Headquarters: Remote - USA

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

The Senior Manager, Clearing Operations will own the end-to-end post-trade clearing function for Coinbase Derivatives Exchange (CDE), serving as the primary interface with external clearinghouses, clearing members, and FCM counterparties. This role on our Finance team is central to scaling Coinbase's CFTC-regulated derivatives, options, and prediction markets operations to industry-leading institutional standards.

What you'll do:

• Own day-to-day clearing, settlement, margin, and position reconciliation across CDE, including incident management and escalation with Engineering, Risk, Legal, Compliance, and external counterparties.
• Lead relationships with external clearinghouses, clearing members, FCM counterparties, and regulators, ensuring timely resolution of clearing issues and strong institutional partnerships.
• Drive the development and continuous improvement of clearing procedures, controls, and risk frameworks to meet CFTC regulatory standards across listed derivatives, options, and prediction markets.
• Partner with Product and Engineering to ensure clearing infrastructure supports new product launches, including emerging prediction market structures, through operational readiness testing and mock-day exercises.
• Build and scale a high-performing clearing operations team, establishing KPIs, SLAs, workflows, and succession plans that grow with Coinbase.
• Support regulatory filings, DCO/FCM governance requirements, and audit responses as Coinbase's subject matter expert in clearing operations.

Required Skills and Experience:

• 7+ years of experience in clearing operations at a CFTC-regulated exchange, clearinghouse, FCM, or comparable institution, with direct experience at a CFTC-registered DCO, DCM, or FCM in a clearing or post-trade capacity.
• Deep expertise in the full trade lifecycle for CFTC-regulated derivatives: clearing, settlement, margining, default management, position reconciliation, and delivery across listed futures, options on futures, and prediction markets.
• Proven experience managing relationships with industry clearinghouses and utilities (e.g., CME Clearing, ICE Clear U.S., OCC) and overseeing clearing member and FCM counterparty obligations.
• Track record of building and leading teams responsible for operationally critical functions, with demonstrated ability to establish scalable processes, controls, and risk frameworks.
• Strong working knowledge of CFTC regulations, DCO rulebook requirements, and FCM obligations, with experience contributing to regulatory filings and audit responses.
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

P77059

#LI-Remote

Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). 

 

Annual base salary range (excluding equity and bonus):$227,630—$267,800 USD

• Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
• Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
• US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
• Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
• Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
  

To apply: https://weworkremotely.com/remote-jobs/coinbase-senior-manager-clearing-operations

About WorkWhileWorkWhile is on a mission to help workers earn a better living and live better lives. 83 million Americans work hourly jobs, often with unpredictable schedules that pay close...

About WorkWhileWorkWhile is on a mission to help workers earn a better living and live better lives. 83 million Americans work hourly jobs, often with unpredictable schedules that pay close...

Sprout Social is looking for a Senior System Administrator to join our IT team. In this role, you’ll be a key player in maintaining and enhancing the technological backbone of our company. Our environment is dynamic and forward-thinking, and we’re looking for someone who can not only keep up but also bring fresh ideas and perspectives to the table.

Why join Sprout’s IT team?

Joining Sprout’s IT team means being part of our central internal operations model, working alongside adjacent teams like AI & Automation and Business Systems. This structure is a fantastic opportunity for anyone looking to grow their career in technology. You’ll get to experience a range of projects across our discipline, a rarity in many organizations. Our setup allows for quick, efficient collaboration with minimal friction or red tape. As a member of this team, you’ll have the space to stretch beyond your core functions and make a significant impact on the broader organization. In essence, the work you do here is not only valued, but you’ll feel its importance every day.

What you’ll do

As a Senior Systems Administrator, you’ll provide technical assistance to our end-users while looking for ways to improve their overall experience. You’ll become well-versed in our tooling and systems and play a crucial role in their maintenance. As the newest member of our team, your perspective will be particularly valuable. We’re eager for you to share your fresh ideas and feedback on our processes, helping us to see things from a new angle and continuously improve.

What you’ll bring

We are seeking a unique blend of talents in our next Senior Systems Administrator: a quick learner, a collaborative team player, and someone who excels in self-management. You’ll have the ability to independently identify and act on priorities, a skill we trust and value highly. At the same time, your collaborative spirit ensures you remain an integral part of our team, contributing to the improvement and enhancement of our tools and services. If you’re someone who thrives in a dynamic, fast-paced environment and enjoys solving complex problems through technology, all while staying connected and engaged with the team, we’re eager to meet you!

T he minimum qualifications for this role include:

• 4+ years experience as a Systems Administrator
• Requirement to work from our Kraków office at least one day per week
• Proven technical support experience with both Apple and Windows computers
• Capable of lifting 30+ pounds

Preferred qualifications for this role include:

• Proven capability in managing and maintaining IT Inventory, particularly employee computers, with experience in MDM solutions such as JAMF and InTune
• A strong understanding of Generative AI and Large Language Models
• Advanced experience in troubleshooting Conference Room Technology, with a preference for expertise in Zoom Rooms
• Experience managing conference room technology, such as Zoom
• Experience with Jira administration
• Demonstrated experience providing IT onboarding and offboarding

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to supporting our usersLearn our existing tooling and technologies and begin taking on a variety of support tickets
• Work with the internal IT team to identify some of the potential areas of improvement
• Become knowledgeable on various technical procedures including: onboarding/offboarding, event hosting, inventory management, and customer serviceUnderstand our conference room technologies and provide support surrounding these physical locations
• Participate in team meetings and bring your ideas to the table
• Begin participating in meetings to welcome new employees.

