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Director owns full customer lifecycle from onboarding to expansion, designs data-driven engagement programs, and leads a team of adoption managers.
Headquarters: Raleigh, NC / New York, NY / EST Remote
Pendo is rebuilding for the AI era, with new products, new buyers, and new ways to deliver value to customers. The Customer Growth and Lifecycle function sits at the center of that shift, helping turn customer engagement into a deliberate, repeatable, compounding growth motion. This team connects product usage, customer behavior, experimentation, and lifecycle programs to help customers get more value from Pendo.
As Director, Customer Growth & Lifecycle, you will own the lifecycle motion from first login to fully embedded power user. You will design the experiments, programs, and data-driven interventions that make engagement intentional rather than accidental, using Pendo’s own platform and analytics to understand what moves adoption, retention, and expansion. You will also lead a team of approximately five Adoption Managers and Pendo’s Center of Excellence / Product Operations function.
This is a role based in-office in Raleigh or New York, or Remote in the East Coast.
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Directors of Customer Growth & Lifecycle don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.
Compensation: The expected base salary for this role is $190,000 - $220,000.
Benefits: United States benefits include highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
To apply: https://weworkremotely.com/remote-jobs/pendo-director-customer-growth-lifecycle
Define vision and strategy for internal operations products, lead a small product team, and drive initiatives that improve how internal teams manage workflows and resolve issues.
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.
With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.
Roadie is looking for a Product Lead to shape the systems that keep our operations moving. You will set the vision for our internal operations product pillar, building intuitive, scalable experiences that improve how teams manage work, investigate issues, take action, and resolve cases. Your work will empower internal teams to operate with greater speed, confidence, and autonomy while directly improving operational performance and the experience Roadie delivers every day.
This is a hands-on player-coach role. You will manage and develop a small team of product professionals while directly leading high-priority initiatives that improve how Roadie’s internal teams operate.
What You’ll Do
What You Bring
Bonus:
Why Roadie?
Leads engineering team execution, people management, and operating practices for an open-source AI product moving from R&D into production-ready phase.
Why Thunderbird?
Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.
We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.
We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.
Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.
A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.
To learn more, visit www.thunderbird.net and www.thunderbolt.io.
The opportunity
Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.
We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.
This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.
We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.
What you’ll do
What you bring
Bonus points for
What success looks like
Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:
Work environment
This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.
Compensation & benefits
We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:
In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.
Work & career
Rest & play
Health & family
Work eligibility
Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.
How to apply
Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.
Our commitment to diversity, equity, and inclusion
MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.
#LI-REMOTE
Lead engineering execution, people management, and operating practices for an open-source AI product as it transitions from R&D to production-ready enterprise phase.
Why Thunderbird?
Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.
We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.
We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.
Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.
A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.
To learn more, visit www.thunderbird.net and www.thunderbolt.io.
The opportunity
Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.
We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.
This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.
We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.
What you’ll do
What you bring
Bonus points for
What success looks like
Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:
Work environment
This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.
Compensation & benefits
We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:
In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.
Work & career
Rest & play
Health & family
Work eligibility
Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.
How to apply
Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.
Our commitment to diversity, equity, and inclusion
MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.
#LI-REMOTE
Lead engineering execution, people management, and operating practices for an open-source AI product as it transitions from R&D to production maturity.
Why Thunderbird?
Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.
We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.
We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.
Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.
A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.
To learn more, visit www.thunderbird.net and www.thunderbolt.io.
The opportunity
Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.
We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.
This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.
We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.
What you’ll do
What you bring
Bonus points for
What success looks like
Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:
Work environment
This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.
Compensation & benefits
We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:
In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.
Work & career
Rest & play
Health & family
Work eligibility
Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.
How to apply
Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.
Our commitment to diversity, equity, and inclusion
MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.
#LI-REMOTE
Leads engineering execution, people management, and operating practices for an open-source AI product as it transitions from R&D to mature enterprise development.
Why Thunderbird?
Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.
We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.
We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.
Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.
A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.
To learn more, visit www.thunderbird.net and www.thunderbolt.io.
The opportunity
Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.
We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.
This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.
We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.
What you’ll do
What you bring
Bonus points for
What success looks like
Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:
Work environment
This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.
Compensation & benefits
We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:
In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.
Work & career
Rest & play
Health & family
Work eligibility
Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.
How to apply
Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.
Our commitment to diversity, equity, and inclusion
MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.
#LI-REMOTE
Product Lead defines vision and strategy for internal operations products, manages a small product team, and leads initiatives to improve how internal teams manage work and resolve cases.
Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.
With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.
Roadie is looking for a Product Lead to shape the systems that keep our operations moving. You will set the vision for our internal operations product pillar, building intuitive, scalable experiences that improve how teams manage work, investigate issues, take action, and resolve cases. Your work will empower internal teams to operate with greater speed, confidence, and autonomy while directly improving operational performance and the experience Roadie delivers every day.
This is a hands-on player-coach role. You will manage and develop a small team of product professionals while directly leading high-priority initiatives that improve how Roadie’s internal teams operate.
What You’ll Do
What You Bring
Bonus:
Why Roadie?
Leads engineering execution, team management, and operating practices for an open-source AI product moving from R&D into mature production development.
Why Thunderbird?
Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.
We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.
We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.
Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.
A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.
To learn more, visit www.thunderbird.net and www.thunderbolt.io.
