing Executive to join our Dublin team and get involved across events, digital campaigns and client communications.

This is a great opportunity for someone early in their marketing career who’s keen to build their experience quickly and gain exposure to a broad range of marketing activities.

You’ll be part of a small, close-knit team in Dublin, while also working closely with a large global marketing function. That means you’ll get the best of both worlds: the pace, variety and ownership that comes with a smaller team, alongside the resources, expertise and opportunities of a global business.

What you’ll do

Events

  • Supporting LEAP’s presence at industry events and conferences across Ireland, from initial planning through to on-the-day delivery
  • Organising merchandise, exhibition stands and event materials, ensuring everything is in the right place at the right time
  • Coordinating with event organisers, venues and internal teams including New Business, Customer Success and Operations
  • Attending events to represent LEAP, speaking with solicitors and firm owners, answering questions and helping them get a feel for who we are. This isn’t a sales role, but you’ll need to be confident starting conversations and engaging with new people

Digital Campaigns

  • Working with the wider Marketing team to strengthen LEAP’s position as a leading premium legal software brand in Ireland
  • Supporting the delivery of digital campaigns across platforms including Pardot, Salesforce, Google Ads, Microsoft Ads and social media
  • Helping to build, launch and monitor campaigns designed to generate new business leads
  • Reviewing campaign performance and identifying opportunities to improve results

Client Communications

  • Working closely with Operations and Customer Success to deliver clear, engaging communications to existing LEAP clients
  • Promoting events, webinars, product updates and new features to our client base
  • Helping create useful content that enables clients to get more value from LEAP
  • Supporting the monthly client newsletter and other ongoing client communications

What you’ll bring

  • A qualification in Marketing, Business or a related discipline, or equivalent practical experience
  • Strong written and verbal communication skills
  • Excellent organisational and time management skills, with the ability to manage multiple projects and priorities
  • A proactive, hands-on approach and a genuine willingness to learn
  • Confidence working independently as well as collaboratively within a team

Desirable

  • Experience using marketing automation or CRM platforms such as Pardot, Salesforce or similar
  • Familiarity with Google Ads, Microsoft Ads or paid social campaigns
  • Previous experience in professional services, legal, B2B or software marketing
  • A full driving licence to support travel to events when required

o   LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we encourage you to still submit your application.

What you’ll get

Career & Growth

  • Generous professional development fund
  • Support for training, learning, and career progression

Health & Wellbeing

  • Private health insurance (including dental and optical)
  • €93 monthly gym contribution
  • Employee Assistance Programme
  • Life insurance cover

Financial Benefits

  • 8% employer pension contribution
  • PerkBox membership with discounts and rewards
  • Cycle to Work scheme

Time off

  • 25 days annual leave + 8 bank holidays
  • Enhanced parental leave
  • One paid volunteer day each year for a charity of your choice

Work environment

  • Friendly, supportive, and driven culture
  • Free healthy breakfast, light lunch, and snacks
  • Regular socials

Life at LEAP

Discover the human side of cutting edge LegalTech

Life at LEAP

Discover more LEAP opportunities

Closing Date: Friday, 28th August 2026

We may close this vacancy early if we receive a high volume of suitable applications, so we encourage interested candidates to apply as soon as possible.

You’re welcome to use AI tools to support your application, but please ensure your submission reflects your own experience and voice. Every CV is reviewed by a member of our team, and if you’re invited to interview we look forward to getting to know the real you.

#LI-KT1

Read the full description
Marketing Marketing Executive at LEAP Wealth

Marketing Coordinator executes events, digital campaigns, and client communications for a legal tech SaaS company across Ireland and global markets.

Junior Hybrid Posted 2 days ago RemoteFirstJobs Product
What this role involves

About the role

Marketing Coordinator - Legaltech SaaS

  • Permanent, Full-time, Hybrid working model: 3 days in the office and 2 days remote

Location: Dublin, Ireland

About LEAP

LEAP is the global leader in Legal Practice Productivity Solutions and part of ATI, one of the largest international LegalTech companies. For more than 30 years we have been developing innovative technology that helps lawyers run more efficient and profitable law firms.

Our mission is simple: to help lawyers who help people.

