Headquarters: Remote - Colombia

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

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See yourself at Twilio

Join the team as Twilio’s next Delivery Project Manager (L3).

About the job

This position is needed to drive the tactical execution and operational delivery of complex cross-functional projects within Global Operations.

As a Delivery Manager, you are the engine of project execution, transforming strategic vision into operational reality. You bridge the gap between business intent and technical execution, ensuring every initiative moves through the lifecycle with precision and speed. By partnering with Enterprise Technology and being the voice of Global Operations, you ensure our projects are predictable, transparent, and high-impact, serving as the primary advocate for operational excellence and seamless product rollouts. 

Responsibilities

In this role, you’ll:

• Translate abstract business needs into actionable, prioritized requirements by conducting end-to-end discovery and ensuring both the impact and outcomes of the project are documented.
• Cultivate deep partnerships across the Global Operations ecosystem, specifically Global Customer Services, Global Customer Support Operations, and Onboarding & Compliance,to ensure project scalability and total operational readiness.
• Drive project momentum by maintaining accountability for timelines and holding cross-functional partners to deadlines while adapting to shifting business capacity.
• Identify and mitigate risks by serving as an "early warning system," mapping complex dependencies across Enterprise Technology and Global Operations to protect the critical path.
• Generate high-signal, low-noise weekly status updates and maintain rigorous project documentation within Airtable to ensure long-term auditability and stakeholder alignment.
• Coordinate launch synchronization between Enterprise Technology releases and Global Operations enablement, ensuring technical deliverables map perfectly to business-facing launch dates.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Experience: 5+ years of experience in Project Management, Program Management, or Delivery Management within a fast-paced technology or operations environment.
• Technical Literacy: Proven ability to translate complex technical constraints into business tradeoffs and communicate effectively with Engineering and Product teams.
• Execution Skills: Demonstrated expertise in managing end-to-end project lifecycles, including business requirements gathering (BRD), UAT coordination, and launch enablement.
• Tooling Proficiency: Advanced experience using project management and tracking tools (e.g., Airtable, Jira, or Asana) to maintain high-integrity documentation.

Desired:

• Operational Context: Previous experience working closely with Global Operations functions such as Global Customer Services, Global Customer Support Operations, or Onboarding & Compliance.
• PMP, or another program management certification

Location 

This role will be remote, and based in Colombia.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

To apply: https://weworkremotely.com/remote-jobs/twilio-project-manager-3

Join phData, a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises.

We’re growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results.

Why phData?

• Snowflake Implementation Partner of the Year — 7 consecutive years, and 2026 Snowflake AI Partner of the Year
• AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network
• 2025 Fivetran Partner of the Year (4th consecutive year)
• 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status
• 2026 KNIME Customer Excellence Partner of the Year
• Preferred Partner in the Anthropic Claude Partner Network
• #1 Partner in Snowflake Advanced Certifications
• 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more)
• Recognized as an award-winning workplace in the US, India and LATAM

Responsibilities:

• Effectively lead and motivate client technical teams providing technical leadership for the design, implementation, and ongoing operational support of modern data platforms - from streaming, to data lakes, to analytics, and beyond across a progressively evolving technical stack.
• Maintain knowledge of current modern data technology in order to guide and mentor and collaborate with team members to articulate best practices and improvements to customers on how to best leverage their modern data platform.
• Collaborate with the technical teams to build Epics, Stories, and Tasks in order to mature and improve our customer’s data platform.  Delegate to and coach Architects and Engineers and ensure successful and timely delivery of these Epics.
• Provide Delivery Leadership for multiple customer accounts simultaneously, consistently deliver quality client services by driving high-quality work products within expected timeframes and on budget, ultimately responsible for the overall success of those accounts.
• Develop strong relationships with sponsors and stakeholders, keep them informed of progress and expected outcomes, host leadership discussions, and explore and identify new opportunities to bring value to our customers.
• Ensure the team is trained and prepared to deliver, process documentation is provided and accurate, internal and external communication is being properly handled.
• Maintain proper staffing levels and properly balance delivery between US and India team members to ensure successful handoffs and continuous delivery.
• Actively involved in major incident response to ensure proper communication, escalation, staffing, and cover any gaps.
• Deliver feedback and make improvements to our overall service to benefit all existing and future customers through process improvement, knowledge sharing, and creating accelerators.
• Be an ambassador of company core values and drive initiatives to constantly build upon and improve culture of accountability and responsibility within the delivery teams.

Qualifications:

• At least 5 years of experience in Technical Management, IT Architecture, Customer Relationship Management, Project Management and/or Delivery Management.
• Passion and curiosity for learning new technologies and skills.
• Knowledge of technology trends and ability to use current technological trends to build a business strategy.
• Experience with either Amazon Web Services (AWS) or Microsoft Azure
• Technical knowledge deploying and managing some of the following cloud / data technologies: Snowflake, Redshift, Synapse, Fivetran, Qlik, Matillion, DBT, StreamSets, Airflow, NiFi, Cloudera, EMR, Databricks.
• Passion for leading a technical operations team through multiple large or complex projects and mentoring team members.
• Experience scoping activities on large scale, complex technology infrastructure projects.
• Experience owning Incident and Escalation processes, ensuring coordination and effective communication during major incidents between the technical teams, end-users, and customer stakeholders through resolution, root cause analysis, and remediation.
• Previous experience working directly with global customers and business partners.
• Confidence, excellent communication skills, and customer relationship management skills for guiding discussions with customer stakeholders at the director and VP level through face-to-face interactions, written communication, and formal presentations.
• Experience coordinating with the technical teams managing IT infrastructure services or Modern Data Platforms for multiple customers of various sizes.
• Strong leadership skills.
• Professional track record of creating, challenging, and improving processes and procedures.
• Highly organized.
• Strategic thinker.
• Problem-solver.
• Flexibility in working across timezones as needed.
• Ability and willingness to travel as needed for client visits, team workshops, and strategic planning sessions
• Bachelor’s degree in Computer Science or a related field (preferred but not required; we value real-world experience).

Why phData? We Offer:

• Remote-First Workplace
• Medical Insurance for Self & Family
• Medical Insurance for Parents
• Term Life & Personal Accident
• Wellness Allowance
• Broadband Reimbursement
• Continuous learning and growth opportunities to enhance your skills and expertise
• Other benefits include paid certifications, professional development allowance, and bonuses for creating for company-approved content

#LI-DNI

phData celebrates diversity and is committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at phData. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at People Operations.

Position Summary

The Deputy Director/Chief of Staff serves as the operational and strategic backbone of the Transformational Classroom and Teacher Development Working Group–a small team responsible for an ambitious portfolio of initiatives to evolve and spread the impact of our learning about transformational classrooms and teacher development.

This “force-multiplier” role enables senior leaders and cross-functional teams to focus on high-impact work by driving execution, strengthening collaboration, improving communication, and ensuring that ambitious global initiatives move from vision to implementation.  The person in this role may support efforts including:

• Multiple virtual courses and workshops on topics ranging from Teaching As Collective Leadership to teacher development
• A new credentialing system for transformational teaching and learning
• Global “learning loops” in which people in all roles in education from around the world come together to learn from exemplary case studies
• Special initiatives to catalyze interrogations of the purpose of education in the United States and the United Kingdom, to spread student leadership development initiatives across and beyond our network, and to accelerate progress toward AI-enabled tools for measuring growth in purpose, wellbeing, connectedness, awareness, agency and expertise
• Evolving and updating resources (including the AI Chatbot) related to our Teaching as Collective Leadership model
• Storytelling to amplify the voices and perspectives of students and teachers who are reimagining teaching and learning in pursuit of students’ collective leadership to shape a better future

The ideal candidate is someone who has been a transformational teacher, is familiar with Teaching as Collective Leadership, and is an excellent project and people coordinator, relationship builder, design-thinker, and communicator/writer.  The role requires a vision-oriented, flexible, collective leader who is willing to take on a wide range of responsibilities ranging from administrative to strategic.