The opportunity
Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.
We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.
This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.
We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.
What you’ll do
What you bring
Bonus points for
What success looks like
Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:
Work environment
This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.
Compensation & benefits
We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:
In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.
Work & career
Rest & play
Health & family
Work eligibility
Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.
How to apply
Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.
Our commitment to diversity, equity, and inclusion
MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.
#LI-REMOTE
Lead engineering execution, team management, and operating practices for an open-source AI product as it scales from R&D to enterprise production.
Why Thunderbird?
Thunderbird is one of the world’s most trusted open-source email applications, empowering more than 20 million people globally. At MZLA, the team behind Thunderbird, we build privacy-respecting communication and productivity tools that help people manage their digital lives while staying in control of their data.
We are open source by design. Our products are developed transparently and in collaboration with a global community of contributors, and that same spirit shapes how we work: collaboratively, inclusively, and with a shared commitment to putting users first.
We are a small but growing company of 60+ people distributed across seven countries. As Thunderbird evolves beyond a single desktop application, we are expanding across desktop, mobile, paid services, and new product experiences that help people and organizations work more effectively without giving up control to big tech ecosystems.
Our revenue model combines user donations, which help keep Thunderbird’s apps freely available, with paid services that cover the costs of hosted offerings while supporting long-term sustainability and continued innovation.
A note about MZLA and Mozilla: MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. MZLA is separate from Mozilla Corporation and has its own compensation programs, benefits, and employment policies.
To learn more, visit www.thunderbird.net and www.thunderbolt.io.
The opportunity
Thunderbolt is an open-source, cross-platform AI product initiative from the team behind Thunderbird. It is being built around a clear principle: people and organizations should be able to use AI while staying in control of their data, infrastructure, model choices, and long-term options. Thunderbolt is designed to support flexible deployment models, integrations with AI tools and workflows, and use cases across desktop, web, and mobile.
We are looking for a Senior Engineering Manager to lead engineering execution, people management, and operating practices for Thunderbolt as it moves from R&D incubation into a more mature product and enterprise development phase. This role will help the team define what production-ready means at this stage: stronger release discipline, clearer ownership, higher user-facing product quality, stronger engineering practices, and a more scalable operating model.
This is a hands-on technical management role for a seasoned engineering leader who has helped early-stage products become reliable, production-ready, and enterprise-ready. You will manage and grow a small senior engineering team, stay close to code quality and technical execution, and partner closely with product and technical leadership to turn an open-source, privacy-respecting AI product into something organizations can deploy with confidence.
We are looking for someone who has seen this stage before: a promising early product, a small senior team, real enterprise interest, incomplete process, and the need to move quickly without creating fragile systems or one-off customer work.
What you’ll do
What you bring
Bonus points for
What success looks like
Success in this role means helping Thunderbolt make the leap from promising R&D-stage product to a production-ready, enterprise-grade open-source AI product that security-conscious organizations can deploy with confidence. Within the first year, the Senior Engineering Manager should help turn a fast-moving early product into a team and engineering system that can scale by helping the team:
Work environment
This is afull-time, fully remote position. You’ll work with our passionate staff, open-source community members and partners from all over the globe. Strong communication and documentation skills are essential for effective collaboration across time zones and disciplines.
Compensation & benefits
We benchmark our base salaries to local markets and target the 60th percentile of the peer market. The salary ranges for this role are:
In addition to competitive salaries, we offer a comprehensive benefits package designed to support your whole self.
Work & career
Rest & play
Health & family
Work eligibility
Applicants must reside in and have permanent work authorization for the country location(s) specified in the posting. We are unable to consider applicants outside of these markets at this time. And, we do not provide visa sponsorship.
How to apply
Please apply directly through our career page. We carefully review every cover letter and screening question, so take the time to answer each fully.We value authentic, thoughtful responses that reflect your own experience and perspective. It is fine to use AI tools to polish your writing, but your answers should be your own. Candidates who submit generic or unoriginal AI-generated responses may be disqualified from further consideration.
Our commitment to diversity, equity, and inclusion
MZLA believes in the value of diverse creative practices and forms of knowledge, and knows diversity, equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities and expressions.
We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws. MZLA will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.
We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodations@thunderbird.net to request accommodation.
#LI-REMOTE
Designs and executes go-to-market strategies for product lines, coordinating cross-functional launches and enabling sales teams to drive adoption.
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
About the Revenue team
The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.
About the Role
GTM Strategy & Operations takes product and pricing initiatives and creates commercially viable, operationally sound go-to-market motions. We partner with Product, Product Marketing, Legal, Rev Ops, and Pricing to design rollout groups, coordinate implementation, and equip the field — CSMs, AEs, and TAMs — with the processes they need to create world-class go-to-market. As an individual contributor, the Lead owns the go-to-market for a specific product line or segment end to end. You’re handed the objective (“drive adoption for this new feature”) and you decide how: the rollout plan, the enablement, the tracking. You turn half-formed product and pricing inputs into a plan a rep can actually execute.
What You’ll Do
Own the go-to-market for a product line or segment end to end — rollout design, enablement, and the adoption target you’re driving toward.
Turn inputs from cross-functional stakeholders like Product, Pricing, and PMM into a coherent GTM strategy, and track adoption against goal.