Within 3 months, you’ll start hitting your stride by:

• Work with your manager and teammates to create and prioritize quarterly team goals
• Begin making recommendations for improving our processes and internal documentation
• Become an expert on answering, prioritizing, and escalating support tickets for the organization and serve as a resource for escalation to the other members of the team
• Build connections with members from other teams through active networking and community-building.

Within 6 months, you’ll be making a clear impact through:

• Participate in the maintenance and upkeep of our IT and AV inventory
• Assess and upgrade users’ equipment as it pertains to our policies and goals
• Assist with upgrading users’ equipment as it pertains to our policy
• Become an escalation point for all complex IT issues that may arise amongst the team
• Have your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your professional growth
• Contribute towards documenting our processes within the knowledge base for all internal and end-user processes.

Within 12 months, you’ll make this role your own by:

• Be a go-to expert on all IT support tickets across the organization
• Continuously improve and maintain the various conference rooms and AV systems, adapting to changing requirements and needs throughout our offices
• Assisting in the management of our core IT tooling
• Surprise us! Use your unique ideas and abilities to contribute to Sprout IT and our user experience in beneficial ways that we haven’t even considered yet.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Stock Ownership (RSUs): Eligibility for Restricted Stock Units (RSUs)
• Generous Paid Time Off: 26 paid days off annually, in addition to bank holidays and extra company-wide “Rest & Recharge” days.
• Paid Parental Leave: We support all growing families with 20 weeks of paid leave for birthing parents and 16 weeks of paid leave for non-birthing parents.
• Lifestyle Spending Account (LSA): An annual $600 USD fund to support your personal well-being. This can be used for gym memberships, health expenses, hobbies, or other wellness needs.
• Remote & Hybrid Work Support: A flexible, remote-first model supported by a one-time $550 USD home office setup stipend and a monthly internet reimbursement.
• Mental Health & Well-being: Access to dedicated mental health resources and company-wide wellness programs.
• International Travel: Opportunities to travel to our Chicago HQ for team meetups and collaboration.
• Kraków Office Perks: A daily 50 zł lunch stipend when you choose to work from our office.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: 15,500 - 16,500 monthly on B2B contract. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth opportunities available as you progress in your role.

The full base pay range for this role is PLN 15,500 - 23,000 monthly.

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

#LI-REMOTE

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

We’re Karat , the world’s largest interviewing company.

Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and contractors, and stay ahead. At the core of Karat’s system are live, expert-led interviews, analytics designed to give leaders maximum visibility, and the most robust interview performance dataset in the world.

Come join our Interview Delivery team

The Interview Delivery team is committed to delivering and scaling a seamless interview experience at Karat. As one of the organization’s core teams, we play a critical role in both driving business outcomes and shaping the future of technical recruiting. We work closely with candidates, clients, Interview Engineers, and internal partners to ensure every interview runs smoothly and effectively.

What you will do

As Senior Manager of Supply Acquisition for Karat’s Interview Delivery team, you will scale and strengthen our global network of Interview Engineers. You will lead a Program Manager and a Coordinator, designing and executing acquisition initiatives that attract high-quality Interview Engineers at scale and improve the health of our interviewer marketplace.

• Serve as the strategic lead and executor of Karat’s supply acquisition initiatives, strengthening an interviewer marketplace that keeps pace with customer demand.
• Leverage AI and data analysis to continuously optimize Karat’s supply acquisition funnel, from screening through conversion, ensuring the pipeline delivers not just volume, but the best available talent.
• Identify untapped opportunities for sourcing high-quality Interview Engineers within Karat’s existing hiring geographies, developing new approaches where no established playbook exists.
• Manage and coach a Program Manager and a Coordinator, building a team focused on growth and continuous improvement.
• Partner cross-functionally with Interview Delivery, Marketing, Product, Analytics, and Operations teams to drive acquisition programs and improve marketplace growth and supply health.
• Lead cross-functional projects that improve acquisition processes, aligning stakeholders and resources to implement solutions that scale with Karat’s growth.

The experience you will bring

• 8+ years of experience in marketplace operations, supply acquisition, talent acquisition, recruiting operations, or a related field within a high-growth environment
• 3+ years of experience leading and developing small, high-performing teams, with a track record of driving results through others
• Demonstrated success executing acquisition, growth, or marketplace strategies that scale talent, contractor, or supply networks
• Proven history of leveraging AI tools to inform sourcing, screening, or funnel optimization decisions
• Strong analytical and problem-solving skills, with experience using data to define metrics, evaluate performance, and inform decision-making
• Proven ability to lead complex cross-functional initiatives and influence stakeholders across operations, marketing, product, analytics, and customer-facing teams
• Executive-level communication skills, with the ability to influence cross-functional stakeholders and drive alignment across technical and non-technical teams
• Native-level English proficiency with exceptional written and verbal communication skills

This position is only available to candidates residing in Mexico City. While our team operates 100% remotely , we are currently limiting hiring to this specific location. Applications from other cities in Mexico will not be considered at this time.

This position is open to candidates authorized to work in Mexico only. No visa sponsorship provided.

Additional Information

By applying for a position, you consent to the processing of your personal data in accordance with Karat’s Employee and Contractor Privacy Notice found here.

Statement of Inclusivity

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.

If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We are looking for a resourceful, proactive, and detail-oriented Administrative Assistant to support two Senior Executives on our Engineering Teams. From calendar management and travel planning to coordinating team meetings and events, you will be responsible for making sure the leaders are using their time in the most efficient way possible.