LIKELY RESPONSIBILITIES

Team Coordination & Operations

The person in this role will create the conditions for a highly effective and joyful team by:

• Designing and improving team operating rhythms, meeting structures, and communication practices
• Manage calendars, workstreams, and shared priorities across the working group
• Preparing agendas, briefing materials, and follow-up actions for circle/working group meetings
• Establish systems for project tracking, documentation, and knowledge management
• Improve operational processes to increase efficiency reducing administrative burden
• Track priorities and ensuring follow-through across working group commitments
• Draft communications, reports, presentations, and proposals
• Anticipate working group needs and proactively resolve operational challenges
• Help cultivate a collaborative, reflective, and learning-oriented team culture by:
• Facilitating team check ins and reflection sessions
• Creating opportunities for shared learning and continuous improvement
• Celebrating milestones, recognizing contributions, and strengthening team engagement
• Modeling collaborative leadership and fostering trust across diverse perspectives

Force-Multiplying Working Group Members and Their Projects

The ideal candidate in this role will provide wide-ranging support to other members of the team through:

• Writing, designing and editing high-quality communications for internal and external audiences
• Interviewing, researching, note-taking and synthesizing
• Project planning and tracking across multiple workstreams and projects
• Translating complex educational concepts into clear, engaging, and actionable messaging

Cross-Network Collaboration & Relationship Management

The person in this role will strengthen collaboration across a diverse global org/network by:

• Developing and maintaining strong working relationships with key partners across our organization and network
• Coordinating communication across multiple teams, geographies, and time zones
• Facilitating cross-functional working sessions and collaborative problem-solving
• Supporting culturally responsive collaboration and inclusive decision-making
• Identifying opportunities to connect people, projects, and ideas across the global org and broader network

Project Leadership & Execution

The person in this role will lead or co-lead a small number of critical cross-functional initiatives related to working group’s priorities listed above, for which responsibilities could include

• Developing project plans and implementation strategies
• Managing budgets, timelines, deliverables, and resource allocation
• Coordinating contributors across regions and functions
• Tracking deliverables and ensuring accountability
• Managing project documentation and reporting
• Facilitating effective project governance and decision-making

OUTCOMES

Because of this person’s efforts, members of this working group will work seamlessly together, maximizing their individual and connective impact.   With this person’s help, this working group will more quickly, effectively and joyfully accelerate a global shift across and beyond the Teach For All network toward teaching and learning that develops students holistically so they can shape a better future.

KEY SKILLS REQUIRED FOR THIS ROLE

The role will require:

• Excellent operational management:

  • Strong organizational skills and exceptional attention to detail
  • Experience designing and improving operational systems
  • Ability to establish accountability without direct authority

• Exceptional team- and project-management skills to help ensure we are making progress toward our deadlines and goals on all of these ambitious priorities:

  • Exceptional ability to manage multiple complex initiatives simultaneously
  • Strong planning, prioritization, and execution skills
  • Experience coordinating large, cross-functional projects
  • Ability to manage ambiguity while maintaining momentum

• Capacity for complex strategic thinking and planning:

  • Ability to connect day-to-day execution with long-term organizational goals
  • Strong systems thinking and problem-solving skills
  • Comfort balancing strategic and operational responsibilities

• Strong communication skills with the ability to clearly and simply distill and convey complex ideas into actionable guidance for a diverse audience

  • Outstanding written communication and editing skills
  • Ability to distill complex ideas into clear, actionable messages
  • Excellent presentation and facilitation skills
  • Strong executive communication capabilities

• Proven ability to work in partnership with a diverse range of stakeholders across multiple dynamics of cultural difference

• Comfort with a wide range of projects (from administrative to innovative, from small to large, from individual to collective, from internal to external)

• Curiosity and commitment to continuous learning

• Thrives in fast-paced,  highly iterative and evolving environments

• Able to manage changing priorities with resilience and flexibility

• Flexibility

Verbal and written fluency in Spanish, French, Arabic or Mandarin (in addition to English) is not necessary but would be valuable in this role.

What Teach For All Offers

• Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization’s progress
• Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond
• Comprehensive benefits package designed for your well-being and work-life needs
• Generous time off and flexible work arrangements
• And much more!

Application Instructions

If this opportunity sounds like the next best step in your career, please submit your resume or curriculum vitae (CV) and a one-page letter of motivation (in English) directly online. Your letter should summarize motivations for your application and how your skills and experience align with the terms of this opportunity. We look forward to learning about you and your passion for ensuring educational opportunity for all!

The application deadline is 1 September 2026. Interested candidates are therefore encouraged to submit their applications as early as possible.

Work Authorization

This position does not offer employment visa sponsorship, immigration assistance, or support for work permits or residency applications. To be considered, candidates must already possess valid work and residency authorization to work in the country of hire at the time of application.

Compensation

Salary for this position is competitive and dependent on country of hire and prior work experience and includes a comprehensive benefits package.

Travel and Hours

Travel expected, up to 10%. Travel will be primarily within the region for Team Retreats. Given that we work across different time zones, some non-traditional hours for early or later calls are an expectation of this role.

About Teach For All

Teach For All is a global network of over 60 independents, locally led organizations and a global organization united by a commitment to developing collective leadership to ensure all children can fulfill their potential. Each network partner recruits and develops promising leaders to teach in their nations’ under-resourced schools and communities and, with this foundation, to work with others, inside and outside of education, towards a world where all children have the education, support, and opportunity to shape a better future. Teach For All’s global organization works to increase the network’s impact by supporting the development of new organizations; fostering network connectivity and learning; providing coaching and consulting; and enabling access to global resources for the benefit of the network.

About the Team OpenAI builds powerful AI systems like ChatGPT, the OpenAI API, and enterprise products that serve millions of users across the globe. As we scale, securing our infrastructure,...

About Invisible

Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most.

Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world’s top AI companies, including Microsoft, AWS, and Cohere.

Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets.

Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology.

About The Role

The Senior Enterprise Solutions Manager is a key operational leader driving our most complex and high-stakes enterprise delivery. Moving beyond standard process management, this role operates at the intersection of strategic problem-solving, technical project management, and high-velocity operations. We are looking for an exceptional, high-rigor operator who can take deeply ambiguous enterprise challenges, structure them, and lead cross-functional execution to deliver scalable AI solutions.

You will own the end-to-end operational delivery of our most strategic, multi-faceted enterprise engagements, serving as the critical link between our commercial team, executive clients, and internal engineering teams. Operating with the analytical rigor and structuring capability of a top-tier Engagement Manager or Tech BizOps Leader, you will partner directly with technical leadership to build 0-to-1 operational processes and ensure world-class delivery. Furthermore, you will serve as a multiplier for the team, mentoring other Enterprise Solutions Managers and advising senior client leadership.