Fluently navigate different perspectives on the same launch — the exec “why it matters,” the customer value proposition, and the rep’s reasons to believe.
Build and maintain the materials, processes, and playbooks the field needs.
Sit close to the field, and turn what you hear into recommendations for Product Marketing.
Analyze performance data to find where a launch is stalling, and flag risks early.
What We Look For
6+ years of experience in go-to-market strategy, product marketing, revenue or sales operations, ideally in FinTech, SaaS, or another high-growth environment.
A track record of owning a go-to-market motion or product line end to end, rollout through adoption, within a defined scope.
You’ve been handed vague “go make this work” instructions, then built a solution that resonated with stakeholders and customers.
Experience working cross-functionally with Product, PMM, Client Success, Sales, Analytics, Legal, or Pricing.
Comfort translating product and pricing strategy into practical, field-ready execution.
Solid analytical instincts: you use adoption and performance data to decide what to do next, not just to report what happened.
Clear, action-oriented writing and speaking.
You do your best work in ambiguity and move fast without waiting to be told the approach.
Familiarity with merchant, payments, or fintech ecosystems is a must-have.
Pay Grade - K
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $145,000 - $205,000
USA base pay range (all other U.S. states) per year: $128,000 - $188,000 Please note that visa sponsorship is not available for this position.
#LI-Remote
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking “Submit Application,” you acknowledge that you have read Affirm’s Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
Staff/Principal Product Manager owns the consumer-facing digital experience for a life insurance platform, driving user acquisition, conversion, and product launches.
Headquarters: Remote US
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
About the Role
We’re looking for a seasoned product manager to join our Consumer Product team. This team is responsible for building a delightful digital consumer experience, from onboarding users to helping them identify their families’ needs to purchasing the right insurance products to protect their families.
The ideal candidate will combine first-principles thinking, understanding of consumer needs, and creativity to envision delightful customer experiences. They’ll drive experimentation and strong execution to deliver results. We’re looking for an entrepreneurial product leader who is passionate about advocating on behalf of users and driving business growth, demonstrates a high degree of ownership, and is looking to join a team with a clear mission and purpose.
Duties & Responsibilities:Â
Skills & Qualifications:Â
#LI-Remote #LI-JA1
The US national base salary range for this full-time position is $129,000 - $228,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Â
Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.Â
You can find further details of our US benefits at https://www.ethoslife.com/careers/
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
We are an equal opportunity employer.. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.
We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.
To apply: https://weworkremotely.com/remote-jobs/ethos-life-staff-principal-product-manager
Principal Product Manager leads discovery and execution for content authoring tools, delivery experiences, and CMS platforms serving educators and students.
Headquarters: DC, District of Columbia, United States
Who We Are
Great Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, challenging content—and all teachers deserve tools that are intuitive, effective, and built for the realities of today’s classrooms.
We develop high-quality, knowledge-rich math, science and ELA curricula grounded in research and designed in collaboration with educators. Our materials reflect real classroom needs and are built to drive lasting student outcomes.
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We are committed to usability, coherence, and practical implementation—supporting teachers not just through curriculum, but with professional learning, purposeful technology, and responsive service that enable strong adoption and impact.
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What We Build
Our products—Eureka Math and Eureka Math², Wit & Wisdom, PhD Science, Geodes, and the newly launched Arts & Letters ELA—are trusted by thousands of schools and districts nationwide.
Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.
Wit & Wisdom® and Arts & Letters ELA™ anchor our reading strategy with content-rich, grade-level instruction that integrates literature, history, and the arts, grounded in the science of reading. Geodes® complements our reading suite with decodable texts that pair phonics with meaningful content to support early literacy.
PhD Science is a hands-on K-5 Science program that sparks curiosity as students build enduring knowledge of how the scientific world works.
These programs reflect a shared belief in high expectations, joyful rigor, and deep respect for educators and students.
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Where We’re Headed
Great Minds is entering a new stage of growth and product maturity. We are focused on building more connected, customer-informed experiences across the full educator journey—from curriculum to professional learning to platform and support.
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Our long-term vision is to become a true partner in impact—not just delivering curriculum, but supporting educators in achieving outcomes at scale.
Job Purpose
Reporting to the Director, Digital Product Management, the Principal Product Manager (Content Authoring, Delivery & CMS) will lead discovery and execution for our content authoring tools, end user delivery experiences, and content management system (CMS). This role will be critical to how curriculum and assessment content is created, managed, and experienced by teachers, students, administrators, and internal teams. This is a top-level individual contributor role with broad ownership and influence. The position will work with product design, engineering, curriculum, and assessment teams to ensure Great Minds’ authoring and delivery platforms are coherent, scalable, and deeply supportive of high-quality K–12 instructional and assessment experiences. The role will partner closely with Product Design, Engineering, and other teams in and outside the Digital department.
Responsibilities
Content Authoring Platforms:
Define and evolve the product vision for tools used to author curriculum and assessment content.
Balance usability for authors with structural rigor required for downstream delivery, analytics, and interoperability.
Partner with curriculum and assessment teams to translate instructional intent into scalable software capabilities.
End User Content Delivery:
In partnership with the Chief Technology Officer, directors, and other leaders, form product strategy for how authored content is delivered to teachers, students, and administrators.
Ensure delivery experiences are performant, accessible, intuitive, and instructionally sound.