Reporting to the lead Executive Assistant on the Engineering Team, you will partner with your leaders, collaborate closely with the Affirm Leadership Support Team, and be a valuable team specialist and individual contributor.

What You’ll Do

• Support two Senior Executives with their respective administrative needs
• Calendar management, including scheduling meetings and deconflicting existing meetings, often across multiple time zones
• Meeting preparation (such as calendar event creation, drafting agendas, creating slide decks, and communicating with meeting attendees in advance of the meeting)
• Managing executive schedules to ensure sufficient time for task completion
• Attend meetings when requested to manage Zoom, track action items, and follow up with meeting attendees on action items
• Event coordination, including team operations for team building events and working onsite/offsite meetings
• Build a strong working partnership with the Administrative Assistant supporting the Consumer Engineer Sr. Executives’ Product counterpart to proactively coordinate executive priorities, cross-functional meetings, strategic initiatives, and organizational planning.
• Partner with the Leadership Support Team to coordinate needs across the wider Affirm team
• Additional administrative functions such as submitting expense reports (via Navan), travel coordination (also via Navan), preparation of documents and presentations (using Google Suite and Microsoft Office), basic team travel and expense budget reconciliation and ad-hoc special projects
• Demonstrates curiosity and a growth mindset toward emerging AI technologies, with a commitment to continuously learning and applying AI tools to improve productivity, streamline administrative processes, and enhance support for executives and teams.
• Familiarity working with engineering teams is desirable, but not required

What We Look For

• 2-4 years of relevant administrative experience
• Ability to work independently as well as across various teams
• Experience at a rapidly growing company, with the ability to navigate and thrive in a fast-paced dynamic environment
• Working knowledge of Google Suite, Microsoft Office, Navan, Zoom
• Strong work ethic, professionalism, confidentiality, and good judgment
• Ability to deal with conflict as well as give and receive feedback diplomatically
• Demonstrates confidence and sound judgment by professionally challenging requests when appropriate, offering thoughtful alternatives, managing expectations, and ensuring decisions align with executive priorities and business objectives.
• Highly organized and resourceful, able to juggle and multi-task, with acute attention to detail and follow through

Pay Grade - I

Equity Grade - 3

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $115,000 - $165,000

USA base pay range (all other U.S. states) per year: $101,000 - $151,000

Please note that visa sponsorship is not available for this position.

LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking “Submit Application,” you acknowledge that you have read Affirm’s Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Join Apaleo and Shape the Future of Hospitality Tech!

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

About the role

This is a new role at Apaleo, and an important one. You sit at the intersection of Sales, Account Management, Finance, Legal and Customer Success, and you own two things: deals that close cleanly, and deals that go live fast. The second part is where you make the biggest difference. Every day between signature and go-live is a day the customer waits for value they have already bought. You design that path, you keep it clear, and you automate the parts that should never need a human. You will build this function from the ground up, with the mandate and the data to do it properly.

What you’ll do

• Own the deal review and approval process for non-standard, complex and high-value deals
• Structure pricing and commercial terms with Sales and Account Management, and make sure every deal works for revenue recognition and margin before signature
• Partner with Legal on non-standard terms and redlines
• Own the flow from signed to live: instrument it, find the blockers, fix what you can and escalate the rest with a recommendation
• Automate the flow with agentic workflows across Chargebee, PandaDoc, HubSpot, n8n and Claude
• Be the reliable point of contact when deals get complicated

How we’ll measure success

• Median time from signed contract to live revenue
• Share of deals and setup steps running without manual intervention
• Cycle time for a non-standard deal review

We will set the baselines together in your first month.

What you bring

• Multiple years experience in deal desk, revenue operations, business operations or commercial finance
• Strong analytics. You turn a messy funnel into a ranked list of what to fix
• Hands-on automation experience. You have built workflows, not just specified them
• A sharp eye for commercial risk and an instinct for the pragmatic answer
• The confidence to question another team’s process and leave with a decision
• Comfort with ambiguity. You are building this function, not inheriting a playbook
• Familiarity with subscription billing and contract tooling. Chargebee and PandaDoc are a plus

What We Offer

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

• Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
• Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
• Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

How you make an impact joining Apaleo: Joining Apaleo means more than just taking on a role it’s about driving real change in the hospitality industry. Your contributions will directly shape our innovative platform, influence company-wide decisions, and help redefine the future of hospitality tech. At Apaleo, your voice matters, your ideas are valued, and your impact is tangible. Be part of a team where your work fuels progress, collaboration sparks innovation, and growth is a shared journey.

We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.

WorkWave is a leading provider of SaaS solutions, helping businesses streamline their operations and drive growth through innovative technology. As we continue to expand, we are looking for an experienced Provisioning Specialist to join our Global Professional Services team. In this role, you will lead the strategic alignment, technical enablement, and operational integrity of our SaaS platform implementations for enterprise and growing clients.

We are seeking an analytical, strategic, and proactive Provisioning  Specialist. In this role, you will serve as a key operational strategist and system administrator within our customer onboarding and delivery pipeline. You will exercise independent judgment to design, evaluate, and execute software environment setups, oversee financial processing integrations, and direct client regulatory compliance frameworks.

The ideal candidate evaluates complex operational requirements, establishes scalable workflows, exercises discretion on technical provisioning edge-cases, and collaborates cross-functionally to drive continuous process improvements.