What You’ll Do

• Executive Commercial & Engineering Alignment: Act as the critical bridge between go-to-market and delivery on marquee accounts. Partner with the commercial team to deeply understand complex client requirements and business objectives, working in lockstep with engineering to deliver the execution.
• “Two-in-a-Box” Strategic Partnership: Partner directly with the account’s Technical Lead to drive outcomes on our most complex, highest-value engagements. While they own the technical architecture and solution design, you act as their operational counterpart to ensure flawless execution, resource alignment, and risk mitigation.
• Lead Complex Enterprise Delivery & Technical Ceremonies: Own the end-to-end operational execution of massive enterprise AI deployments across multiple concurrent workstreams. Oversee and optimize agile technical delivery ceremonies (e.g., cross-functional stand-ups, sprint planning, complex Jira backlog grooming) to ensure engineering execution maps precisely to commercial objectives.
• Strategic Client Advisory: Participate, support and if required, lead requirement scoping and key strategic meetings alongside account and tech leadership. Act as a trusted advisor to senior client stakeholders (VP and C-Suite), moving beyond standard status updates to provide actionable, data-driven insights on engagement progress and operational ROI.
• Act as the Operational Backbone: Take highly ambiguous client problems and structure them into clear, actionable delivery frameworks. Design, implement, and scale 0-to-1 operational processes for new, bespoke use cases.
• Quantitative Problem Solving & Strategic Business Cases: Build highly rigorous, assumption-driven, and fact-based business cases to drive executive-level decision-making. Establish real-time analytics, define KPIs, and lead continuous performance analysis to ensure exceptional quality and workflow optimization at scale.
• Mentorship & Team Leadership: Serve as a coach and mentor to other Enterprise Solutions Managers. Guide and upskill operational staff and internal delivery teams, fostering a culture of rigorous problem-solving, extreme ownership, and operational excellence.

What We Need

• The Profile (5–8+ Years Experience): High-rigor analytical and operational leadership experience from top-tier management consulting (e.g., MBB Engagement Manager, Big 4 Manager/Senior Manager) or a high-growth tech environment (e.g., Senior BizOps, Strategy & Operations, or Strategic Delivery).
• Executive Client-Facing Excellence: Strong executive presence and a proven ability to lead complex, multi-stakeholder enterprise accounts, directly advising and influencing C-level and VP-level leadership.
• Mentorship & Capacity Building: Demonstrated experience mentoring junior team members, upskilling operational talent, and building high-performing delivery teams.
• Zero-to-One Operations at Scale: Proven track record of building complex operations, delivery frameworks, and scalable processes from scratch for multi-million dollar enterprise programs.
• Cross-Functional Execution: Demonstrated experience gathering requirements from commercial or go-to-market teams and working tightly alongside technical leadership and engineers to execute on software, automation, or AI solutions.
• Deep Project Management: Exceptional ability to break down massive, highly ambiguous projects into actionable workstreams and execute them with relentless precision.
• Mindset: Strong bias toward action, absolute ownership mentality, and the ability to thrive in a fast-paced, highly ambiguous environment.

Salary Range

$176,000—$207,000 USD

*Offers will also include bonus + equity

You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living.

Bonuses and equity are included in all offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process.

What It’s Like to Work at Invisible:

At Invisible, we’re not just redefining work—we’re reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what’s possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won’t just execute tasks—you’ll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.

We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We’re not for everyone, and we’re okay with that. If you’re looking for predictable routines, this isn’t the place for you. But if you’re driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you’ll fit right in.

Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process.

_AI Interviewing Guidelines:_

Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we’ve outlined expectations for using it ethically throughout your interview journey._ _Click here to learn more about how we use AI and our guidelines for candidates.

Accessibility Statement:We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request.__Here is the link the google form: https://docs.google.com/forms/d/e/1FAIpQLScqsu0PCQ0m0lwt-VFeXovNbZxWk0jogv8QI_ciGqZsIbSBjQ/viewform?usp=sharing&ouid=102356854798492362557

Equal Opportunity Statement: We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.

At Counterpart Health (CPH), we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant (CA). By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

We’re seeking a Commercial Partnerships & Operations Director to shape and drive key commercial initiatives and strategic partnerships. Reporting to the VP of Commercial Innovations & Partnerships, you’ll partner closely with CPH leadership, owning a portfolio of high-impact initiatives and external partnerships.

This role is a senior individual contributor who is a highly organized, analytical, and execution-focused operator who can move fluidly between the details of execution and the strategic context, bringing forward recommendations and insights that shape leadership decisions. You’ll lead cross-functional programs, keep priorities on track, align stakeholders, manage external relationships, and deliver the insights and materials needed to support strategic decisions and accelerate Counterpart Health’s growth and execution capabilities.

As a Commercial Partnerships & Operations Director, you will:

• Lead high-priority commercial initiatives: Own the execution of high priority cross-functional programs by defining project plans, tracking milestones, mitigating risks, resolving dependencies, and ensuring timely delivery of strategic outcomes.
• Drive cross-functional execution: Lead efforts across Commercial, Product, Engineering, Clinical, Operations, Legal, and external partners to align stakeholders, maintain momentum, and deliver on commitments.
• Manage strategic partnerships: Own key external partnerships by establishing governance, aligning strategic objectives, driving executive engagement, resolving risks, and ensuring successful execution throughout the partnership lifecycle.
• Deliver business insights: Develop and lead analytical models, dashboards, and performance trackers to monitor results, generate insights, and inform commercial decision-making.
• Prepare executive communications: Develop executive-level presentations, reports, and recommendations that frame strategic options, clarify tradeoffs, and guide decisions by leadership and external partners.
• Strengthen program execution: Translate enterprise commercial priorities into actionable plans with defined owners, timelines, deliverables, and accountability while proactively identifying and resolving execution risks.
• Enhance operational effectiveness: Design and implement scalable processes, tools, templates, and reporting mechanisms that improve coordination, visibility, and execution across the Commercial Innovations & Partnerships team.
• Serve as a trusted operator: Serve as a trusted commercial advisor by anticipating enterprise risks, challenging assumptions, recommending solutions, and maintaining alignment across multiple high-stakes initiatives.

Success in this Role Looks Like:

• In the first 90 days: Build a strong understanding of CPH’s commercial strategy, products, partnerships, and operating model. Establish relationships across internal teams and external partners. Take ownership of key initiatives and establish greater strategic clarity, accountability, visibility, and execution discipline.
• In the first 6 months: Independently own a portfolio of commercial initiatives and strategic partnership workstreams. Implement effective project management processes and reporting frameworks.Deliver high-quality analyses and recommendations that influence executive decision-making and drive progress.
• At the end of your first year: Become a trusted execution partner to the VP of Commercial Innovations & Partnerships and the CPH leadership team. Successfully lead multiple complex initiatives from planning through execution.Strengthen partnership performance, enhance cross-functional execution, and scale the Commercial Innovations & Partnerships function.

You should get in touch if:

• 6–10 years of experience in healthcare consulting, a healthcare technology company, or a similar execution-focused role in a high-growth healthcare organization.
• Strong preference for candidates with experience in Medicare, Medicare Advantage, value-based care, payer-provider dynamics, healthcare operations, and roles such as business operations, program management, partnerships, or cross-functional execution.
• Proven ability to manage complex, cross-functional initiatives involving multiple stakeholders and competing priorities; experience in a Project Management Office (PMO) or dedicated program management role is a plus.
• Exceptional organizational and project management skills, with a track record of bringing structure, accountability, and execution to complex initiatives.
• Experience managing external partner or customer relationships, including coordinating meetings, driving follow-ups, and ensuring successful execution.
• Strong analytical skills with advanced proficiency in AI tools, Excel, and Google Sheets, including experience building financial models, dashboards, trackers, and other reporting tools.
• Excellent written and visual communication skills, with the ability to create executive-ready presentations and synthesize complex information into clear, actionable insights.
• Strong knowledge of Medicare and Medicare Advantage, value-based care, healthcare operations, and payer-provider dynamics.
• Ability to thrive in fast-paced environments, manage multiple priorities, and adapt to changing business needs while maintaining a high standard of quality.
• Demonstrated ability to influence and drive results through strong organization, collaboration, communication, and execution rather than formal authority.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians’ workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people’s lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone’s responsibility.

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

A reasonable estimate of the base salary range for this role is:

$150,000—$195,000 USD

About Invisible

Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most.

Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world’s top AI companies, including Microsoft, AWS, and Cohere.

Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets.

Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology.

About The Role

The Senior Enterprise Solutions Manager is a key operational leader driving our most complex and high-stakes enterprise delivery. Moving beyond standard process management, this role operates at the intersection of strategic problem-solving, technical project management, and high-velocity operations. We are looking for an exceptional, high-rigor operator who can take deeply ambiguous enterprise challenges, structure them, and lead cross-functional execution to deliver scalable AI solutions.

You will own the end-to-end operational delivery of our most strategic, multi-faceted enterprise engagements, serving as the critical link between our commercial team, executive clients, and internal engineering teams. Operating with the analytical rigor and structuring capability of a top-tier Engagement Manager or Tech BizOps Leader, you will partner directly with technical leadership to build 0-to-1 operational processes and ensure world-class delivery. Furthermore, you will serve as a multiplier for the team, mentoring other Enterprise Solutions Managers and advising senior client leadership.

What You’ll Do

• Executive Commercial & Engineering Alignment: Act as the critical bridge between go-to-market and delivery on marquee accounts. Partner with the commercial team to deeply understand complex client requirements and business objectives, working in lockstep with engineering to deliver the execution.
• “Two-in-a-Box” Strategic Partnership: Partner directly with the account’s Technical Lead to drive outcomes on our most complex, highest-value engagements. While they own the technical architecture and solution design, you act as their operational counterpart to ensure flawless execution, resource alignment, and risk mitigation.
• Lead Complex Enterprise Delivery & Technical Ceremonies: Own the end-to-end operational execution of massive enterprise AI deployments across multiple concurrent workstreams. Oversee and optimize agile technical delivery ceremonies (e.g., cross-functional stand-ups, sprint planning, complex Jira backlog grooming) to ensure engineering execution maps precisely to commercial objectives.
• Strategic Client Advisory: Participate, support and if required, lead requirement scoping and key strategic meetings alongside account and tech leadership. Act as a trusted advisor to senior client stakeholders (VP and C-Suite), moving beyond standard status updates to provide actionable, data-driven insights on engagement progress and operational ROI.
• Act as the Operational Backbone: Take highly ambiguous client problems and structure them into clear, actionable delivery frameworks. Design, implement, and scale 0-to-1 operational processes for new, bespoke use cases.
• Quantitative Problem Solving & Strategic Business Cases: Build highly rigorous, assumption-driven, and fact-based business cases to drive executive-level decision-making. Establish real-time analytics, define KPIs, and lead continuous performance analysis to ensure exceptional quality and workflow optimization at scale.
• Mentorship & Team Leadership: Serve as a coach and mentor to other Enterprise Solutions Managers. Guide and upskill operational staff and internal delivery teams, fostering a culture of rigorous problem-solving, extreme ownership, and operational excellence.

What We Need

• The Profile (5–8+ Years Experience): High-rigor analytical and operational leadership experience from top-tier management consulting (e.g., MBB Engagement Manager, Big 4 Manager/Senior Manager) or a high-growth tech environment (e.g., Senior BizOps, Strategy & Operations, or Strategic Delivery).
• Executive Client-Facing Excellence: Strong executive presence and a proven ability to lead complex, multi-stakeholder enterprise accounts, directly advising and influencing C-level and VP-level leadership.
• Mentorship & Capacity Building: Demonstrated experience mentoring junior team members, upskilling operational talent, and building high-performing delivery teams.
• Zero-to-One Operations at Scale: Proven track record of building complex operations, delivery frameworks, and scalable processes from scratch for multi-million dollar enterprise programs.
• Cross-Functional Execution: Demonstrated experience gathering requirements from commercial or go-to-market teams and working tightly alongside technical leadership and engineers to execute on software, automation, or AI solutions.
• Deep Project Management: Exceptional ability to break down massive, highly ambiguous projects into actionable workstreams and execute them with relentless precision.
• Mindset: Strong bias toward action, absolute ownership mentality, and the ability to thrive in a fast-paced, highly ambiguous environment.

Salary Range

$176,000—$207,000 USD

*Offers will also include bonus + equity

You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living.

Bonuses and equity are included in all offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process.

What It’s Like to Work at Invisible:

At Invisible, we’re not just redefining work—we’re reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what’s possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won’t just execute tasks—you’ll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.

We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We’re not for everyone, and we’re okay with that. If you’re looking for predictable routines, this isn’t the place for you. But if you’re driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you’ll fit right in.

Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process.

_AI Interviewing Guidelines:_

Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we’ve outlined expectations for using it ethically throughout your interview journey._ _Click here to learn more about how we use AI and our guidelines for candidates.

Accessibility Statement:We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request.__Here is the link the google form: https://docs.google.com/forms/d/e/1FAIpQLScqsu0PCQ0m0lwt-VFeXovNbZxWk0jogv8QI_ciGqZsIbSBjQ/viewform?usp=sharing&ouid=102356854798492362557

Equal Opportunity Statement: We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.

This role is contingent upon a contract award. ICF is seeking an experienced Program Manager / Task Order Lead to lead delivery of a complex federal technology and data services program.

Job Title: Hybrid Collateral Project Manager

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Description

Job Title: Hybrid Collateral Project Manager

Location: India

Job Description: Hybrid Collateral Project Manager & Business Analyst

Exp - 12 -25 yrs

Role Overview

We are seeking an experienced Project Manager and Business Analyst with a strong background in Treasury, Liquidity Risk management, and product expertise in Collateral Loans and Securities. The ideal candidate will have demonstrable experience in IT integration projects, be adept at planning and tracking delivery, and possess a solid understanding of Agile methodologies.

This role requires running working groups, ensuring effective communication across stakeholders, and presenting complex information to senior management. The role also requires strong Business Analysis capability: eliciting and documenting requirements, mapping end-to-end processes, defining target operating models, and translating business needs into clear deliverables for technology and change teams. Experience with Non-Financial Risk (NFR) and controls is essential.

Key Responsibilities

Project Management (PM)

● Lead and manage end-to-end project delivery for Treasury and Collateral product initiatives, ensuring alignment with business objectives and regulatory requirements.

● Develop detailed project plans, track progress, manage risks, and ensure timely delivery of milestones.

● Facilitate working groups, driving collaboration between business, technology, and control functions.

● Apply Agile principles to project execution, fostering iterative development and continuous improvement.

● Integrate IT solutions with existing Treasury and Collateral systems, ensuring seamless transition and minimal disruption.

● Monitor and report on project status, escalating issues and proposing solutions as necessary.

Business Analysis (BA)

● Partner with business and technology stakeholders to elicit, analyse, validate, and document requirements (business, functional, non-functional).

● Produce high-quality BA artefacts, e.g. BRDs/FRDs, user stories, epics, acceptance criteria, process maps, data mappings, business rules, and interface requirements.

● Conduct as-is/to-be process analysis, identify gaps, and propose pragmatic solutions aligned to strategic direction.

● Support design workshops and working sessions to drive clarity on scope, assumptions, dependencies, and outcomes.

● Translate complex Treasury/Collateral product needs into deliverables that engineers, testers, and operations teams can execute against.

● Support UAT planning and execution: define test scenarios, coordinate defect triage, and ensure business sign-off aligns to documented acceptance criteria.

● Contribute to implementation readiness (operating model impacts, cutover approach, training/support needs, and post-go-live controls).

Governance, Controls & Stakeholder Management

● Prepare high-quality papers and presentations for senior management, distilling complex topics into actionable insights.

● Communicate effectively with technical and non-technical stakeholders, adapting style and content as required.

● Ensure robust NFR and control frameworks are embedded throughout the project lifecycle, including traceability from requirements through to testing and implementation.

● Support risk and issue management, ensuring impacts are understood and mitigations are agreed with relevant stakeholders.