Work closely with Digital Product Design to validate real classroom and instructional workflows.
CMS and Content Architecture:
Initiate and sometimes facilitate product direction conversations for the CMS, including content models, workflows, permissions, versioning, and publishing—working with but deferring to expert partners in Product Design and Engineering.
Ensure the CMS supports multiple products, grade levels, subjects, delivery contexts, and modalities.
Partner with Engineering on long-term platform scalability and maintainability.
Responsibilities:
Set clear product strategy and success metrics for authoring, delivery, and CMS capabilities.
Translate complex instructional and operational needs into well-scoped product initiatives.
Write clear roadmap proposals and product requirements when they are defined.
Collaborate deeply with Product Design to ground decisions in user needs and evidence.
Partner with Engineering to make sound trade-offs across speed, quality, and technical health.
Influence roadmap priorities in partnership with Product Management and leadership.
Act as a subject matter expert on content platforms for Great Minds commercial products.
Identify and reduce friction across the content lifecycle—from creation to classroom use.
7+ years of product management experience, with senior level ownership of complex platforms or systems
Experience building products that serve multiple user types (authors, teachers, students, admins, internal teams) and not exclusively authors
Deep understanding of content authoring tools, CMS platforms, and structured content systems
Strong systems thinking—able to reason about data models, workflows, and downstream impacts
Proven ability to influence without authority and lead through collaboration
Comfort working hands on with detailed requirements while maintaining strategic perspective
Preferred Qualifications
Direct experience with K–12 curriculum and assessment products
Required Education
Bachelor’s degree
Status
Full-time
Location
Remote
The expected base salary range for this position is $151,000-$170,000, however the offered salary may be higher or lower than the above range dependent on numerous factors including, but not limited to location, work experience, skills and internal equity considerations. The base salary is not inclusive of benefits or other incentives.
A cover letter and resume are required to be considered for this position.
New employees will be required to successfully complete a background check.
Any communication to applicants relating to the Great Minds hiring process will only come from email addresses with the domains greatminds.org or greatminds.recruitee.com. If in the course of the application or hiring process with Great Minds you are contacted through another domain, are requested to provide banking or other sensitive information, or you note any other suspicious activity, please contact security@greatminds.org
Great Minds is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. Our policy reflects and affirms the organization’s commitment to the principles of fair employment and the elimination of all discriminatory practices.
#LI-Remote
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Lead Product Manager oversees high-profile digital products for UK public sector clients, directs product teams, develops strategies, and manages complex multi-disciplinary delivery initiatives.
Are you ready to join the forefront of technology innovation with Netcompany?
As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.
Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs
MUST HAVE UK PUBLIC SECTOR/CONSULTANCY EXPERIENCE, INCLUDING GDS
As a Lead Product Manager at Netcompany you will lead high profile digital products, services and significant areas of delivery for some of the UK’s largest companies and Public Sector organisations.You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society.
You will be responsible for leading product management across large or complex areas of work, providing direction to Product Managers and multidisciplinary teams, and building trusted relationships with senior client stakeholders.
As part of the growing Netcompany Product and User Centred Design practice you are joining at an exciting time and will play an active role in developing Netcompany’s Centres of Excellence and service offerings, support business development and client engagement.
Key Activities:
Benefits:
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024.
At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.
Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe’s most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in UK, Denmark, Norway, Poland, Holland and Vietnam.
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email Meena at [email protected] for assistance.
#LI-RS1
Oversees product strategy and roadmap for infrastructure and operations initiatives, leading cross-functional teams to deliver solutions.
Leads product strategy and roadmap for accounts and automation features at an insurance technology company.
Leads product strategy and roadmap for accounts and automation features in a modernizing insurance platform.
Principal Architect leads large-scale Azure cloud modernization programs, defining architecture strategy and technical direction across multi-team initiatives.
Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!
At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.
The Principal Architect AI SME in Delivery leads architecture for large Azure programs that span applications,
platforms, and data. You connect business goals to cloud modernization roadmaps, define architecture
frameworks, and guide multi-team execution.
At this level, you act as an organization-wide technical leader. You set technical direction across practices,
orchestrate cross-team discovery, keep designs aligned across multiple teams, and turn successful
patterns into reusable models. You promote strong engineering, automation, and AI-assisted practices,
mentor Senior Architects and Delivery Architects, and help build an inclusive, continuously improving
engineering culture while supporting clear investment and modernization decisions for 3Cloud and our
clients.
Responsibilities:
Solution Architecture and Technical Leadership
• Lead architecture and technical strategy for large Azure programs and portfolios so solutions meet
client goals for value, security, scalability, reliability, performance, and cost.
• Define modernization blueprints and reference architectures across applications, platforms, and data,
including system and subsystem designs, patterns, and standards that simplify delivery and
operations over time.
• Translate business and product strategy into cloud architecture roadmaps and execution plans that
drive measurable outcomes and adapt based on production feedback and telemetry.
• Guide major architecture decisions across programs, promote shared design standards and reusable
models, and resolve high-impact technical trade-offs.
• Work across teams to connect solutions into cohesive end-to-end architectures with clear ownership
boundaries and integration contracts.
• Provide architectural oversight during delivery through design reviews, forums, and governance,
keeping cross-cutting concerns (security, performance, resilience, availability, compliance,
observability, and cost) aligned across teams.