WHAT YOU’LL DO:

• Systems Architecture & Provisioning Strategy: Evaluate client technical requirements to determine, configure, and execute appropriate WorkWave database environments. Analyze implementation data to continuously optimize configuration methodologies for platform onboarding.
• Financial Activation: Direct the strategy and execution for activating WorkWave Payments functionality across customer accounts, evaluating risk, technical readiness, and financial compliance prior to activation.
• Compliance Management: Formulate and manage client registration strategies for A2P 10DLC text messaging compliance. Serve as the subject matter expert on evolving industry regulations to ensure customer and platform alignment.
• Operational Governance: Establish, maintain, and enforce team governance policy regarding service scope and resource allocation. Analyze incoming service requests, evaluate business impacts, and exercise independent authority to approve, reject, or re-route non-standard requests.
• Cross-Functional Collaboration: Partner with internal teams to troubleshoot provisioning delays and ensure a smooth handoff to customer success.

WHAT YOU’LL BRING:

• Detail-Oriented Mindset: Strong attention to detail; you rarely let small configuration errors or discrepancies slip through the cracks.
• Discretion & Decision-Making: Proven ability to exercise independent judgment and make key decisions on matters of significance without direct supervision.
• Analytical & Technical Aptitude: Demonstrated capacity to analyze system workflows, evaluate technical trade-offs, and recommend scalable operational solutions.
• Operational Governance: Strong policy formulation and negotiation skills, with the confidence to enforce business standards and operational boundaries.
• Communication Skills: Excellent written and verbal communication skills to communicate with customers and collaborate effectively with internal teams.
• Prioritization: Understands what’s mission critical and what’s trivial, and acts accordingly.
• Boundary & Queue Control: The confidence and assertiveness to challenge incoming requests that do not belong to your team, ensuring operational efficiency.
• Systems Experience: Prior experience managing or analyzing workflows within enterprise CRM platforms (e.g., Salesforce) and SaaS ecosystems.

$50,000 - $65,000 a year

In our dedication to salary transparency, we provide a compensation range for each role and the final offer will be dependent on various factors, including the candidate’s qualifications, relevant experience, and the organization’s budget. Our hiring team will provide more information about the compensation package for this position during the interview process.

Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.

WHAT YOU SHOULD KNOW ABOUT US:

• We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers

• We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses

• We openly accept others as they are and build strong partnerships based on trust

• Teamwork and collaboration is key to help our colleagues and customers solve their challenges

• Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!

LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:

• Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.

A GLOBAL COMPANY WITH A LOCAL PRESENCE:

• We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.

• Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.

• We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.

• Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.

RELAX, WE’VE GOT YOU COVERED:

• Employees can expect a robust benefits package, including health and dental and 401k with company match

AND BEYOND…

• Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays

• Up to 4 weeks paid bonding leave

• Tuition reimbursement

• Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!

• 24⁄7 access to virtual medical care with Teladoc

• Quarterly awards based on peer nominations

• Regional discounts and perks

• Opportunities to participate in charitable events and give back to the community

GROW WITH US:

• We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth

• Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!

• Our employees have access to extensive video libraries for soft skill and role specific training available 24⁄7 and live trainings are provided throughout the year

JOIN OUR WINNING TEAM!

• 10 Time winner of Best Place to Work in New Jersey by NJBiz!

• WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine

• Recently named one of The Software Report’s 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Supervisor Job Description: POSITION SUMMARY

Manage a team dedicated to executing Natera’s billing strategy. This essential function will lead our efforts to collect payments for our services from patients and provide support from internal Natera team members Team.

PRIMARY RESPONSIBILITIES

•  Supervise a team of Patient Success Specialist

• Daily supervision of staff to include all department sub-teams

• Assists with feedback on hiring, discipline, and performance

evaluations.

• Ensures the team exceeds all performance KPIs and metrics

• Responsible for monitoring and QA of inbound and outbound calls and

providing feedback

• Responsible for monitoring and QA of emails and faxes.

• Over sees the process of providing coverage for employee vacation and sick calls.

• Provides backup for scheduling as needed.

• Provides department orientation for all direct reports and coordinates training per job description.

• Assures that ongoing training is provided for established employees.

• Liaison with internal departments to promote ongoing communication and ensure accuracy.

• Acts as the first level of escalation to patient concerns and complaints.

Assists staff with enforcing policy.

• Assists management with regular meetings for all staff and ensures meeting minutes are completed within 24 hours.

• Works with the sub-teams to manage the entire process from insurance

verification to final collection.

• Handles the supply orders for the department

• Monitors and validates adherence to Policies and Procedures, auditing as necessary. Monitors and evaluates employee productivity and performance to goal.

• Assists with the completion of all required projects and reports in a timely

fashion on a daily, weekly, or monthly basis per the direction of

management.

• Develops, monitors, coaches, and manages staff, ensuring the development of

employees through orientation, training, establishing objectives,

communicating rules, and constructive discipline.

• Promotes a positive working environment through role modeling, team development,

respect, fairness, and consistency.

• This role regularly works with PHI in paper and electronic form and has access

to various technologies to access PHI (paper and electronic) to perform

the job.

• The employee must complete HIPAA/PHI privacy training, General Policies

and Procedure Compliance training, and security training as soon

as possible but not later than the first 30 days of hire.

• Must maintain a current status on Natera training requirements.