Required Skills & Experience

● Proven experience in Treasury, Liquidity Risk, and Collateral Loans/Securities products.

● Strong track record of IT integration within financial services.

● Advanced project management skills, including planning, tracking, RAID management, and delivery governance.

● Demonstrated Business Analysis experience, including: Requirements elicitation and documentation (functional and non-functional) Process mapping (BPMN or equivalent), gap analysis, and solution options Agile delivery artefacts (epics, user stories, acceptance criteria) and backlog management UAT support, defect triage, and business sign-off Stakeholder management across Front Office, Risk, Operations, Technology, and Control functions

● Deep understanding of Agile methodologies and practical application in delivery environments.

● Excellent written and verbal communication skills; able to write papers and deliver presentations to senior audiences.

● Experience running cross-functional working groups.

● Knowledge of NFR and controls, with ability to implement and monitor risk frameworks.

● Highly effective communicator, able to influence and engage at all levels.

We are looking for an Engineering Manager to lead the engineering execution of a product pod. This role is the technical counterpart to the pod owner (product owner), responsible for ensuring features are delivered with high quality, sound technical decisions, and predictable timelines.

You will bridge product and engineering by reviewing requirements, guiding technical decisions, driving engineering best practices, and ensuring the team delivers scalable, maintainable software. This role replaces the traditional Project Manager within the pod.

A pod is a small, cross-functional team with end-to-end ownership of a specific business domain or product area. It is accountable for delivering outcomes, making decisions, and continuously improving its domain. Consider, the pod owner to be the CEO of the pod and you, the engineering manage will be the CTO of the pod.

Key Responsibilities

• Own engineering delivery, planning, estimation, and execution for the product pod.
• Partner with the pod owner to review PRDs, identify gaps, edge cases, and technical risks before development begins.
• Lead technical discussions, challenge assumptions, and validate implementation approaches.
• Drive predictable delivery while balancing speed, quality, and technical debt.
• Enforce engineering best practices, including code reviews, testing, documentation, observability, security, and coding standards.
• Ensure production quality by driving root cause analysis and preventing recurring issues.
• Mentor engineers, improve engineering discipline, and foster a culture of ownership and accountability.
• Collaborate with QA, Design, DevOps, and other teams to remove blockers and ensure successful releases.
• Perform Technical research for the pod on behalf of the pod owner.

Primary Requirements

• 8+ years of professional software engineering experience.
• 2+ years leading engineering teams or technical delivery.
• Strong experience building modern Enterprise SaaS products.
• Solid understanding of software architecture and system design.
• Knowledge of cloud-native applications (AWS preferred).
• Experience with modern development practices, CI/CD, and automated testing.
• Strong understanding of Agile product development.
• Ability to review code and technical designs.
• Excellent planning, estimation, and delivery management skills.
• Strong communication and stakeholder management abilities.
• Ability to balance business priorities with engineering quality.

Preferred Requirements

• Experience leading cross-functional product teams.
• Experience in high-growth product startups.
• Knowledge of secure software development practices.
• Experience with observability, production monitoring, and incident management.
• Experience mentoring senior engineers and technical leads.
• Expertise with AI-assisted software development tools and workflows.

Soft Skills & Mindset

• Clear communication and the confidence to challenge and be challenged.
• Curious, proactive, and generous with knowledge.
• Ability to work in a fast-paced, collaborative product environment.
• Strong desire to build real products that solve real problems.

Success in the Role

A successful Engineering Manager will:

• Deliver features on time with high engineering quality.
• Improve PRD readiness by identifying gaps early.
• Challenge weak technical decisions and promote sound engineering practices.
• Reduce production defects and engineering rework.
• Improve estimation accuracy and delivery predictability.
• Build a culture of technical excellence, accountability, and continuous improvement.

At Stadium, your input matters, and we believe in creating a culture where innovation is encouraged. Join us in crafting the future of group gifting and recognition. Your adventure starts here!

• Competitive salary based on skill set.
• Fully remote role - work with talented teammates across the globe.
• Flexible working hours and autonomy over your schedule.
• 5-day work week for better work-life balance.
• Team retreats and offsites to connect and recharge.
• Meal vouchers and employee benefits (health insurance) support.
• Internal learning tracks to grow into other areas of development.
• Plenty of company swag and additional perks.

Description

Role Type: Fixed Term Contract

Location: Canary Wharf, London

Start: September 2026

We are seeking an experienced Senior Programme Manager to lead a strategic Data Quality & Transformation Programme for a Tier 1 Investment Bank based in Canary Wharf, London.

This is a high-profile role responsible for establishing, shaping and governing a complex data remediation initiative focused on improving the quality, integrity and usability of client reference data across Front Office business areas. The successful candidate will bring structure to a fragmented landscape of data issues, align senior stakeholders across business and technology functions, and deliver a clear roadmap for remediation and sustainable improvement.

The role requires a strong blend of programme leadership, stakeholder management, data expertise and transformation experience within an investment banking environment.

Requirements

Key Responsibilities

• Assess and document the current state of client reference data quality issues.

• Drive adoption of data management best practices across Front Office business areas.

• Establish programme governance, including RAID management, reporting, steering committees and stakeholder forums.

• Define programme scope, structure and delivery approach.

• Engage and influence senior stakeholders across Front Office, Operations and Technology functions.

• Drive prioritisation and sequencing of remediation workstreams.

• Identify opportunities for business process improvement and lead associated change initiatives.

• Coordinate and manage analyst resources across the programme.

• Support wider data readiness activities, including AI-related initiatives.

• Provide regular programme updates and reporting to senior leadership.

Required Experience

• Extensive programme or project management experience within investment banking or financial services.

• Strong Front Office experience, ideally across Fixed Income, Credit, Rates or FX.

• Proven track record delivering data quality, data governance, reference data or data transformation programmes.

• Experience establishing programme governance and managing delivery across multiple stakeholders and workstreams.

• Demonstrated success driving business process change within complex organisations.

• Ability to influence and engage senior stakeholders at Director and Managing Director level.

• Strong understanding of the relationship between business processes, data and technology.

• Experience working with data platforms or supporting AI/data readiness initiatives would be advantageous.

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire.

This is a Fixed Term Contract located in London. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. For this role, a valid working permit for the UK is mandatory.

Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients’ offices or our own offices depending on the client) aligns to what our clients’ policies and expectations are and these vary. Most of our clients now require a minimum of 3 days per week in the office, 2 days from home, and accordingly this is also the minimum expectation that Delta Capita require.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.

Our 3 offerings are:

• Managed Services

• Consulting & Solutions

• Technology

To know more about Delta Capita and our culture click here: Working at DC - Delta Capita.

About Wonderschool

Wonderschool is the operating system for child care in America. State governments and large enterprises partner with us to run child care licensing, subsidy programs, and provider and family search on our platform. We are growing fast, and every new state or enterprise win becomes a complex, high-stakes delivery engagement.

The Role

We need a Program Manager to run our state and enterprise engagements. You will own the delivery plan, the client relationship, and the coordination between our clients and our product and engineering teams, across every active project. This is a hands-on role. You will spend your time in project plans, client meetings, spreadsheets of acceptance criteria, and hard conversations about dates.

You are the person who makes sure what we promise to government and enterprise clients is what gets delivered, on time, on contract, with the paper trail to prove it.

Responsibilities

• Own the delivery plan for each engagement across all workstreams. Track milestones, UAT cycles, and acceptance against each contracted statement of work.
• Run the client cadence on every project: weekly status, steering meetings, escalations, and working sessions with agency program staff, legal, and state IT.
• Keep dependency registers current. Clients owe us integration specs, test environments, credentials, data feeds, and business decisions on a schedule. Hold both sides to their dates and keep the paper trail that supports excusable-delay and change-order claims.
• Manage scope: capability traceability, acceptance criteria negotiation, change requests, and intake of new work.
• Produce deliverables for client review and keep Wonderschool leadership ahead of risks across the whole portfolio instead of behind them.
• Work with engineering leads on integration timelines with state systems (ERP platforms, state data hubs, SSO). You will not own technical design, but you need to follow the conversation and know when a date is slipping.
• Build the repeatable program playbook as we add states and enterprise clients.