• Promote modular design, clear boundaries, testability, CI/CD, and observability so non-functional
requirements are treated as first-class and systems remain reliable and maintainable.
• Use AI tools to accelerate discovery, design, code, tests, documentation, and analysis, and scale
successful practices so teams adopt them consistently.
Delivery and Consulting Excellence
• Lead or co-lead executive and senior stakeholder conversations on cloud modernization, platform
strategy, AI adoption, and program roadmaps.
• Use structured problem solving to clarify scope, dependencies, risks, and trade-offs, and shape
delivery plans that balance value, cost, speed, and long-term system health.
• Set discovery strategy so program objectives flow into a clear, traceable backlog tied to architecture
and business outcomes.
• Explain complex architecture and modernization strategies in clear language for executives, business
leaders, and technical teams, including options, trade-offs, and recommendations.
• Build trusted relationships with technology and business leaders, influencing priorities and investment
decisions in ways that help mature their engineering and architecture practices.
• Run structured decision-making forums (such as architecture reviews or steering committees) that
produce clear decisions, documented rationale, and actionable next steps.
• Define architecture, discovery, and delivery frameworks and working agreements that support
predictable, incremental delivery across multiple teams and time zones, including cadences, artifacts,
escalation paths, and hybrid delivery guidelines.
• Align teams on shared outcomes, APIs, integration contracts, and operating models, ensuring crossteam dependencies are identified early, owned, and tracked through to completion.
• Support effective use of Agile methods at program scale so architecture, backlogs, and release plans
support meaningful increments, stable team velocity, low defect escape, clear definitions of done, and
course corrections based on telemetry and feedback.
• Track risks, technical debt, quality trends, and architectural drift across teams, and recommend
adjustments that keep programs on track while balancing short-term delivery needs with long-term
system health.
• Support cross-practice opportunity qualification and estimating using playbooks, benchmarks, and
templates so the organization focuses on high-fit pursuits and improves proposal quality and
confidence in value, risk, and margin.
Mentorship and Team Development
• Mentor Senior Architects, Delivery Architects, and senior engineers, helping them grow systems
thinking, architectural judgment, cross-team awareness, and their ability to lead multi-team initiatives.
• Provide architectural oversight across programs, modeling pragmatic decision-making, including
when to keep solutions simple, when to standardize, when to extend patterns, and when to introduce
new technologies.
• Help shape career paths and development plans for architects by clarifying expectations for operating
at program scale and providing concrete examples of what “good” looks like.
• Create and maintain high-leverage learning assets—such as reference implementations, architecture
decision records, playbooks, and mentoring guides—that accelerate onboarding and skill growth.
• Support hiring, calibration, and talent development by defining interview standards, participating in
senior-level interviews and promotion reviews, and training others to apply those standards
consistently.
• Set a high bar for executive-ready communication and storytelling, and coach others so their
narratives support clear decisions and strengthen client trust.
• Help build a culture of psychological safety, inclusion, constructive feedback, and continuous
improvement within and across teams, and support new ways of working that endure beyond a single
project.
Growth and Innovation:
• Grow the company by identifying opportunities within your accounts across all our capabilities and
pursuing them with the support of the account team.
• Intentionally build executive relationships within accounts to expand our partnership and create
opportunities to provide strategic value.
• Drive sales opportunities by participating in pursuit teams as either the Pursuit Lead or Technical
Solution Lead.
• Partner with sales, account, and practice leaders to shape technical strategy for strategic pursuits,
projects and/or programs.
• Lead the creation of solution options, program-level architectures, and estimates, clearly documenting
assumptions, dependencies, and risks and explaining how proposed approaches drive business
value and reduce risk.
• Operate as a senior technical advisor whose guidance shapes multi-track initiatives and supports
long-term account growth.
• Identify follow-on and adjacent opportunities—such as platform extensions, additional modernization
waves, AI-enabled capabilities, or data estate modernization—that align with client strategies and
3Cloud’s strengths.
• Define and evolve reusable assets—such as reference architectures, modernization playbooks,
landing zone templates, workshops, accelerators, and starter repositories—that become standard
patterns for delivery teams and reduce cycle time and rework while honoring architectural and nonfunctional requirements.
• Champion adoption of modern frameworks, cloud platform capabilities, automation practices, and AIassisted tools in a responsible and secure way, using pilots and experiments with clear success
criteria to turn innovation into stable, repeatable practice.
• Contribute to internal cross-practice initiatives that share patterns and lessons from large programs
and reinforce our credibility with clients and partners.
• Shape enablement programs that grow capabilities and reusable assets across accounts and
package applied innovation into offerings and assets used in delivery and pursuits.
Requirements:
• 12+ years of experience delivering solutions in a primary domain such as application development,
cloud platform engineering, DevOps, or data and analytics, including significant work at enterprise
scale.
• 7+ years of experience in solution architecture and leading development or engineering teams,
including multi-team or multi-workstream efforts at program scale.
• Ten or more years of relevant experience with a demonstrated ability to set vision and lead
enterprise-wide AI/ML adoption strategies.
• Thought leadership and deep expertise across several of the following:
• Agents & Orchestration – leveraging Semantic Kernel, LangChain, or similar frameworks to
design intelligent workflows; applying tool/function calling, planner and agent-based patterns, and
workflow automation engines.