Our market-leading software is used by more than 100,000 lawyers and legal professionals in small and medium-sized law firms worldwide. With more than 1,000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, LEAP is a fast-growing global technology business where ambitious people thrive.

The Opportunity

We’re looking for a proactive, organised Marketing Executive to join our Dublin team and get involved across events, digital campaigns and client communications.

This is a great opportunity for someone early in their marketing career who’s keen to build their experience quickly and gain exposure to a broad range of marketing activities.

You’ll be part of a small, close-knit team in Dublin, while also working closely with a large global marketing function. That means you’ll get the best of both worlds: the pace, variety and ownership that comes with a smaller team, alongside the resources, expertise and opportunities of a global business.

What you’ll do

Events

  • Supporting LEAP’s presence at industry events and conferences across Ireland, from initial planning through to on-the-day delivery
  • Organising merchandise, exhibition stands and event materials, ensuring everything is in the right place at the right time
  • Coordinating with event organisers, venues and internal teams including New Business, Customer Success and Operations
  • Attending events to represent LEAP, speaking with solicitors and firm owners, answering questions and helping them get a feel for who we are. This isn’t a sales role, but you’ll need to be confident starting conversations and engaging with new people

Digital Campaigns

  • Working with the wider Marketing team to strengthen LEAP’s position as a leading premium legal software brand in Ireland
  • Supporting the delivery of digital campaigns across platforms including Pardot, Salesforce, Google Ads, Microsoft Ads and social media
  • Helping to build, launch and monitor campaigns designed to generate new business leads
  • Reviewing campaign performance and identifying opportunities to improve results

Client Communications

  • Working closely with Operations and Customer Success to deliver clear, engaging communications to existing LEAP clients
  • Promoting events, webinars, product updates and new features to our client base
  • Helping create useful content that enables clients to get more value from LEAP
  • Supporting the monthly client newsletter and other ongoing client communications

What you’ll bring

  • A qualification in Marketing, Business or a related discipline, or equivalent practical experience
  • Strong written and verbal communication skills
  • Excellent organisational and time management skills, with the ability to manage multiple projects and priorities
  • A proactive, hands-on approach and a genuine willingness to learn
  • Confidence working independently as well as collaboratively within a team

Desirable

  • Experience using marketing automation or CRM platforms such as Pardot, Salesforce or similar
  • Familiarity with Google Ads, Microsoft Ads or paid social campaigns
  • Previous experience in professional services, legal, B2B or software marketing
  • A full driving licence to support travel to events when required

o   LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we encourage you to still submit your application.

What you’ll get

Career & Growth

  • Generous professional development fund
  • Support for training, learning, and career progression

Health & Wellbeing

  • Private health insurance (including dental and optical)
  • €93 monthly gym contribution
  • Employee Assistance Programme
  • Life insurance cover

Financial Benefits

  • 8% employer pension contribution
  • PerkBox membership with discounts and rewards
  • Cycle to Work scheme

Time off

  • 25 days annual leave + 8 bank holidays
  • Enhanced parental leave
  • One paid volunteer day each year for a charity of your choice

Work environment

  • Friendly, supportive, and driven culture
  • Free healthy breakfast, light lunch, and snacks
  • Regular socials

Life at LEAP

Discover the human side of cutting edge LegalTech

Life at LEAP

Discover more LEAP opportunities

Closing Date: Friday, 28th August 2026

We may close this vacancy early if we receive a high volume of suitable applications, so we encourage interested candidates to apply as soon as possible.

You’re welcome to use AI tools to support your application, but please ensure your submission reflects your own experience and voice. Every CV is reviewed by a member of our team, and if you’re invited to interview we look forward to getting to know the real you.

#LI-KT1

Read the full description
Engineer Software Developer – HYBRID! at AnaVation LLC

Junior software engineer develops secure, mission-critical applications for federal law enforcement under senior developer guidance, learning modern development practices and DevSecOps workflows.

Junior Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Be Challenged and Make a Difference

In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.

Description of Task to be Performed:

In this role, you will contribute to the development of secure, mission‑critical applications used by federal law enforcement, including case‑tracking systems, evidence‑processing tools, and investigative‑support platforms. Working under the guidance of senior developers, you’ll apply foundational programming skills and learn to implement reliable, maintainable software that complies with federal security standards.