QUALIFICATIONS

• Bachelor’s degree or equivalent in Healthcare, Marketing, or Business related field

• Required – 5(+) years of Healthcare experience

• Experience with insurance claims submission and management software (experience with Xifin, AMD, and LIMS, platform a plus)

• Thorough knowledge of the healthcare reimbursement environment (government and private payers), including coverage, coding, and

payment and understanding of insurance billing practices

• Demonstrated ability to use analytics to develop, analyze payments, and diagnose issues

• Strong communication skills, both verbal and written

• Strong computer skills

KNOWLEDGE, SKILLS, AND ABILITIES

Training in business administration, accountancy, sales, marketing, computer sciences, or similar vocations. It typically requires at least two (2) years of directly related and progressively responsible experience. Ability to perform simple analysis and discuss with upper management. Skilled in Microsoft Office: Word and Excel. Ability to communicate effectively both orally and in writing. Strong interpersonal skills. Strong organizational skills and attention to detail. Ability to proficiently use computers and standard office equipment. Working knowledge of Microsoft Office. Knowledge of payer eligibility and benefits. Healthcare research and analysis skills sufficient to support payer research healthcare policy library and state management. Ability to resolve associate issues effectively and efficiently.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Duties are typically performed in an office setting. This position requires using a computer keyboard, communicating over the telephone, and reading printed material. Sometimes, duties may require working outside regular hours (evenings and weekends).

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:

- BBB announcement on job scams

- FBI Cyber Crime resource page

Alloy is where you belong!

Alloy is the AI-powered identity and fraud prevention platform that accelerates onboarding, stops fraud, and scales compliance across the customer lifecycle so financial organizations can grow without limits. More than 900 of the world’s leading financial institutions and fintechs trust Alloy for smarter risk management that drives growth.

Through our values: Be Bold, Go Fast, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc.Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

About the team

The GTM Engineer is the technical builder behind Alloy’s Go-to-Market ecosystem — designing and shipping the integrations, automations, and data architecture that power the full GTM lifecycle, from marketing to sales to customer success.

You’ll bridge business strategy and system execution, translating GTM needs into scalable technical solutions. You’ll partner closely with RevOps and cross-functional GTM teams to make sure what you build is both strategically aligned and technically sound.

Alloy operates in a hybrid-work environment. We look to foster collaboration and community by having our local employees onsite three days a week.

What you’ll be doing

As a GTM Engineer, you will design, build, and optimize the integrations and automations that power Alloy’s revenue organization. Within 3–6 months, you’ll own critical pieces of our GTM technology architecture and be a key technical partner for RevOps and GTM leadership.

System Architecture & Integration

• Design and build end-to-end GTM technology architecture for scalability and interoperability.
• Build and maintain integrations using APIs and iPaaS tools such as n8n, Tray.io, or Zapier.
• Ensure seamless data synchronization between CRM, marketing automation platforms, and customer success tools.
• Continuously improve the architecture across CRM, Sales Engagement, and related GTM systems.

Automation & Workflow Efficiency

• Identify and build automations that improve GTM team productivity and data hygiene.
• Develop scripts in SQL, Python, and JavaScript to support automation and data manipulation at scale.
• Translate business requirements from Sales, Marketing, and Customer Success into technical solutions.
• Diagnose and resolve complex integration and data-flow issues as they arise, and document root causes to prevent recurrence.

Data Quality & Pipeline Management

• Build and maintain data pipelines across GTM systems for consistency, timeliness, and accuracy.
• Partner with RevOps and Data Engineering to support unified reporting and BI dashboards.
• Proactively monitor GTM system performance, addressing data sync or uptime issues before they impact the business.

Cross-Functional Collaboration & Vendor Management

• Partner closely with RevOps, GTM leadership, and IT to ensure all technical initiatives support strategic business goals.
• Evaluate new GTM technologies and recommend additions to the tech stack.
• Stay close to platform vendor roadmaps to inform build/buy decisions and flag opportunities to the team.

Who we’re looking for

• 8+ years of experience in GTM Engineering, Revenue Operations, or a similar technical role within a SaaS environment.
• Hands-on experience building and maintaining CRM integrations (Salesforce preferred).
• Proficiency with iPaaS platforms such as n8n, Tray.io, Workato, or Zapier.
• Working knowledge of SQL and at least one scripting language (Python or JavaScript) for automation and data manipulation.
• Strong understanding of data pipeline management, data hygiene practices, and GTM data architecture.
• Experience with data warehousing concepts and BI tools (e.g., Looker, Tableau, dbt).
• Familiarity with sales engagement tools (e.g., Outreach, Salesloft, Gong) and customer success platforms (e.g., Gainsight, ChurnZero, Hook).
• Demonstrated ability to translate business requirements into scalable technical solutions.
• Excellent communication skills with a track record of partnering effectively with non-technical stakeholders.

Nice to have

• Experience in fintech, financial services, or a highly regulated industry.
• Prior exposure to vendor evaluation and tool procurement processes.
• Background working in a high-growth startup environment.

We’re a lean team, so your impact will be felt immediately, and opportunities will grow as the company scales up. If this all sounds like a good fit for you, why not join us?

Alloy is committed to fair and equitable compensation practices. Below is the anticipated starting base compensation range for this role; however, pay may vary depending on job-related knowledge, in-demand skills, relevant experience, and/or geography. In addition to a competitive base salary, this position is also eligible for equity awards in the form of stock options (ISOs) as well as a competitive total benefits package. Your recruiter will be happy to walk you through the details and what compensation could look like for you specifically!

This position has a salary range of $170,000 - $190,000.