• Search & Retrieval – implementing solutions with vector databases such as Azure AI Search,
Pinecone, FAISS, or Milvus; applying hybrid search methods, re-ranking strategies, and selecting
embedding models for accuracy and performance.
• Evaluation, Quality & LLM Operations – establishing offline and online evaluation approaches;
using golden datasets, hallucination and groundedness validation, toxicity and safety testing;
building telemetry and feedback loops; managing monitoring, deployment pipelines, and ongoing
optimization of large language models.
• Responsible AI, Security & Privacy – incorporating practices such as threat modeling, privacy
reviews, data minimization, safety guardrails, policy enforcement, auditability, and model risk
management in line with GDPR and organizational standards.
• AI Platforms & Data Foundations – applying hands-on experience with Azure AI services,
Databricks, Azure OpenAI, and related modern data platforms.
• Cloud Engineering – designing with APIs, containers, microservices, and DevOps pipelines to
deliver scalable, cloud-native solutions.
• Data Integration & Governance – developing and managing data pipelines; applying quality
controls, metadata practices, and master data management approaches.
• Analytics & Visualization – delivering insights with Power BI and other visualization tools.
• Proven ability to integrate emerging AI frameworks into enterprise-ready solutions.
• Expertise with modern development tools (e.g., GitHub Copilot, Cursor).
• Knowledge of analytics and data science tools, frameworks, and advanced techniques.
• Relevant Azure or Databricks certifications in AI, Data, or Architecture.
• Proven experience leading architecture and delivery for Azure-based modernization, transformation,
AI, or platform programs at enterprise scale.
• Experience defining solution and platform architectures that connect business strategy with scalable
technical design, strong delivery practices, and measurable outcomes.
• Experience leading hybrid and remote teams and working with multiple stakeholders across time
zones while maintaining alignment, quality, and predictable delivery.
• Deep understanding of core concepts, languages, frameworks, and design patterns in a primary
domain, with the ability to apply them at system and program scale.
• Experience designing and integrating quality, automation, and observability practices at scale,
including automated testing strategies and embedding quality checks into delivery workflows.
• Experience using AI-augmented development and integrating AI and machine learning capabilities
into solutions (for example, using APIs, frameworks, or cloud-based AI services and tools for code,
test, and documentation acceleration).
• Significant experience working in Agile or Scrum environments at scale, including backlog structuring,
dependency management, integration planning, and release management.
• Proven success in consulting or professional services, including client-facing leadership and
executive engagement.
• Familiarity with key Azure services used in modern solutions that are relevant to your domain (for
example, messaging, compute, data, security, networking, management, and integration services).
• Strong analytical and problem-solving skills, with strong presentation, written, and verbal
communication skills for both technical and business audiences.
• Commitment to continuous learning in cloud, data, and AI, with the ability to turn that learning into
practical improvements for teams and clients.
• Ability to foster culture, inclusion, and community participation across the organization in ways that
support rapid cross-team collaboration.
• Relevant cloud architecture certifications (for example, Azure-focused architect certifications or
comparable role-based certifications) are strongly preferred.
Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and
authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly
with every qualification in the job description, we encourage you to apply anyway.
At this time, we cannot sponsor applicants for work visas
3Cloud Total Rewards Highlights Include:
3Cloud offers competitive compensation. In addition to base pay employees are eligible to receive an annual discretionary/utilization bonus. If you are hired at 3Cloud your final base salary is based on factors such as skills, education, experience and/or geographic location. Please keep in mind that the range mentioned above includes the full base salary range for the role. It is not typical for offers to be made at or near the top of the range.
Base Salary Range
$176,200—$264,300 USD
Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.
At this time, we cannot sponsor applicants for work visas.
Principal Architect leads cloud modernization strategy and AI-assisted architecture across large Azure programs, mentoring teams and translating business goals into technical roadmaps.
Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!
At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.
The Principal Architect AI SME in Delivery leads architecture for large Azure programs that span applications,
platforms, and data. You connect business goals to cloud modernization roadmaps, define architecture
frameworks, and guide multi-team execution.
At this level, you act as an organization-wide technical leader. You set technical direction across practices,
orchestrate cross-team discovery, keep designs aligned across multiple teams, and turn successful
patterns into reusable models. You promote strong engineering, automation, and AI-assisted practices,
mentor Senior Architects and Delivery Architects, and help build an inclusive, continuously improving
engineering culture while supporting clear investment and modernization decisions for 3Cloud and our
clients.
Responsibilities:
Solution Architecture and Technical Leadership
• Lead architecture and technical strategy for large Azure programs and portfolios so solutions meet
client goals for value, security, scalability, reliability, performance, and cost.
• Define modernization blueprints and reference architectures across applications, platforms, and data,
including system and subsystem designs, patterns, and standards that simplify delivery and
operations over time.
• Translate business and product strategy into cloud architecture roadmaps and execution plans that
drive measurable outcomes and adapt based on production feedback and telemetry.
• Guide major architecture decisions across programs, promote shared design standards and reusable
models, and resolve high-impact technical trade-offs.
• Work across teams to connect solutions into cohesive end-to-end architectures with clear ownership
boundaries and integration contracts.
• Provide architectural oversight during delivery through design reviews, forums, and governance,
keeping cross-cutting concerns (security, performance, resilience, availability, compliance,
observability, and cost) aligned across teams.