You will contribute as a key member of a collaborative engineering team, working closely with senior developers, forensic specialists, and crypto SMEs to build features and tools essential to the program’s mission.

You will gain hands‑on experience with modern development practices—writing clean code, participating in design discussions, supporting testing and debugging, and learning how to build software that withstands demanding operational environments. You’ll follow disciplined engineering processes, work within DevSecOps pipelines, and help integrate new features and improvements used daily by investigators and analysts.

This role is ideal for a junior engineer who enjoys learning, collaborating, and growing in a mission‑focused environment where your contributions directly support national‑security and law‑enforcement operations.

Work location: Work is mostly remote, with occasional visits to customer and/or corporate locations in DC/Northern Virginia. Applicants who do not currently reside within commuting distance to these locations should describe how they would satisfy any onsite requirements. Remote status is subject to change at the customer’s direction, but is expected to continue.

Responsibilities

  • Develop and maintain application features under guidance from senior developers.
  • Assist with software requirements, design, testing, and maintenance tasks.
  • Use modern programming tools, version control, and secure‑coding practices.
  • Support debugging, documentation, and sprint activities.
  • Work within DevSecOps pipelines and government‑compliant development workflows.
  • Troubleshoot issues and support system integration tasks.

Required Qualifications:

  • Software‑development experience, working under general supervision with knowledge of commonly used concepts and practices.
  • Bachelor’s degree in Computer Science, Software Engineering, IT, or related field
  • Familiarity with software engineering fundamentals, secure coding, and CI/CD pipelines.
  • Exposure to applications supporting sensitive data or investigative workflows beneficial.
  • Clear communication skills, both verbal and written.
  • Strong attention to detail
  • Candidates must meet eligibility requirements for a Secret clearance. DHS Entry on Duty (EOD) suitability is required to begin support. Following EOD approval, candidates will be processed for, and must successfully obtain a Secret clearance.

Preferred Qualifications:

  • Security+ or equivalent baseline certification.
  • AWS or Azure professional certifications.
  • Agile/Scrum certifications.
  • Experience with containers, microservices, or distributed systems.
  • Thrives developing in fast moving, agile environments.
  • Active DHS EOD suitability
  • Active DHS Secret or above clearance

Benefits

  • Generous cost sharing for medical insurance for the employee and dependents
  • 100% company paid dental insurance for employees and dependents
  • 100% company paid long-term and short-term disability insurance
  • 100% company paid vision insurance for employees and dependents
  • 401k plan with generous match and 100% immediate vesting
  • Competitive Pay
  • Generous paid leave and holiday package
  • Tuition and training reimbursement
  • Life and AD&D Insurance

About AnaVation

AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team.

If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you!

AnaVation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Read the full description
HR Junior Executive - HR Operations at Nium

Supports day-to-day HR operations including employee onboarding, documentation, payroll coordination, attendance management, and personnel file maintenance.

Junior Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

Part of NIUM, one of the well-known B2B payments unicorn in Southeast Asia. Instarem has been on a mission of making international payments easy and affordable for everyone since 2014. We are the go-to solution for businesses that need to move money quickly, reliably and at a lower cost than banks.

Instarem is on a mission to make money simple for everyone.

We offer a smarter, faster, and more affordable way to move money across borders. A way without unfair exchange rates, hidden fees, or other complexities. With Instarem, you get peace of mind knowing your money is moving quickly and safely.

Part of Nium, Instrarem India Pvt. Ltd., gives you all the benefits of a cutting-edge payments company and the convenience of a one-stop-shop for all your financial needs abroad. We are an authorised Dealer in Foreign Exchange – Category II. Easily and securely make international payments with our fast and convenient services. Consumers can buy foreign currency, travel cards, and transfer money abroad. With Instrarem India Pvt. Ltd., one can

- Send money oversees and experience fast, low-cost transfers to 60+ countries

- Buy and Sell Foreign Exchange at great rates and low fees

- Buy prepaid Forex Cards for seamless payments overseas

Job Summary:

We are looking for a Junior Executive – HR Operations to join our HR team and be part of a fast-paced, dynamic environment. We are looking for someone who is curious, detail-oriented, proactive, and eager to learn. Strong communication and interpersonal skills, a collaborative mindset, and the ability to work with data and HR systems will be important in this role.