Benefits and Perks

• Unlimited PTO and flexible work policy
• Employee stock options
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation
• Eligible new parents receive 16 weeks of paid parental leave
• Home office stipend for new employees
• Annual Learning & Development annual stipend
• Well-being benefits include access to ClassPass, OneMedical, UrbanSitter, and Spring Health
• Hybrid work environment: employees are expected to work Tuesdays through Thursdays from our HQ in Union Square, Manhattan. Tasty lunches catered from a variety of local restaurants and frequent employee-organized cultural events contribute to our positive office energy. On Monday/Friday most employees Zoom into work from home while some take advantage of the quieter office.

How to apply

Apply right here! You’ve found the application!

Alloy is proud to be an equal-opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

All Alloy jobs are listed on our careers page. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with an alloy.com email address. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information during the recruiting process. If you’re ever unsure, please contact us directly via our website before sharing personal information.

Description

Sprout Social is looking for a Senior System Administrator to join our IT team. In this role, you’ll be a key player in maintaining and enhancing the technological backbone of our company. Our environment is dynamic and forward-thinking, and we’re looking for someone who can not only keep up but also bring fresh ideas and perspectives to the table.

Why join Sprout’s IT team?

Joining Sprout’s IT team means being part of our central internal operations model, working alongside adjacent teams like AI & Automation and Business Systems. This structure is a fantastic opportunity for anyone looking to grow their career in technology. You’ll get to experience a range of projects across our discipline, a rarity in many organizations. Our setup allows for quick, efficient collaboration with minimal friction or red tape. As a member of this team, you’ll have the space to stretch beyond your core functions and make a significant impact on the broader organization. In essence, the work you do here is not only valued, but you’ll feel its importance every day.

What you’ll do

As a Senior Systems Administrator, you’ll provide technical assistance to our end-users while looking for ways to improve their overall experience. You’ll become well-versed in our tooling and systems and play a crucial role in their maintenance. As the newest member of our team, your perspective will be particularly valuable. We’re eager for you to share your fresh ideas and feedback on our processes, helping us to see things from a new angle and continuously improve.

What you’ll bring

We are seeking a unique blend of talents in our next Senior Systems Administrator: a quick learner, a collaborative team player, and someone who excels in self-management. You’ll have the ability to independently identify and act on priorities, a skill we trust and value highly. At the same time, your collaborative spirit ensures you remain an integral part of our team, contributing to the improvement and enhancement of our tools and services. If you’re someone who thrives in a dynamic, fast-paced environment and enjoys solving complex problems through technology, all while staying connected and engaged with the team, we’re eager to meet you!

T he minimum qualifications for this role include:

• 4+ years experience as a Systems Administrator
• Requirement to work from our Kraków office at least one day per week
• Proven technical support experience with both Apple and Windows computers
• Capable of lifting 30+ pounds

Preferred qualifications for this role include:

• Proven capability in managing and maintaining IT Inventory, particularly employee computers, with experience in MDM solutions such as JAMF and InTune
• A strong understanding of Generative AI and Large Language Models
• Advanced experience in troubleshooting Conference Room Technology, with a preference for expertise in Zoom Rooms
• Experience managing conference room technology, such as Zoom
• Experience with Jira administration
• Demonstrated experience providing IT onboarding and offboarding

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Experience Sprout’s in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
• Make a plan with your manager to set initial priorities, align on expectations for your role, plant goalposts for your career, and learn about Sprout’s approach to supporting our usersLearn our existing tooling and technologies and begin taking on a variety of support tickets
• Work with the internal IT team to identify some of the potential areas of improvement
• Become knowledgeable on various technical procedures including: onboarding/offboarding, event hosting, inventory management, and customer serviceUnderstand our conference room technologies and provide support surrounding these physical locations
• Participate in team meetings and bring your ideas to the table
• Begin participating in meetings to welcome new employees.

Within 3 months, you’ll start hitting your stride by:

• Work with your manager and teammates to create and prioritize quarterly team goals
• Begin making recommendations for improving our processes and internal documentation
• Become an expert on answering, prioritizing, and escalating support tickets for the organization and serve as a resource for escalation to the other members of the team
• Build connections with members from other teams through active networking and community-building.

Within 6 months, you’ll be making a clear impact through:

• Participate in the maintenance and upkeep of our IT and AV inventory
• Assess and upgrade users’ equipment as it pertains to our policies and goals
• Assist with upgrading users’ equipment as it pertains to our policy
• Become an escalation point for all complex IT issues that may arise amongst the team
• Have your first performance conversation with your manager, where you’ll discuss your accomplishments in your role and work together to build goals for your professional growth
• Contribute towards documenting our processes within the knowledge base for all internal and end-user processes.

Within 12 months, you’ll make this role your own by:

• Be a go-to expert on all IT support tickets across the organization
• Continuously improve and maintain the various conference rooms and AV systems, adapting to changing requirements and needs throughout our offices
• Assisting in the management of our core IT tooling
• Surprise us! Use your unique ideas and abilities to contribute to Sprout IT and our user experience in beneficial ways that we haven’t even considered yet.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Stock Ownership (RSUs): Eligibility for Restricted Stock Units (RSUs)
• Generous Paid Time Off: 26 paid days off annually, in addition to bank holidays and extra company-wide “Rest & Recharge” days.
• Paid Parental Leave: We support all growing families with 20 weeks of paid leave for birthing parents and 16 weeks of paid leave for non-birthing parents.
• Lifestyle Spending Account (LSA): An annual $600 USD fund to support your personal well-being. This can be used for gym memberships, health expenses, hobbies, or other wellness needs.
• Remote & Hybrid Work Support: A flexible, remote-first model supported by a one-time $550 USD home office setup stipend and a monthly internet reimbursement.
• Mental Health & Well-being: Access to dedicated mental health resources and company-wide wellness programs.
• International Travel: Opportunities to travel to our Chicago HQ for team meetups and collaboration.
• Kraków Office Perks: A daily 50 zł lunch stipend when you choose to work from our office.