• Promote modular design, clear boundaries, testability, CI/CD, and observability so non-functional
requirements are treated as first-class and systems remain reliable and maintainable.
• Use AI tools to accelerate discovery, design, code, tests, documentation, and analysis, and scale
successful practices so teams adopt them consistently.
Delivery and Consulting Excellence
• Lead or co-lead executive and senior stakeholder conversations on cloud modernization, platform
strategy, AI adoption, and program roadmaps.
• Use structured problem solving to clarify scope, dependencies, risks, and trade-offs, and shape
delivery plans that balance value, cost, speed, and long-term system health.
• Set discovery strategy so program objectives flow into a clear, traceable backlog tied to architecture
and business outcomes.
• Explain complex architecture and modernization strategies in clear language for executives, business
leaders, and technical teams, including options, trade-offs, and recommendations.
• Build trusted relationships with technology and business leaders, influencing priorities and investment
decisions in ways that help mature their engineering and architecture practices.
• Run structured decision-making forums (such as architecture reviews or steering committees) that
produce clear decisions, documented rationale, and actionable next steps.
• Define architecture, discovery, and delivery frameworks and working agreements that support
predictable, incremental delivery across multiple teams and time zones, including cadences, artifacts,
escalation paths, and hybrid delivery guidelines.
• Align teams on shared outcomes, APIs, integration contracts, and operating models, ensuring crossteam dependencies are identified early, owned, and tracked through to completion.
• Support effective use of Agile methods at program scale so architecture, backlogs, and release plans
support meaningful increments, stable team velocity, low defect escape, clear definitions of done, and
course corrections based on telemetry and feedback.
• Track risks, technical debt, quality trends, and architectural drift across teams, and recommend
adjustments that keep programs on track while balancing short-term delivery needs with long-term
system health.
• Support cross-practice opportunity qualification and estimating using playbooks, benchmarks, and
templates so the organization focuses on high-fit pursuits and improves proposal quality and
confidence in value, risk, and margin.
Mentorship and Team Development
• Mentor Senior Architects, Delivery Architects, and senior engineers, helping them grow systems
thinking, architectural judgment, cross-team awareness, and their ability to lead multi-team initiatives.
• Provide architectural oversight across programs, modeling pragmatic decision-making, including
when to keep solutions simple, when to standardize, when to extend patterns, and when to introduce
new technologies.
• Help shape career paths and development plans for architects by clarifying expectations for operating
at program scale and providing concrete examples of what “good” looks like.
• Create and maintain high-leverage learning assets—such as reference implementations, architecture
decision records, playbooks, and mentoring guides—that accelerate onboarding and skill growth.
• Support hiring, calibration, and talent development by defining interview standards, participating in
senior-level interviews and promotion reviews, and training others to apply those standards
consistently.
• Set a high bar for executive-ready communication and storytelling, and coach others so their
narratives support clear decisions and strengthen client trust.
• Help build a culture of psychological safety, inclusion, constructive feedback, and continuous
improvement within and across teams, and support new ways of working that endure beyond a single
project.
Growth and Innovation:
• Grow the company by identifying opportunities within your accounts across all our capabilities and
pursuing them with the support of the account team.
• Intentionally build executive relationships within accounts to expand our partnership and create
opportunities to provide strategic value.
• Drive sales opportunities by participating in pursuit teams as either the Pursuit Lead or Technical
Solution Lead.
• Partner with sales, account, and practice leaders to shape technical strategy for strategic pursuits,
projects and/or programs.
• Lead the creation of solution options, program-level architectures, and estimates, clearly documenting
assumptions, dependencies, and risks and explaining how proposed approaches drive business
value and reduce risk.
• Operate as a senior technical advisor whose guidance shapes multi-track initiatives and supports
long-term account growth.
• Identify follow-on and adjacent opportunities—such as platform extensions, additional modernization
waves, AI-enabled capabilities, or data estate modernization—that align with client strategies and
3Cloud’s strengths.
• Define and evolve reusable assets—such as reference architectures, modernization playbooks,
landing zone templates, workshops, accelerators, and starter repositories—that become standard
patterns for delivery teams and reduce cycle time and rework while honoring architectural and nonfunctional requirements.
• Champion adoption of modern frameworks, cloud platform capabilities, automation practices, and AIassisted tools in a responsible and secure way, using pilots and experiments with clear success
criteria to turn innovation into stable, repeatable practice.
• Contribute to internal cross-practice initiatives that share patterns and lessons from large programs
and reinforce our credibility with clients and partners.
• Shape enablement programs that grow capabilities and reusable assets across accounts and
package applied innovation into offerings and assets used in delivery and pursuits.
Requirements:
• 12+ years of experience delivering solutions in a primary domain such as application development,
cloud platform engineering, DevOps, or data and analytics, including significant work at enterprise
scale.
• 7+ years of experience in solution architecture and leading development or engineering teams,
including multi-team or multi-workstream efforts at program scale.
• Ten or more years of relevant experience with a demonstrated ability to set vision and lead
enterprise-wide AI/ML adoption strategies.
• Thought leadership and deep expertise across several of the following:
• Agents & Orchestration – leveraging Semantic Kernel, LangChain, or similar frameworks to
design intelligent workflows; applying tool/function calling, planner and agent-based patterns, and
workflow automation engines.