If you are someone who enjoys working with people, learning new things, solving problems, and taking ownership, this could be a great opportunity to start and grow your career in HR Operations.

Work Schedule:

5 days a week on-site, with alternate Saturdays work from home.

Roles and Responsibilities

  • Support day-to-day HR operations and employee lifecycle activities including onboarding, employee documentation, confirmations, transfers, exits, attendance, and leave management.
  • Maintain accurate and up-to-date employee records, HR documentation, trackers, and personnel files.
  • Assist with employee onboarding and exit formalities, ensuring all required documentation and processes are completed within timelines.
  • Support payroll and attendance-related activities by coordinating employee data, attendance inputs, leave records, and other information required for payroll processing.
  • Assist with HRMS activities and maintain employee information in systems such as GreytHR.
  • Develop an understanding of HR systems and actively support the adoption of new HR tools and platforms.
  • Assist in coordinating with HR service providers and external vendors for background verification, payroll, benefits, and other HR-related services.
  • Act as a point of contact for routine employee queries related to HR processes, policies, attendance, leave, benefits, and employee documentation, escalating complex matters to the appropriate HR team member.
  • Support the HR and Admin teams in planning and executing employee engagement initiatives, internal events, and culture-building activities.
  • Assist with employee surveys, feedback collection, and basic analysis of survey data to support HR and engagement initiatives.
  • Support performance management activities, including employee communications, review-cycle coordination, trackers, and documentation.
  • Assist in preparing HR MIS, reports, dashboards, and other HR-related data for management review.
  • Support HR compliance activities by maintaining required documentation and records and coordinating with relevant internal teams and external partners.
  • Assist in documenting HR processes, preparing SOPs, maintaining trackers, and identifying opportunities for process improvement.
  • Provide support to the Talent Acquisition team as and when required, including coordination of interviews, candidate communication, recruitment documentation, onboarding coordination, and other recruitment-related activities.
  • Maintain a high level of confidentiality while handling employee information and HR-related matters.
  • Take ownership of assigned HR projects and activities while continuously developing knowledge of HR processes, systems, and best practices.

Requirements

  • A bachelor’s degree in human resources, Business Administration, Management, or a related field. A postgraduate qualification in HR will be an added advantage.
  • 0–1 year of experience in HR; freshers are encouraged to apply.
  • Internship, academic project, or practical exposure to HR processes will be an added advantage.
  • Basic understanding of HR Operations and employee lifecycle processes.
  • Good communication and interpersonal skills, with the ability to interact professionally with employees and stakeholders.
  • Good working knowledge of MS Excel, Word, and PowerPoint.
  • Willingness to learn and work with HRMS tools such as GreytHR and other HR technology platforms.
  • Strong attention to detail, organizational skills, and ability to maintain accurate records.
  • Ability to manage multiple tasks and priorities while meeting timelines.
  • Strong learning agility, proactive mindset, and willingness to take ownership of assigned responsibilities.
  • High standards of confidentiality, professionalism, and integrity.
  • Ability to work collaboratively with HR, Finance, Admin, employees, managers, and external vendors.
  • Ability to thrive in a fast-paced, evolving, and compliance-driven environment.
  • Strong interest in building a long-term career in HR Operations.

What we offer at Nium

We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work.

We Care: The wellness of Nium’ers is our #1 priority. We offer medical coverage along with 24⁄7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible hybrid working environment (3 days per week in the office).

We Upskill Ourselves: We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend.

We Constantly Innovate: Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities. Check out CNBC World’s Top Fintech Companies 2024.

We Celebrate Together: We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more!

We Thrive With Diversity: Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone.

For more detailed region-specific benefits: https://www.nium.com/careers#careers-perks

For more information visit www.nium.com

Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice located at www.nium.com/privacy/candidate-privacy-notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Operations Associate, TMF Documentation at Axsome Therapeutics, Inc.

Manages and maintains Trial Master Files for clinical studies, ensuring regulatory compliance and inspection readiness through document collection, indexing, and coordination with clinical teams.