* This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills.

Our current hiring range for this role: 15,500 - 16,500 monthly on B2B contract. Offers are made within this range, with opportunities to grow within the broader band based on performance and impact.

We share both our current hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth opportunities available as you progress in your role.

The full base pay range for this role is PLN 15,500 - 23,000 monthly.

These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

#LI-REMOTE

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

This is a remote position. We are seeking an experienced Lead Oracle Cloud Supply Chain Consultantto lead the Supply Chain Management (SCM) workstream for an Oracle Fusion Cloud ERP implementation in Tunisia.

About AlphaSense:  The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from...

About AlphaSense:  The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from...

Do you want to impact the hardest working people in the world? Then Jobber might be the place for you! We’re looking for a Principal Revenue Operations Manager to be...

Company Introduction:

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Overview

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.

Importance of role

The operations team is the backbone of our company  and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!

Responsibilities

Operating the Airspace Platform

• Set up new orders by adhering to both standard work practices and client-specific SOP instructions
• The ability to rapidly move from one critical task to another and working all orders within the respective view; unless otherwise directed by an ops leader
• Verification that drivers have picked up or recovered the correct piece(s)
• Accurately confirming flight departures by use of AWB tracking
• Following all process and communication standards within our various team outlets
• Stay up to date on all announcements and training involving new system features and process changes.

Proactive Customer Updates

• Follow all customer delay notification preferences in providing timely updates by use of the preferred method of communication
• With the customer’s best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times.

Intuitive Problem Solving

• Ability to update, manage, and/or change airway bills using initial or tenured training.
• Ability to source driver coverage for any segment of an order.
• Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues.
• Follow escalation procedures and guidance provided by senior team members to assist in issue resolution.

Handling All Inbound and Outbound Communications

• Timely acknowledgment and action of all email, phone and text requests
• Expected to consistently meet all minimum metric expectations for phone availability and acceptance
• Proper use of the various phone statuses
• Order placement for customers who are unable to place orders via the online portal
• Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.

Maintaining Balanced Level of Performance

As an OSI, you will be expected to meet minimum metric requirements for an entry level position. Metric expectations will increase with each advancement.

• Maintain high level of customer service while communicating with internal and external parties through

  • Slack
  • Zendesk
  • Inbound/Outbound phone calls and texts
  • Internal meetings

• Maintain high level of team contributions in the following areas:

  • Communication
  • Order updates
  • Accuracy based on Standard Work procedures

Compensation

Salary Range: €36,000 – €65,000 annual salary. Salary is determined by factors such as experience, expertise, and location.

Core Values:

• We are One Team. We believe we all accomplish more when we are working together.
• We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
• We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
• We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
• We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from no-reply@us.greenhouse-mail.io, or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at recruiting@airspace.com before responding.

For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

WHO WE ARE:

The world’s finest art, automobiles, and antiques are sold at auction—so too is luxury real estate. Enter the smart way to buy and sell luxury properties. Our expert team curates the world’s finest properties, matches them with the most capable property connoisseurs from across the globe, and facilitates easy, market-driven transactions.

Since 2008, we have closed over $5B in luxury properties, with the typical sale ranging between $2.5M and $30M—and are dominating the $20M-plus industry. Our business has spanned the globe, including 46 US states and 38 countries, and we host a database of nearly 1 billion global contacts. Majority owned by Sotheby’s, the world’s premier destination for fine art and luxury goods, and Compass (NYSE: COMP), Concierge Auctions continues to operate independently, partnering with real estate agents affiliated with many of the industry’s leading brokerages to host luxury property auctions for clients.

ROLE OVERVIEW:

Concierge Auctions is hiring an IT Administrator to own the day-to-day administration of our core internal systems, with a primary focus on Google Workspace and Rippling. This person is the first point of contact for employee technology needs — accounts, devices, access, and everyday troubleshooting — and keeps onboarding and offboarding running smoothly and securely.

Beyond day-to-day administration, this role is a direct partner on a strategic initiative: building a unified access control layer across all Concierge Auctions applications and systems. Working alongside our technology lead, this person will help inventory every system we use, define role-based access standards, consolidate identity and provisioning, and automate how access is granted, reviewed, and revoked across the company.

This is a hands-on, execution-focused role well suited to someone with 1–3 years of IT support or systems administration experience who wants ownership of a modern, cloud-first stack and real exposure to identity and access management (IAM) architecture.

Google Workspace administration

• Manage users, groups, organizational units, and aliases in the Google Admin console
• Administer Gmail, Drive, shared drives, Calendar, Meet, and Groups settings
• Enforce security policies: 2-step verification, app access controls, third-party OAuth review, and device management
• Monitor admin audit and login reports; investigate suspicious activity and respond to phishing reports
• Manage license assignment and storage usage; handle data retention, exports, and account transfers on departures

Rippling administration

• Maintain employee records, org structure, and role-based permissions in Rippling
• Build and run onboarding and offboarding workflows, including app provisioning and de-provisioning
• Administer app management and SSO connections for third-party tools
• Support device inventory, enrollment, and MDM policies through Rippling
• Partner with HR and Finance on employee lifecycle changes, reporting, and app spend visibility

Access control layer (major initiative)

This person will work directly with our technology lead to design, build, and operate a company-wide access control layer. Expect roughly 30–40% of the role to be dedicated to this initiative.