• Search & Retrieval – implementing solutions with vector databases such as Azure AI Search,
Pinecone, FAISS, or Milvus; applying hybrid search methods, re-ranking strategies, and selecting
embedding models for accuracy and performance.
• Evaluation, Quality & LLM Operations – establishing offline and online evaluation approaches;
using golden datasets, hallucination and groundedness validation, toxicity and safety testing;
building telemetry and feedback loops; managing monitoring, deployment pipelines, and ongoing
optimization of large language models.
• Responsible AI, Security & Privacy – incorporating practices such as threat modeling, privacy
reviews, data minimization, safety guardrails, policy enforcement, auditability, and model risk
management in line with GDPR and organizational standards.
• AI Platforms & Data Foundations – applying hands-on experience with Azure AI services,
Databricks, Azure OpenAI, and related modern data platforms.
• Cloud Engineering – designing with APIs, containers, microservices, and DevOps pipelines to
deliver scalable, cloud-native solutions.
• Data Integration & Governance – developing and managing data pipelines; applying quality
controls, metadata practices, and master data management approaches.
• Analytics & Visualization – delivering insights with Power BI and other visualization tools.
• Proven ability to integrate emerging AI frameworks into enterprise-ready solutions.
• Expertise with modern development tools (e.g., GitHub Copilot, Cursor).
• Knowledge of analytics and data science tools, frameworks, and advanced techniques.
• Relevant Azure or Databricks certifications in AI, Data, or Architecture.
• Proven experience leading architecture and delivery for Azure-based modernization, transformation,
AI, or platform programs at enterprise scale.
• Experience defining solution and platform architectures that connect business strategy with scalable
technical design, strong delivery practices, and measurable outcomes.
• Experience leading hybrid and remote teams and working with multiple stakeholders across time
zones while maintaining alignment, quality, and predictable delivery.
• Deep understanding of core concepts, languages, frameworks, and design patterns in a primary
domain, with the ability to apply them at system and program scale.
• Experience designing and integrating quality, automation, and observability practices at scale,
including automated testing strategies and embedding quality checks into delivery workflows.
• Experience using AI-augmented development and integrating AI and machine learning capabilities
into solutions (for example, using APIs, frameworks, or cloud-based AI services and tools for code,
test, and documentation acceleration).
• Significant experience working in Agile or Scrum environments at scale, including backlog structuring,
dependency management, integration planning, and release management.
• Proven success in consulting or professional services, including client-facing leadership and
executive engagement.
• Familiarity with key Azure services used in modern solutions that are relevant to your domain (for
example, messaging, compute, data, security, networking, management, and integration services).
• Strong analytical and problem-solving skills, with strong presentation, written, and verbal
communication skills for both technical and business audiences.
• Commitment to continuous learning in cloud, data, and AI, with the ability to turn that learning into
practical improvements for teams and clients.
• Ability to foster culture, inclusion, and community participation across the organization in ways that
support rapid cross-team collaboration.
• Relevant cloud architecture certifications (for example, Azure-focused architect certifications or
comparable role-based certifications) are strongly preferred.
Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and
authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly
with every qualification in the job description, we encourage you to apply anyway.
At this time, we cannot sponsor applicants for work visas
3Cloud Total Rewards Highlights Include:
3Cloud offers competitive compensation. In addition to base pay employees are eligible to receive an annual discretionary/utilization bonus. If you are hired at 3Cloud your final base salary is based on factors such as skills, education, experience and/or geographic location. Please keep in mind that the range mentioned above includes the full base salary range for the role. It is not typical for offers to be made at or near the top of the range.
Base Salary Range
$176,200—$264,300 USD
Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.
At this time, we cannot sponsor applicants for work visas.
Directs product strategy and roadmap for a financial services company focused on transforming customer financial outcomes.
Provides technical architecture and validation across Adobe enterprise platforms while mentoring teams and guiding solution design for client engagements.
Blue Acorn iCi is looking for a Technical Director to serve as a Cross-solution Subject Matter Expert and Architect across Adobe enterprise platforms including Adobe Commerce, Adobe Experience Manager (AEM), Edge Delivery Services, Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Adobe Real-Time CDP (RT-CDP), Adobe Customer Journey Analytics (CJA), Adobe App Builder, Adobe Workfront, and Adobe Firefly—bridging the gap between technical excellence and business outcomes throughout the full SDLC.
The Technical Director’s primary responsibility is to provide authoritative technical validation and architectural guidance across Sales, Solutions, and Delivery engagements, ensuring that every client commitment is grounded in sound, scalable design.
The director is also responsible for driving technical leadership and enablement across the organization through mentorship, training, and participation in innovation initiatives that advance the practice’s capabilities and culture.
In this role, the Technical Director takes up to 25–50% client engagement (10–20 hours per week) at points in time, applying deep platform expertise directly in partnership with clients while flexing to internal initiatives as priorities require.
The base salary range for this position is $140,000 – $210,000 annually. Actual compensation may vary depending on experience, qualifications, geographic location, and other job-related factors.
About Blue Acorn iCi
Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.
Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.
Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.
Why Join Us?
Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.
Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.
If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.
***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***
Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!
Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.
Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.
Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.
California applicants: Please click here for CCPA disclosures.