Junior Hybrid Posted 4 days ago RemoteFirstJobs Product
What this role involves

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking an Associate, TMF Documentation who is responsible for supporting clinical document filing and management of Trial Master Files (TMFs). This role helps ensure TMFs are current and inspection-ready for internal and external entities.

This role is based at Axsome’s HQ in New York City with an on-site requirement of at least three days per week. We are unable to consider candidates who are looking for fully remote roles.

Job Responsibilities and Duties include, but are not limited to, the following:

  • Work closely with the Clinical Study Team to assist in the review and maintenance of study-specific TMFs in accordance with Standard Operating Procedures (SOPs) and regulatory guidelines

  • Collect, review and index essential documents in accordance with the TMF Structure

  • Assist with the maintenance of TMF study trackers

  • Provide updates at team meetings of relevant TMF findings and document status as needed

  • Ensure TMFs are always inspection-ready

  • Assist in preparation for and participates in internal or external audits/inspections

  • Demonstrate technical and strategic knowledge of applicable regulatory requirements, including applicable specifications, SOPs and ICH/GCP guidelines

  • Maintain knowledge of current industry best practices

Requirements / Qualifications

  • Bachelor’s degree required. Preference to candidates with a life science or nursing degree

  • Minimum 6 months - 1 year of relevant experience

  • Experience with electronic trial master file system(s) including uploading, reviewing, QC, and approval of study required documents preferred

  • Knowledge of TMF Reference Model preferred

  • Excellent written and oral communication skills.

  • Ability to work on site Monday, Tuesday & Thursday. We are unable to consider candidates who

Salary and Benefits:

The anticipated salary range for this role is $60,000 - $70,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Read the full description
Marketing Internship -Education Public Relation at FINN Partners Singapore

Intern supports PR campaigns for education clients by researching issues, writing press releases and briefing documents, monitoring media, and managing media outreach.

Junior Hybrid Posted 6 days ago RemoteFirstJobs Product
What this role involves

Education powers the world. Education breaks down barriers to economic mobility, combats prejudice, inspires innovation and industry, and moves our collective society into new eras of unprecedented advancement. If working alongside national and global experts, policymakers, corporations, advocates and nonprofits, and major philanthropic funders to advance education excites you, then an internship with FINN Partners Global Education Team is for you.

Our Education team seeks full-time internship candidates for the Fall 2026. Fall interns participate in a 12-week program starting in September through early December. Start and end dates will be determined on a case-by-case basis to accommodate academic calendars. Interns are expected to work 20-30 hours per week, based on individual schedules. FINN Partners provides a flexible working environment, with the option to be fully remote or hybrid within our U.S. offices. We prioritize candidates near our Washington D.C. and New York City offices.

Internships are paid with some benefits eligible and can be used to earn course credit for necessary undergraduate requirements.

Education PR Interns will:

● Work closely with account team leaders and senior managers who support organizations at the intersection of education, policy, philanthropy and business

● Support effective client engagements: learning the ropes of PR agency and account management protocols, with an emphasis on media relations

● Write compelling content: research and produce strong written content for internal and client delivery

● Create media reports and analyses, including in-depth analysis on key issues related to clients

Your key responsibilities will include:

● Monitor education trades and mainstream media and compile daily or weekly media clips for the team and clients

● Research key client issues and develop media insights, policy trackers, and other key deliverables

● Draft written materials such as press releases and advisories, contributed articles, briefing documents, etc.

● Support media relations outreach, including the creation of media lists, pitches, and interview prep materials

● General account support, including internal and client calls as required and other tasks as assigned

Role Specific Skills/Attributes:

● Self-motivated, friendly, detail-oriented, deadline driven and eager to learn

● Collaborative with ability to maintain self-management on projects and tasks

● Interest in and basic knowledge of US education system (early childhood, K-12, higher education) and global education issues and trends

● Proficient in Microsoft Word, Excel, PowerPoint and Google Docs, Sheets, Slides. Prior experience with Slack, Zoom, Meltwater, Muck Rack, Canva, and other programs a plus

● Knowledge of and and facility with appropriate and ethical use of AI tools, including Claude, Gemini, ChatGPT, NotebookLLM, among others

● Strong writing and editing skills or experience writing for a variety of platforms, voices and tone

● Knowledge of social media tools and platforms such as LinkedIn, X or Blue Sky, TikTok, Instagram, Facebook, Reddit, Substack

● Interest in a career in public relations, journalism, public affairs, or communications and marketing

#LI-DS1 #LI-Remote New York, NY

To Apply:

Please upload your resume and cover letter detailing your prior work experience and indicate your desired hourly salary in $US Dollars that falls within the above stated available salary range for this role. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest.