Qualifications

• 5+ years of program or project management on complex software delivery. Government or regulated-industry clients strongly preferred.
• You have managed contractual milestones, UAT-based acceptance, and formal change control, and you have the scars to show for it.
• You write well. Status reports, meeting summaries, and acceptance criteria language will carry your name.
• You can run a plan that depends on teams you do not manage, on both sides of the table.
• Strongly preferred: experience with child care programs in state government (licensing, subsidy/CCAP, eligibility, or provider systems).
• A plus: state human services or eligibility systems experience, or familiarity with state procurement.

Location and Compensation

• Location: Remote. San Francisco preferred for in-person collaboration with the product and engineering team; open to remote candidates anywhere in the US.
• Compensation: Market-rate base salary plus meaningful equity.
• Benefits: Full package (health, dental, vision, 401k, flexible PTO).

Senior Implementation Engineer - SaaS & Income Processing Application (Hybrid Toronto)

The Role

What You’ll Do

Capco is seeking a tenacious & proactive Corporate Actions Implementation engineers our growing team that works closely with clients to implement our strategic SaaS Corporate Actions & Income Processing application and its associated platform components across the Americas and in Europe. Do you have a strong Asset Servicing background and a proven record of collaborating effectively with clients & multiple teams to deliver outstanding results?

The Corporate Actions implementation engineers will be responsible for:

• User Testing Management & Reporting- working with clients to triage issues and to accurately track, report and expedite all phases of testing, challenging clients on change vs defect and ensuring development activity is focused on the essential issues for the priority milestones. Working with clients to have clean and accurate data on test execution progress and issue tirage & delivery.

• Training- quickly absorbing our industry leading APIs and product functionality to enable you to run client training sessions which includes the preparation of material, plans for delivery, and hands-on product demonstrations & training.

• Data Integration / Configuration Definition- working with our clients to define upstream and downstream data integration mapping, and suitable product configurations to support the client’s business.

Technical data analysis- have a deep technical skillset to be able to do data analysis using tools like SQL, BI, AI.

• Migration/Conversion - supporting the Implementation Manager in the definition of the conversion strategy and the execution runbook. Assisting on mock conversions and final go-live, ensuring any issues from the mocks are reported and tracked to completion in good time for subsequent mock runs.

• Production Compare - participating in all phases of the reconciliation work to compare legacy output to BR’s solution for the same inputs using BDC (BR Data Control). Prioritising & driving improvements to match rates via new rule definitions and daily reporting both internally and to clients.

• Production Readiness - supporting the Implementation Manager by completing checklist activities and collaborating with internal and client stakeholders to ensure projects are successfully implemented on time and transition successfully into BAU.

• Collaboration- working closely with internal teams on delivery of conversions activities, and providing mentoring/guidance to junior members of the team.

What We’re Looking For

• 3-5 yrs experience as a conversions/implementation consultant, working on SaaS project delivery to Wealth or Capital Markets organisations. - i.e. corp actions experience

• Asset Servicing platforms (either in-house or vendor solutions) in a Wealth Management, Investment Banking, or other financial environment.

• Technical skill set in configuration, deployments, creating and applying data fixes, SQL and large data set analysis to support root cause triage

• Experience of large scale projects and solid understanding of the full project lifecycle and Governance.

• Excellent attention to detail to enable accurate reporting.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

Benefits

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment
• Retirement Savings Program – Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution
• Virtual Health Care – Company-paid program available to all employees and their dependents/partners
• Employee & Family Assistance Program (EFAP) – Company-paid support services for employees and their dependents/partners
• Parental Leave Top-Up – Enhanced parental leave benefits available from Day 1 of employment
• New Parent Gift – A company-sponsored gift to celebrate the arrival of a new child
• Wellness Support – Fitness reimbursement benefit to promote health and well-being
• Business Coach from Day 1: Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

#LI-hybrid

Pay Transparency

The salary range for this position is listed below. Additionally, this position may also be eligible to receive an annual discretionary/variable bonus payment.

Capco is committed to providing fair and equitable compensation to our people. Our compensation policies and salary ranges are designed to allow our people to progress through the salary range as they demonstrate strong performance and develop in their role over time. The base pay offered to selected candidates will be within the salary range and the placement will vary based upon a variety of factors, including, but not limited to job-related knowledge, skills, experience and internal equity.

Canada Pay Transparency

$118,000—$135,000 CAD

Position Summary

Blue Acorn iCi is looking for a Senior Project Manager, with experience in Adobe Experience Cloud, who will be responsible for quality, on-budget, and on-schedule delivery of technology solutions. Areas of responsibility include project schedule variance, project financials, project success, project scope variance, project team utilization, and consistent high level of client satisfaction. We are looking for someone who is professional, reliable, and pays attention to detail. Most importantly, we seek a team player with the ability to accomplish results as a team leader and as an individual contributor.

Essential Job Duties & Responsibilities

• Manages day-to-day communications and expectations to ensure project success
• Facilitates regular status meetings via phone, video chat, and in-person meeting; generates and presents weekly status reports
• Collaborates with internal teams, third parties and client stakeholders to ensure activities are planned and executed in a timely manner in accordance with project schedule; creatively solves problems and brainstorms solutions; communicates difficult information timely and tactfully
• Controls quality by reviewing deliverables prior to client presentation; enhances deliverables as needed; suggests process improvements when appropriate, ensures final acceptance
• Manages risk, threats, opportunities, blockers and associated mitigation plans that could impact the success of the project; notifying internal and external stakeholders and escalating when appropriate
• Understands what has been sold, what Blue Acorn iCi is responsible for delivering, and ensures the delivery of those commitments
• Overall accountability for project gross margin and management of client budget
• Manages change requests for all scope, schedule, or budget changes
• Creates, maintains, and executes detailed project plans
• Coordinates tasks assignment, monitors progress, and ensures proper task completion
• Identifies resources needed and collaborates with Resource Management to ensure optimal project staffing
• Ensures client’s business objectives and KPIs are captured, understood, and measurable
• Clearly understand and communicate customer requirements and integration points in the context of the statement of work.
• Oversee project delivery process with key contributors to help manage scope and prepare change requests, including tasks, deliverables, milestones, resources, and estimated costs.
• Manage all day-to-day administrative activities of a given project from inception to closure.
• Accurately forecast revenue, profitability, margins, bill rates and utilization across projects.
• Maintain regular communication with both the customer and internal teams and constantly manage customer expectations.
• Achieve customer satisfaction through successful delivery of defined project scope.
• Compile customer requests and deployment issues, to provide a feedback channel into our core products.
• Act as the central client point of contact throughout the life of the project
• Capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice

Qualifications

• Bachelors degree in a business-related field such as Business Administration, Management, Information Systems, Marketing
• 7+ years of experience in a project management role in the technology space
• Project management (including risk, issue, dependency, process, and milestone management)
• Demonstrated leadership, relationship-building, teamwork, and collaboration skills
• Cross-functional team and people management
• Budget and financial management including profit/loss, billing, and earned value management
• Experience managing client and other third-party relationships
• Ability to manage and prioritize multiple projects
• Ability to translate between technical and non-technical people
• Ability to identify innovative ways to implement projects within established timeframes
• Strong communication skills (written, verbal, presentation)
• Coaching, mentoring, conflict resolution, and negotiation abilities

Preferred Skills & Technology

• Experience with Adobe applications, Adobe Cloud Products, and/or Adobe Experience Manager (or other CMS)
• Experience working at a professional services company such as an agency or consulting firm is preferred
• Experience managing complex web development projects
• Experience working in the eCommerce industry
• PMP certification is a plus
• Experience with JIRA and/or Mavenlink

The base salary range for this position is $125,000 – $170,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

Headquarters: Remote - USA

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

Team/Role Overview

The GFCO Programs team is the end-to-end DRI for the financial crimes compliance operations experience and automation across Coinbase's global product and entity footprint. We design, govern, and continuously improve compliance operations through AI-first principles, ensuring regulatory soundness, protecting Coinbase, and delivering a better experience for our customers.