• Build and maintain a complete inventory of applications, systems, and data stores, including owners, sensitivity, and current access methods
• Help define a role-based access control (RBAC) model that maps job roles and departments to standardized permission sets
• Consolidate authentication behind SSO where possible; document exceptions and plan remediation for systems that cannot integrate
• Implement automated provisioning and de-provisioning so access follows the employee lifecycle (hire, transfer, promote, depart) without manual steps
• Build recurring access review workflows and produce evidence that reviews were completed
• Instrument logging and alerting for privileged access, permission changes, and anomalous sign-ins
• Document access policies, request and approval paths, and break-glass procedures; keep them current in Notion
• Track and report on progress: systems covered, percentage behind SSO, orphaned accounts closed, average time to provision and de-provision

End-user support and IT operations

• Serve as first-line support for hardware, software, account, and access requests
• Track, prioritize, and resolve tickets within agreed response targets; escalate when needed
• Prepare, image, ship, and recover laptops and peripherals for a distributed workforce
• Maintain accurate asset inventory and license records
• Write and maintain internal documentation, how-to guides, and IT onboarding materials in Notion
• Support conference room A/V, VPN, printers, and other office technology as needed

Security and compliance

• Apply least-privilege access principles across all managed systems
• Run periodic access reviews and confirm timely removal of departed users
• Assist with security awareness reminders and incident response tasks
• Follow documented change and approval procedures for policy or permission changes

Required qualifications

• 1–3 years of experience in IT support, helpdesk, or systems administration
• Hands-on experience administering Google Workspace (users, groups, security settings, admin console)
• Experience with an HRIS or IT lifecycle platform — Rippling strongly preferred (Gusto, Justworks, BambooHR, or Okta/JumpCloud experience considered)
• Working knowledge of macOS and Windows support, plus basic networking (DNS, DHCP, VPN, Wi-Fi)
• Comfort with SaaS app administration, SSO, and role-based permission models
• Genuine interest in identity and access management, and the patience to do the inventory, documentation, and cleanup work that a real access control program requires
• Clear written and verbal communication; able to explain technical topics to non-technical staff
• Strong organizational habits, discretion with confidential data, and a bias toward documentation

Preferred qualifications

• Google Workspace Administrator certification or CompTIA A+ / Network+
• Experience supporting a fully remote or hybrid workforce
• Familiarity with MDM tooling, endpoint security, or device compliance programs
• Basic scripting or automation experience (Apps Script, Python, or similar) and comfort working with app APIs or SCIM provisioning
• Exposure to IAM tooling (Okta, JumpCloud, Entra ID) or to SOC 2 / access review and audit processes
• Exposure to Slack, Zoom, Notion, Salesforce, or Atlassian administration

Success in the First 90 Days

• 30 days: Fully ramped on Google Workspace and Rippling configuration; handling routine tickets independently

• 60 days: Onboarding and offboarding checklists documented and running end to end without escalation; draft RBAC role-to-permission map in review

• 90 days: Completed a full access review, cleaned up license and asset inventory, published core IT documentation, and delivered a full application and access inventory as the foundation of the access control layer

• Employment type: Contract

• Reports to: Technology leadership

• Location: Remote

Company Introduction:

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America’s best Startup Employers and listed as one of CNBC’s Disruptor 50 companies. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Overview

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.

Importance of role

The operations team is the backbone of our company  and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!

Responsibilities

Operating the Airspace Platform

• Set up new orders by adhering to both standard work practices and client-specific SOP instructions
• The ability to rapidly move from one critical task to another and working all orders within the respective view; unless otherwise directed by an ops leader
• Verification that drivers have picked up or recovered the correct piece(s)
• Accurately confirming flight departures by use of AWB tracking
• Following all process and communication standards within our various team outlets
• Stay up to date on all announcements and training involving new system features and process changes.

Proactive Customer Updates

• Follow all customer delay notification preferences in providing timely updates by use of the preferred method of communication
• With the customer’s best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times.

Intuitive Problem Solving

• Ability to update, manage, and/or change airway bills using initial or tenured training.
• Ability to source driver coverage for any segment of an order.
• Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues.
• Follow escalation procedures and guidance provided by senior team members to assist in issue resolution.

Handling All Inbound and Outbound Communications

• Timely acknowledgment and action of all email, phone and text requests
• Expected to consistently meet all minimum metric expectations for phone availability and acceptance
• Proper use of the various phone statuses
• Order placement for customers who are unable to place orders via the online portal
• Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.

Maintaining Balanced Level of Performance

As an OSI, you will be expected to meet minimum metric requirements for an entry level position. Metric expectations will increase with each advancement.

• Maintain high level of customer service while communicating with internal and external parties through

  • Slack
  • Zendesk
  • Inbound/Outbound phone calls and texts
  • Internal meetings

• Maintain high level of team contributions in the following areas:

  • Communication
  • Order updates
  • Accuracy based on Standard Work procedures

Compensation

Salary Range: €36,000 – €65,000 annual salary. Salary is determined by factors such as experience, expertise, and location.

Core Values:

• We are One Team. We believe we all accomplish more when we are working together.
• We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
• We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
• We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
• We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

A friendly reminder: Airspace will only contact candidates from an @airspace.com email, a no-reply notification from no-reply@us.greenhouse-mail.io, or a verified LinkedIn profile. We never request fees or sensitive personal/financial information during recruiting. If something seems suspicious or feels off, please reach out to us at recruiting@airspace.com before responding.

For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the...

On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the...