About FINN Partners:

Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has become one of the fastest-growing independent public relations agencies in the world. Recognized as one of Fast Company’s Most Innovative Companies, PRovoke Media’s 100 Best Agencies in the U.S., 60 Best Agencies in Europe, and Midsize Agency of the Year in 2022, FINN’s success is a result of organic client growth combined with integrating new companies and new people into the agency through a common philosophy. With approximately 1,300 professionals across 37 locations, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. In addition, FINN provides its clients with access to top-tier agencies worldwide through its membership in the global network PROI.

Headquartered in New York, FINN operates in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison (Wisc.), Manila, Melbourne, Mumbai, Munich, Nashville, Orange County (Calif.), Paris, Portland (Ore.), San Diego, San Francisco, Seattle, Singapore, Sydney, Vancouver (Wash.), Washington D.C. and Yangon. For more information, visit finnpartners.com and follow us on LinkedIn (@finnpartners).

Read the full description
Marketing Internship -Education Public Relation at FINN Partners Singapore

Education PR intern researches education policy issues, writes press releases and media materials, and supports client media relations for a PR agency.

Junior Hybrid Posted 6 days ago RemoteFirstJobs Product
What this role involves

Education powers the world. Education breaks down barriers to economic mobility, combats prejudice, inspires innovation and industry, and moves our collective society into new eras of unprecedented advancement. If working alongside national and global experts, policymakers, corporations, advocates and nonprofits, and major philanthropic funders to advance education excites you, then an internship with FINN Partners Global Education Team is for you.

Our Education team seeks full-time internship candidates for the Fall 2026. Fall interns participate in a 12-week program starting in September through early December. Start and end dates will be determined on a case-by-case basis to accommodate academic calendars. Interns are expected to work 20-30 hours per week, based on individual schedules. FINN Partners provides a flexible working environment, with the option to be fully remote or hybrid within our U.S. offices. We prioritize candidates near our Washington D.C. and New York City offices.

Internships are paid with some benefits eligible and can be used to earn course credit for necessary undergraduate requirements.

Education PR Interns will:

● Work closely with account team leaders and senior managers who support organizations at the intersection of education, policy, philanthropy and business

● Support effective client engagements: learning the ropes of PR agency and account management protocols, with an emphasis on media relations

● Write compelling content: research and produce strong written content for internal and client delivery

● Create media reports and analyses, including in-depth analysis on key issues related to clients

Your key responsibilities will include:

● Monitor education trades and mainstream media and compile daily or weekly media clips for the team and clients

● Research key client issues and develop media insights, policy trackers, and other key deliverables

● Draft written materials such as press releases and advisories, contributed articles, briefing documents, etc.

● Support media relations outreach, including the creation of media lists, pitches, and interview prep materials

● General account support, including internal and client calls as required and other tasks as assigned

Role Specific Skills/Attributes:

● Self-motivated, friendly, detail-oriented, deadline driven and eager to learn

● Collaborative with ability to maintain self-management on projects and tasks

● Interest in and basic knowledge of US education system (early childhood, K-12, higher education) and global education issues and trends

● Proficient in Microsoft Word, Excel, PowerPoint and Google Docs, Sheets, Slides. Prior experience with Slack, Zoom, Meltwater, Muck Rack, Canva, and other programs a plus

● Knowledge of and and facility with appropriate and ethical use of AI tools, including Claude, Gemini, ChatGPT, NotebookLLM, among others

● Strong writing and editing skills or experience writing for a variety of platforms, voices and tone

● Knowledge of social media tools and platforms such as LinkedIn, X or Blue Sky, TikTok, Instagram, Facebook, Reddit, Substack

● Interest in a career in public relations, journalism, public affairs, or communications and marketing

#LI-DS1 #LI-Remote New York, NY

To Apply:

Please upload your resume and cover letter detailing your prior work experience and indicate your desired hourly salary in $US Dollars that falls within the above stated available salary range for this role. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest.