We partner deeply with Central Compliance, Compliance Technology, Engineering & Architecture (EAA), GFCO Operations, Analytics, Workforce Management (WFM), Financial Crimes Data Intelligence (FCDI), and Legal to translate regulatory obligations and operational opportunities into scalable, durable programs across all compliance workstreams, products, and jurisdictions — including Suspicious Activity Monitoring (SAM), Enhanced Due Diligence (EDD), Screening, and Complaints.

As a GFCO Program Manager (L6), you will serve as a senior, independent program owner within GFCO Programs — owning one or more complex compliance program verticals end-to-end. You will operate with a high degree of autonomy, drive alignment with Director+ stakeholders, and lead programs that span 5+ cross-functional teams, including external parties. You will act as a thought partner to GFCO leadership and be the connective tissue between Compliance Technology, EAA, Operations, WFM, and Central Compliance.

 

What You'll Be Doing

• Own end-to-end program strategy, planning, and execution for one or more complex GFCO compliance program areas (e.g., SAM/CAR automation, EDD volume reduction, Complaints, Operations, New Jurisdictions & Launches)
• Develop and drive program charters, roadmaps, and governance frameworks for long-tail, multi-constraint programs, including those with external regulatory commitments
• Lead cross-functional delivery across 5+ XFN teams (Compliance Tech, EAA, Ops, WFM, Legal, Analytics) and drive alignment at the Director+ level
• Translate regulatory obligations, operational gaps, and model performance signals into actionable, prioritized program strategies using an Eliminate → Optimize → Automate framework
• Own launch readiness for new products, jurisdictions, and entity expansions, ensuring AML obligation mapping, tooling updates, procedural guidance, volume sizing, and training content are completed before go-live
• Proactively identify and resolve program risks, manage competing priorities with transparent trade-off recommendations to GFCO leadership, and ensure no surprises at regulatory examinations
• Drive WFM-vetted cost savings projections across automation and operational efficiency initiatives, and maintain accountability for reporting only confirmed actuals
• Own intake discipline for your program area — ensuring all automation requests, tooling changes, and resource asks enter through formal intake channels with documented requirements and testing plans
• Author and maintain high-quality strategy and decision documents (P/PSs, RAPIDs, charters) that inform Director/VP-level decision-making
• Manage the feedback loop between automation outputs, QC findings, alert productivity data, and investigator feedback, driving continuous improvement in both the automation model and upstream alerting systems
• Lead Code Yellow-equivalent responses within GFCO (e.g., major lookback events, regulatory deadline responses, Sev2 volume surges)

 

What We Look For

• 8+ years of program or project management experience, with 3+ years in financial crimes compliance, AML, BSA/AML operations, or a related regulatory domain
• Demonstrated ability to independently drive large-scale, multi-stakeholder programs in a regulated environment with minimal guidance
• Deep understanding of AML/CFT program operations, including SAM/TMS, EDD, Screening, and SAR filing workflows, and the technology landscape that supports them (e.g., TMS, CMS)
• Experience navigating Known Problem / Unknown Solution environments with many constraints (critical resource gaps, external regulatory commitments)
• Strong strategy and storytelling skills, ability to create clarity through well-crafted charters, roadmaps, and decision documents for Director+ audiences
• Track record of driving operational efficiency and cost savings through automation programs, with rigorous measurement and WFM-validated outcomes
• Proficiency in program management tools (Asana, Jira, Smartsheet) and data tools (Looker, Snowflake, Google Sheets)
• Excellent communication and stakeholder management skills; comfortable influencing at the Director and VP level
• Bachelor's degree required; fields of study in Business, Technology, Operations, Finance, Law, or a related discipline preferred
• References required (mandatory for L6+ roles)

Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). 

 

Annual base salary range (excluding equity and bonus):$193,970—$228,200 USD

• Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
• Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
• US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
• Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
• Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
  

To apply: https://weworkremotely.com/remote-jobs/coinbase-gfco-program-manager

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most...

Program Lead (Advanced Associate, Customer Service)At Pearson, our purpose is to help people realize the life they imagine through learning. We’re a place where talented people with different viewpoints can...

Squarespace is looking for a Senior Program Manager to support the Commercial Strategy team’s mission to accelerate revenue growth by ensuring the team performs at its best with efficiency. Your responsibilities will include ensuring clear project/program planning, transparent progress tracking, risk mitigation, team process improvements, and efficient and scalable delivery. You will help connect the dots across people and projects, and proactively surface opportunities to go beyond the status quo.

The Commercial Strategy team accelerates revenue growth data-driven strategies that optimize pricing, product monetization, and profitability. We drive alignment across the company to ensure successful execution of various initiatives, partnering with product, business, and engineering teams. You will report to the Director of Commercial Strategy and work hybrid from our NYC office 2-3 days per week.

You’ll Get To…

Project/Program Management

• Build and maintain clear project plans covering scope, milestones, owners, risks, dependencies, and issue tracking.
• Break down silos, surface conflicting priorities, and ensure coordinated execution, including simultaneous launches across multiple product areas.
• Track and communicate project status to stakeholders; own recurring executive-level communications and leadership agenda updates. Use AI tools to synthesize meeting outputs and draft communications at pace.
• Facilitate cross-functional collaboration across Product, Engineering, Analytics, UXR, Tax, Legal, and Finance.
• Manage A/B test pipeline sequencing across concurrent experiments, tracking interdependencies and flagging downstream schedule impacts.

Team Operations & Processes

• Design and implement sustainable processes and playbooks for collaborative, transparent execution, incorporating AI-assisted workflows where they improve speed or quality.
• Identify bottlenecks and inefficiencies in team workflows and drive solutions, including evaluating and piloting AI tools that could meaningfully reduce manual effort.
• Manage the team’s operating rhythm: project lifecycles, planning cycles, goal-setting, team rituals, and leadership updates.
• Hold teams accountable for commitments and remove blockers.
• Establish regular reviews of key pricing levers including foreign currencies, discounts, and optimization opportunities.
• Create and maintain a source of truth for pricing and packaging decisions; drive knowledge-sharing best practices, including AI-assisted documentation to make institutional knowledge more accessible.

Who We’re Looking For

• 5+ years of program or project management experience, driving cross-functional initiatives with stakeholders from diverse disciplines; preference for experience in a SaaS or software environment.
• Strong knowledge of the product development lifecycle; familiarity with Agile, Scrum, and Waterfall methodologies.
• Experience with A/B testing methodologies; working knowledge of statistical and financial analysis and qualitative/quantitative research.
• Track record of bringing structure and predictability to a fast-paced environment with ease in context-switching.
• Ability to influence without authority across functions and levels; exceptional communication and stakeholder management skills.
• Proficiency in Jira, Google Workspace, Excel, Looker, Amplitude, and Statsig (or equivalent A/B testing platforms). Comfortable using AI tools (e.g. Claude, ChatGPT, Gemini) regularly to research, draft, and synthesize; demonstrated ability to evaluate and apply them critically.
• Interest in software products, business strategy, pricing models, and competitive landscape.
• Experience shipping products globally with an understanding of localization and internationalization is a plus.
• Direct experience with online checkout, billing, payment processors, or pricing strategy is preferred.