About FINN Partners:

Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has become one of the fastest-growing independent public relations agencies in the world. Recognized as one of Fast Company’s Most Innovative Companies, PRovoke Media’s 100 Best Agencies in the U.S., 60 Best Agencies in Europe, and Midsize Agency of the Year in 2022, FINN’s success is a result of organic client growth combined with integrating new companies and new people into the agency through a common philosophy. With approximately 1,300 professionals across 37 locations, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. In addition, FINN provides its clients with access to top-tier agencies worldwide through its membership in the global network PROI.

Headquartered in New York, FINN operates in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison (Wisc.), Manila, Melbourne, Mumbai, Munich, Nashville, Orange County (Calif.), Paris, Portland (Ore.), San Diego, San Francisco, Seattle, Singapore, Sydney, Vancouver (Wash.), Washington D.C. and Yangon. For more information, visit finnpartners.com and follow us on LinkedIn (@finnpartners).

Read the full description
Marketing Account Executive, Public Relations at FINN Partners Singapore

Develops PR campaigns, writes communications materials, pitches media outlets, manages social media, and supports client events for healthcare organizations.

Junior Hybrid Posted 6 days ago RemoteFirstJobs Product
What this role involves

Location: NYC Preferred

FINN Partners is seeking applicants interested in joining our health practice, supporting clients across pharmaceutical, medtech, health advocacy/non-profit and other leading healthcare organizations. Weekly work schedule is up to 3 weekdays in-office and balance of weekdays working from home remotely.  Qualified current metro-NYC area public relations applicants are preferred for this role.

If you are interested in working alongside some of the best and brightest in the industry to make a meaningful impact across the health ecosystem and a positive difference in the world, then a role with the FINN Partners Lazar team may be right for you!

Ideal candidates will have 1.5 to 2 years of public relations work experience, preferably working on communications campaigns for health clients, though experience in other industries is also valued. This is a full-time, hourly position (approximately 40 hours per week). This is not a sales position.

This full-time position offers terrific benefits and perks:

  • Generous vacation, personal, holiday, and sick days off; up to 5 winter break paid days off between Christmas and New Year’s Day; up to 5 additional summer days off
  • Travel and consumer discounts (from rental cars to cell phones and more)
  • Wellness subsidy
  • 401K Plan
  • Outstanding insurance/benefits package
  • Career mentorship from the best PR pros in the business
  • Professional growth opportunities within our award-winning global PR agency

Now that we’ve (hopefully) sold you on us, let’s talk about this role and our team:

Responsibilities:

  • Draft and distribute pitch letters, news releases, backgrounders, fact sheets, bios, newsletters, and other health communications materials
  • Write, proofread, and edit client-related documents, including pitches, press materials, news releases, and other editorial content
  • Curate and develop comprehensive, targeted media lists, actively pitch media and secure earned media coverage
  • Support client media briefings, events, speaking opportunities and develop award submissions
  • Develop relationships with external audiences, including media, event organizers, advocacy contacts, and third-party stakeholders, to support client messaging
  • Drive day-to-day social media execution and campaign planning across client channels, including maintaining content calendars, drafting post copy, monitoring community engagement, and reporting on performance to support overall strategy
  • Monitor, track and report coverage of client news and competitor developments across channels and platforms
  • Research key client topics to develop landscape analyses, media insights and identity thought leadership opportunities
  • Provide account management support, including participation in client meetings; agenda and recap development, tracker management and meeting internal and external deadlines

Requirements:

  • Bachelor’s degree in communications, PR, journalism, public health or related field
  • Familiarity with public relations/communications programs as evidenced through completed college coursework, internships, or related work experience
  • Prior work experience and PR internships in public relations or communications role
  • A motivated, self-starter with excellent organizational skills, attention to detail, and ability to meet deadlines
  • Strong written, verbal and storytelling skills
  • Knowledge of social media tools and design platforms such as Canva, LinkedIn, X/Twitter, TikTok, and Instagram
  • Experience with research and measurement tools (e.g., Cision, Meltwater) is a plus

Our ideal teammate:

  • Goes above and beyond: Strong problem-solving skills and a personal commitment to enhancing efficiency and exceeding expectations, benefiting both the agency and its clients
  • Shoots to amaze: self-initiated behavior that takes accountability and responsibility and acts proactively; willingness to raise their hand for new challenges and come to the table with new ideas
  • Has curiosity: Possesses a strong desire to immerse yourself in the health sector and deepen your understanding and knowledge of public relations
  • Is passionate about making a difference: Dedicate your time to a cause larger than yourself - our role is to provide patients, caregivers, and health care providers with valuable information
  • Thinks outside of the box: Curious, open-minded and never satisfied with the status quo; always looking for ways to improve and optimize for our team and clients
  • Works hard, plays nice: friendly, driven, curious, excited, eager to learn and have a positive attitude

Finn Partners is the fastest-growing integrated marketing firm in the United States and was recently named “2025 30 Best Healthcare PR Agencies in the World” and has been awarded “Best Agencies to Work For” for four consecutive years by PRovoke, the PR industry’s de facto authority. We offer a collaborative, non-hierarchical environment and an opportunity to grow, share your ideas, expand your mind, and empower your career.

Anticipated Salary: $66,000 - $68,000 for this full-time, exempt, direct hire position. Salary is commensurate with experience and dependent upon the location.

To Apply:

Please upload your resume and cover letter detailing your prior work experience and indicate your desired salary in $US Dollars that falls within the above stated available salary range for this role.  Within your Cover Letter, please include a link to your Writing Samples/Samples of PR Work.  While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest.

About Finn Partners:

Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world.  The full-service marketing and communications company’s record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy.  With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia.  FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world.  Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.

#LI-MA1 #LI-HYBRID

Read the full description
Operations Fulfillment & Logistics Associate (Hybrid) at Etaily

Manages order processing, inventory control, and logistics coordination to ensure efficient product fulfillment from warehouse to customer.

Junior Hybrid Posted 6 days ago RemoteFirstJobs Product
What this role involves

Principal Duties & Responsibilities

As a Fulfillment and Logistics Associate, you will play a crucial role in ensuring the smooth and efficient flow of products from the point of origin to the end consumer. This position involves managing various aspects of the supply chain, including order processing, inventory management, and logistics coordination. You will collaborate with different teams to optimize logistics processes and contribute to the overall success of the company’s operations.

Job Responsibilities

Warehouse Processing

  • Receives and processes inbound and pullout requests by the brands.
  • Coordinates inbound and pullout schedules with the warehouse.
  • Validates and monitors the completion of inbound and pullout activities.

Order Processing

  • Receives and processes customer orders accurately and in a timely manner.
  • Verifies inventory availability and coordinates with the warehouse team to fulfill orders.
  • Ensures orders meet quality standards before shipping.
  • Ensures orders meet marketplace Service Level Agreements (SLA).

Inventory Management

  • Monitors and manages inventory levels to prevent stockouts or overstocks.
  • Conducts regular stock counts and reconciles discrepancies.
  • Implements inventory control measures to minimize losses and improve accuracy.

Logistics Coordination

  • Collaborates with internal teams to optimize transportation and logistics processes.
  • Communicates with suppliers, vendors, and carriers to ensure timely deliveries.
  • Resolves any issues related to shipments, delays, or damages.

Quality Control

  • Implements and maintains quality control measures for products during the fulfillment process.
  • Conducts regular inspections of products to ensure they meet quality standards.

Data Management

  • Utilizes relevant software systems for order tracking, inventory management, and reporting.
  • Generates and analyzes reports to identify areas for process improvement.

Customer Service

  • Addresses customer inquiries related to order status, shipping, and returns.
  • Collaborates with the customer service team to resolve issues and improve the overall customer experience.

Key Qualifications

  • College diploma or equivalent; additional education or certification in logistics or supply chain management is a plus.
  • 1 to 2 years of proven experience in fulfillment, logistics, or a related field. Fresh graduates are also welcome to apply.
  • Strong organizational and multitasking skills.
  • Excellent attention to detail and accuracy.
  • Effective communication skills, both written and verbal.
  • Proficient in using relevant software and systems for order processing and inventory management.
  • Proficient in using Google Sheets and other Google Suite products.
  • Knowledge of shipping regulations and procedures.
Read the full description