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

Cash Compensation Range: $126,500 - $203,550 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-SN1 #LI-Hybrid

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine’s Best Small Workplaces™ List.

About the Role:

As a Senior Implementation Specialist at Karbon, you’ll serve as the trusted guide for our largest customers, leading them through onboarding, data migration, implementation, and training. You’ll act as the project manager, consultant, and change management coach, ensuring customers achieve rapid time-to-value and long-term success on the Karbon platform.

As a Senior Implementation Specialist, you will…

• Own the customer implementation journey: Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time.
• Communicate across multiple stakeholders: Partner with executive sponsors, firm administrators, and end users to align priorities, clarify responsibilities, and drive accountability.
• Facilitate structured onboarding: Lead kickoff meetings, consultative process reviews, configuration workshops, and training sessions tailored to firm needs.
• Provide professional guidance: Advise customers on best practices in workflow design, firm operations, and change management to maximize adoption and business impact.
• Coach through change management: Help firms prepare their teams for new processes, encouraging adoption and managing resistance.
• Ensure data integrity: Support customers in importing contacts and work items, leveraging Excel and other tools to ensure accuracy and completeness.
• Identify and mitigate risks: Spot early warning signs of delays or adoption issues and proactively intervene to keep projects on track.
• Collaborate internally: Partner with Sales, Customer Success, Product, and Support teams to ensure seamless customer handoffs and capture valuable feedback.
• Deliver measurable value: Drive outcomes that demonstrate ROI for customers and set them up for long-term success with Karbon.
• Use AI in day-to-day implementation work, including ChatGPT licenses and AI-driven workflow automations, to support project planning, customer communications, and process optimization.

About You

• You have 3-5+ years of experience in B2B SaaS Implementations
• You have 2+ years of end-to-end technical implementation experience
• You are experienced in project management and comfortable managing multiple customer projects simultaneously.
• You thrive in customer-facing environments, facilitating workshops and executive-level conversations with confidence.
• You have excellent communication and presentation skills, capable of translating technical concepts into clear, actionable steps.
• You are consultative by nature, with the humility to listen and the confidence to challenge firms to rethink their processes.
• You have a strong attention to detail and pride yourself on accuracy and follow-through.
• You enjoy working with data and systems, ensuring integrity throughout migrations and configuration.
• You are resilient and adaptable, thriving in dynamic environments where change is constant.
• You are comfortable working remotely and managing your time independently.

Bonus points if you have:

• Experience in the accounting or tax industry.
• Previous experience with workflow, accounting, or project management software.
• Background in software onboarding or enterprise implementations.
• Knowledge of change management frameworks.
• Experience in a startup or high-growth SaaS environment.
• Deep knowledge and hands-on experience using Karbon.

Why work at Karbon?

• Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines

• Excellent benefits package including:

  • Paid Flexible Time Off with an encouraged 3 weeks use per year
  • Company paid medical for you and eligible spouse/partner and dependents
  • Company paid dental and vision and eligible spouse/partner and dependents
  • Fully company funded short and long term disability
  • Fully company paid life insurance
  • 401(k) with company matching
  • Flexible Spending Account
  • Up to 8 weeks paid parental leave
  • Work-from-home stipend

• Work with (and learn from) an experienced, high-performing team

• A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback

• Be part of a fast-growing company that firmly believes in promoting high performers from within

As we hire across various locations within the USA we are required by law to include a reasonable estimate of the compensation range for this role.

The range provided is broad and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as physical location/cost of living in that location, years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. The base salary is one component of the total compensation package, which for some roles may include a target bonus, for some roles very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of you deciding to join us, we do hope you also spend time considering why our mission, purpose and values are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are!

The estimated base salary range for this role is:

$95,000—$107,500 USD

Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links.

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you’ve made it this far in the job description but your past experience doesn’t perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Squarespace is looking for a Senior Program Manager to support the Commercial Strategy team’s mission to accelerate revenue growth by ensuring the team performs at its best with efficiency. Your responsibilities will include ensuring clear project/program planning, transparent progress tracking, risk mitigation, team process improvements, and efficient and scalable delivery. You will help connect the dots across people and projects, and proactively surface opportunities to go beyond the status quo.

The Commercial Strategy team accelerates revenue growth data-driven strategies that optimize pricing, product monetization, and profitability. We drive alignment across the company to ensure successful execution of various initiatives, partnering with product, business, and engineering teams. You will report to the Director of Commercial Strategy and work hybrid from our NYC office 2-3 days per week.

You’ll Get To…

Project/Program Management

• Build and maintain clear project plans covering scope, milestones, owners, risks, dependencies, and issue tracking.
• Break down silos, surface conflicting priorities, and ensure coordinated execution, including simultaneous launches across multiple product areas.
• Track and communicate project status to stakeholders; own recurring executive-level communications and leadership agenda updates. Use AI tools to synthesize meeting outputs and draft communications at pace.
• Facilitate cross-functional collaboration across Product, Engineering, Analytics, UXR, Tax, Legal, and Finance.
• Manage A/B test pipeline sequencing across concurrent experiments, tracking interdependencies and flagging downstream schedule impacts.

Team Operations & Processes

• Design and implement sustainable processes and playbooks for collaborative, transparent execution, incorporating AI-assisted workflows where they improve speed or quality.
• Identify bottlenecks and inefficiencies in team workflows and drive solutions, including evaluating and piloting AI tools that could meaningfully reduce manual effort.
• Manage the team’s operating rhythm: project lifecycles, planning cycles, goal-setting, team rituals, and leadership updates.
• Hold teams accountable for commitments and remove blockers.
• Establish regular reviews of key pricing levers including foreign currencies, discounts, and optimization opportunities.
• Create and maintain a source of truth for pricing and packaging decisions; drive knowledge-sharing best practices, including AI-assisted documentation to make institutional knowledge more accessible.

Who We’re Looking For

• 5+ years of program or project management experience, driving cross-functional initiatives with stakeholders from diverse disciplines; preference for experience in a SaaS or software environment.
• Strong knowledge of the product development lifecycle; familiarity with Agile, Scrum, and Waterfall methodologies.
• Experience with A/B testing methodologies; working knowledge of statistical and financial analysis and qualitative/quantitative research.
• Track record of bringing structure and predictability to a fast-paced environment with ease in context-switching.
• Ability to influence without authority across functions and levels; exceptional communication and stakeholder management skills.
• Proficiency in Jira, Google Workspace, Excel, Looker, Amplitude, and Statsig (or equivalent A/B testing platforms). Comfortable using AI tools (e.g. Claude, ChatGPT, Gemini) regularly to research, draft, and synthesize; demonstrated ability to evaluate and apply them critically.
• Interest in software products, business strategy, pricing models, and competitive landscape.
• Experience shipping products globally with an understanding of localization and internationalization is a plus.
• Direct experience with online checkout, billing, payment processors, or pricing strategy is preferred.

Benefits & Perks

• A choice between medical plans with an option for 100% covered premiums
• Fertility and adoption benefits
• Access to supplemental insurance plans for additional coverage
• Headspace mindfulness app subscription
• Global Employee Assistance Program
• Retirement benefits with employer match
• Flexible paid time off
• 12 weeks paid parental leave and family care leave
• Pretax commuter benefit
• Education reimbursement
• Employee donation match to community organizations
• 7 Global Employee Resource Groups (ERGs)
• Dog-friendly workplace
• Free lunch and snacks
• Private rooftop
• Hack week twice per year

Cash Compensation Range: $126,500 - $203,550 USD

The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.

In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.

About Squarespace

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Our Commitment

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.

#LI-SN1 #LI-Hybrid

Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.

Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.